All reviews

Rating Breakdown

  • 5
    89% (5,262 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2021

We've been working with Omnisend for a couple of years now. The app is fairly intuitive and easy to set up automation and campaigns. Any time we have had questions or issues the response from the team has been prompt and thorough...they have either sorted any issue or explained how we can accomplish whatever it is we are asking.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there. Thank you so much for the fantastic review and for sharing this feedback. We are so happy to hear that Omnisend is benefiting your business and that you loved your experience with our Support team. Please feel free to reach out anytime - we’re here if you need anything. Thanks again! Justin

5 / 5 Share

Dec. 8, 2021

I use this app to create landing pages and build my email list. It's been a great help. Can't wait to start using the SMS feature.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

La verdad es que es bastante buena y agiliza muchos los procesos. He elegido varios flujos de trabajo y perfecto.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Thank YOU Will!!!!. Long story short, you have everything Klavio has at almost half the price. At first, I wasn't able to create what I wanted until I got on a call with the people who really knows the job. The call was great and they solved all the issues in no time. Thank you

Store

Febron

Using app

Over 1 year

Total reviews

7

Average rating

3.1

Developer Reply

Hello there, thank you for your candid feedback. We are sorry for your experience! Our platform has the ability to target audiences according to their last purchase. Our support representative has contacted you via email to rectify your issue. Let's work together to make sure your automation flows incorporate this powerful functionality.  Thank you once again!

5 / 5 Share

Dec. 6, 2021

I used this App to help me with my abandon cart and email campaign. super friendly and easy...love it

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

I used this app to help me launch email campaigns. I had no idea where to start but this app walked me through it and I was done in minutes.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Jan 2022 - I'm updating this review as I've just moved from the free version to the paid app as the conversion rates are definitely showing an ROI. Customer contact has definitely increased, Customer retention is up, Abandoned checkout recovery rate has doubled. Definitely a worthwhile app. Dec 2021 - I'm brand new to this app but it couldn't be easier to get set-up and running. When I did get stuck, Omnisend's chat support helped me fix my problem right away. Templates are great and I'm hoping this will increase customer engagement, Very happy so far! Char, DR Mower Parts

Using app

12 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 2, 2021

Very pleased with the app, amazing service, the best we have ever received from any app\software. Will and Kotryna are the best. Much more recommended than Klavyio both level of service and "value for money".

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Outstanding software and help my business needed. I would absolutely recommend this to others. I cant wait to explore what else they have to offer.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Easy to use and integrate automation rules into your campaigns. Email builder is easy enough even for a novice like me!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Por el momento me ha gustado, es intuitiva y facil de usar. Me gusto lo minimalista de su experiencia de usuario.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The Omnisend is the best email sender system that we used ever. Easy to create email campaigns or workflows. When you sent the emails you can see everything. Good job guys!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

I am still setting up my store, and let me say that at the moment this app is really amazing, very intuitive and complete with all its function. Last but not last, they have an amazing customer care, I talked with differents people but they are all soo prepared and soo kind to face all my requests, honestly I don't remenber a soo efficient assistance. Thanks a lot

Using app

9 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 22, 2021

I wish I had learned about Omnisend sooner. I recently migrated to Shopify and started using Omnisend - so far, it has been excellent. This tool has allowed our brand to strengthen our relationship with new and existing customers - which is critical. I am impressed by Omnisend’s customer service. Seriously, their customer service goes above and beyond to help and is available 24/7. Thank you for all of your help - I look forward to growing my business with you.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Love it, it is now installed in two of my stores, easy to customize, love it, something that my store needed for a while. Thank you guys!

Using app

2 months

Total reviews

8

Average rating

3.5

5 / 5 Share

Nov. 21, 2021

Easy to use, fast and quick to customize, so far really good, will revisit later in case I find any issues. Thank you guys!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

This really helped me automatizing very important steps of marketing in my store. It has various tools and its very inovative

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I LOVE how you can send a preview email first to work out any kinks!! I couldn't find out how to attach an image but I will hunt for that more next time.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Good so far, but I've only been using it for a couple of days, still just getting used to it and finding out everything it can do. Seems to be pretty user friendly though and quick and simple to use, which is awesome

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Very good app, easy to use, and set up with many useful integrations! I recommend it, since the launch of the shop in Shopify you should have it!

Using app

About 1 month

Total reviews

5

Average rating

5.0