Omnisend Email Marketing & SMS

Their customer service is stellar. Andrés answered my question super quickly (even on the weekend!) and gave me step by step info on how to do what I needed to.

Omnisend is a user-friendly and powerful email and SMS marketing app with great features, usability, and customer support. Highly recommended by users for its effectiveness in managing campaigns and delivering results.

A website guru, I am NOT! I had no choice but to switch email platforms, and I dreaded the mere idea of doing that! But it is such a comfort to know that I can receive prompt and valuable customer support from Omnisend! I haven't felt totally lost because Karine has been so supportive! I am confident that I will receive great guidance when I reach out again! Karine has been very patient with my questions and very clear with her guidance and suggestions! Thanks Karine!!! Keep up the great work!! See you soon, lol!!!

We had some issues with account setup on our end, but Luiz and Deniz were very helpful and answered all of our questions. Super easy app to use & integrates very well!

I'm new to the app but so far it has been so much faster to set up than my previous one. I had a question about a specific automation I wanted to set up and Matija was quickly able to guide me

Thank you Karine for handling my queries so swiftly! Being able to email questions and receive quick and helpful responses is a lifesaver :)

good customer service!!!!!! fast reply and manager Henrika Masiulytė also provided a lot of help to me, I appreciate it!!!!! thanks for the fast reply from Deniz

Omnisend has been a great tool for doing all of my email marketing campaigns and I love all of the reports. It's so easy to use that I just upgraded my plan. I did stumble with an issue, but Customer Service Rep Andrés provided great insight and helped me solve it! Grateful for the chat feature and how quickly he was able to help me with the problem.

Good app - helpful team. Thanks, Joy for helping me out on a Friday afternoon, to resolve an issue before the weekend!

Really good customer service with quick response and helpful too. I would recommend their tools to help with email.

Easy to use. Great and fast customer service. Pricing is also very optimal. Very good option if you'are looking an app for email marketing.

Great response time and I always get a detailed step by step on how to fix what I am stuck on. Highly recommend!

Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.

Salma has been incredible to work with - very knowledgable and helpful! I'm still learning the system but liking everything I'm seeing so far! Switching over from another ESP has been a bit scary, but they're making the transition simple.

Omnisend ha sido sin duda la plataforma de email más sencilla, intuituva y bien diseñada que he usado. Desde que comencé con ella he podido realmente explotar el potencial de los correos electrónicos.

So easy to deal with if you are confused or need help. Karine helped me to change the domain DNS settings which can be complicated. It was quick and easy with the help!

Omnisend's customer service is top notch. They are fast, friendly and there for you. Many companies can take an example from Omnisend. It's a nice, clear email system. Very convenient to use. Thanks to Andres, we had a very quick answer to all our questions.

Omnisend and shopify is a good partnership. However I wish i could embed videos so my so my customers dont leave the email. Without using a 3rd party interface.

Thanks to Karine, I was able to get the information on automation emails and I managed to run the campaign using the screenshot provided.

Migrating from Klaviyo (which we have been using for a looong time) after carefully evaluating both services. We are so happy with the journey so far. The design and structure of the emails feels much more up to date and once you get used to the differences creating emails is so much more intuitive. The customer support is outstanding - super quick, understandable and responses on point. Must also mention Deniz who apart from providing accurate help also went that extra mile to check that everything turned out well. Beyond pleased.