Omnisend Email Marketing & SMS

I had a verification issue, which was sorted out within an hour. A fast response time, with quick and clear communication, and Agustin was very friendly and efficient. Thank you, Eco Threads Clothing

So far, excellent. I'm not particularly techie, especially when it comes to email campaigns but I am managing to get set up. The platform is full of useful features and the customer service is second to none. Shout out to Agustin, who willingly helped me through an issue that had most likely been caused by me in the first place. Looking forward to getting more granular with a personalised approach which Ominsend is clearly capable of. Thank you, Agustin and the team. March 23: Additional shout out to Matija who was super quick on a technical query which was handled swiftly and thoroughly. Importantly the instructions given were easy for me to understand too - after spending so much time researching various campaign platforms - now I am thinking, why would you not choose Omnisend As of 2025, I am still an advocate of Omnisends intuitive platform with fantastic customer service - thank you Omnisend

great customer service (shout out to you Augustin), and easy platform to use - we've been using them for a couple of years without issue.

Great support team, and great product with this new version. Nikola helped me quickly and effectively. Thanks!!

Andres was most helpful in triaging and issue I had. It was a simple task and he educated me while not making me feel embarrassed by what I overlooked.

We absolutely love Omnisend. They have a wide range of capabilities that allows our store to connect with our audience, make different offers to them with a highly intuitive email builder, and be able to market through outside app integrations easily. The ICING on top is the amazing service and tech support. We always receive a quick response and any troubleshooting resolved. A special thanks to Luiz and Kamilia!

nice support from Yuliia, she is so patience and have a clear instruction to solve our issue. great customer service

Stefan was very helpful and he very quickly solved the problem I announced. I am very grateful for him!

Andrés was very helpful, fast support it was 3 am he helped. i thought we are the only ones who did that.

So many features to love, and very well structured! Andrés was very helpful, He gave me a solution to a problem I was dealing with very quickly.

nice app and nice customer support. I use Omnisend from Klaviyo. monthly cost is cheap and 24hours support is very nice. I've been fan in only 3days. at first, mail system was paused many times that was so annoying. but now I'm satisfied with them. i recommend.

Omnisend is a solid email platform for the price. They're constantly adding new features and the support team is generally really helpful (shout out to Luiz!).

I actually just downloaded the app and am really blown away by how much it can do . . . and for now, I'm on the free plan. I had some questions and the chat support was quick and helpful. I am really looking forward to how much more I can discover in this wonderful app!

Omnisend is really the best ever. We have tried almost everything on the market but nothing is as good! Staff are very helpful and always friendly and ready to help. Thank you very much! Keep up the standard!

My campaign couldn't connect to a 3rd party app. So I received support from Andrés who helped me a in about 5 minutes with the preparation of my first campaign!

Support ist spitze. Andrés hat uns mehrfach sehr geholfen. Tausend Dank für die stets schnelle Unterstützung.

A pretty positive start! Just installed Omnisend and had a few issues with setup (our lack of technical expertise was the problem not Omnisend). Diego, in support, was knowledgeable, helpful and fast! It's rare these days for most live chat agents to actually provide real support, AND have the right answers 'out of the gate', but that's exactly what we received. It makes a big difference starting out with a new application knowing that someone is there to help 24/7, instead of having to wait until the next business day. Diego made the somewhat scary switch from our previous (well known) email marketing service to Omnisend a lot easier.

Yulia from customer service was friendly and helpful! great experience wonderful app - very intuitive and a plethora of tools. well priced

We have been using this service for a while and have had nothing but great service from the team! Salma has been extremely helpful in assisting me with managing our SMS account and answering any concerns I had. Thank you Salma, we greatly appreciate you! Jenny from Azio Corporation

The app is easy to set up. Great support from the team and the free plan is perfect for startups. Recommend.