Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,884
chart
#64
All reviews
Rating Breakdown
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May 12, 2019
At first it was difficult as my Shopify email wasn't showing that I'd verified, but the Omnisend and Shopify teams were all very helpful so now I can get started. Thank you. :)
May 10, 2019
Very nice email platform. However, they do not have an integration for multiple stores, which means you need more subscriptions if you have multiple stores.
April 30, 2019
Trying this app out as an alternative to Mailchimp. I like the ease of design with templates. I do wish that GIFs were included in the photo gallery. Other than that, I am sold.
Thank you for your review, glad you like Omnisend! Good news, you can actually add GIFs using the Insert Image function in campaigns and automation. Have more feedback for us? We love customer feedback, please feel free to share it using the feature feedback form on our What's Next page https://www.omnisend.com/whats-next/' Customer Success Team
July 22, 2020
I had a bit of trouble with my set up. The Omnisend team was quick to help and follow up. Their templates are very nice and look professional.
April 21, 2019
Very useful and efficient tool to manage email campaigns and others. I'm in trial, I don't what's the value in basic plan...
Glad you like Omnisend! On a free plan, you will be able to use various signup forms, send email campaigns, track performance metrics in the reports section... You can find more information about pricing plans here: https://www.omnisend.com/pricing/
May 20, 2019
Updating my review: It's really hurting my abandoned cart workflow that I cannot segment my campaign between previous purchasers and new customers. I'm still overall happy with Omnisend, but am frustrated with the lack of this option that I had in MailChimp. I have different messaging for these two segments in Abandoned Carts and do not want to train my loyal customers to just wait for a coupon after abandoning a cart. ************ I've spent the last couple days migrating over to OmniSend from MailChimp and so far I am SO happy to be doing it! It's easy and intuitive to use with a lot of great features! I have high hopes for my new workflows and campaigns to out-perform what I was doing previously. Automation workflows are really easy to set up, and I love the cancellation trigger. I'm also really excited to check out the Facebook & Google Audience Syncs, although I haven't quite gotten that far yet. I'm expecting that to be a great feature though. Just a couple things I'd like to see added: - I need a way to segment some of my workflows between customers who have previously purchased vs. new customers. I have different messaging to use for new clients vs. repeat buyers. This is particularly critical for an abandoned cart workflow. This is the only thing so far I've found that I'm losing in the switch. - I also would love a better option for the order follow up email workflow. I see the value of the thumbs up / thumbs down feedback block, but I'd really rather encourage customers to leave reviews on my website. I do this with another app right now, but if it could be accomplished with OmniSend, that would be amazing. Otherwise, super happy with the switch. I've spent the weekend setting up all my automated workflows, and I'll be ready to start sending newsletter campaigns next week.
Using app
Over 1 year
Total reviews
1
Average rating
4.0
March 27, 2019
Looks like a great app for a smaller, newer company. One major limitation we noticed right off the bat is that the solution only supports one shopify store. We have multiple stores and multiple brands. The app page should state that so customers don't have to go through the process of creating an account and configuring the solution only to realize that during setup.
Thank you for your honest review. Sincere apologies you only found out about this limitation after creating your account. Other users who have already migrated from Mailchimp have also requested this feature and we are proud to say that next week we will be making a public announcement on what new features we will implement before 12th May. Please stay tuned and hopefully we will be able to turn things around for you! Customer Success Team
March 26, 2019
confusing but cool app. Still playing around with it. Hopefully comes to good use
March 22, 2019
I love the pop-up sign-up window! And I extremely love the live view feature as well! It allows me to see where my viewers are located.
Feb. 28, 2019
Good UI and fast customer support make this a must-have app for ecommerce. Would be nice to have a few more template options for the pop-up.
Feb. 21, 2019
Gute Marketing App. Einfach verständlich und unkompliziert zu bedienen. Etwas teuer aber es ist ok.
Feb. 13, 2019
This app is fairly easy to use. Can't wait to see what it can do for my business in the coming weeks.
Feb. 11, 2019
Omnisend was user friendly for a first-timer like me. Customer support is great! At first sight it is somehow unclear how to stay in control of everything, but I am sure that I'll learn more by experience.
Dec. 10, 2021
Good app, but needs some updates. for example on each of workflow page I need to edit Social icons manually each time. it needs to be integrated into the settings so the data is pulled each time with new workflow
Jan. 29, 2019
The app is good so far. Just started using it. Hoping for the email marketing campaigns to boost my sales.
Jan. 26, 2019
I am using the app for e-mail marketing. Very easy to use - really enjoying Omnisend. I like how it automatically syncs to your own website to pick up products for the emailing lists.
Jan. 21, 2019
I got this app because I am running Google/Facebook ads and getting a lot of visitors but no conversion or emails collected. With Omnisend's automated email and easy integration, I am capturing more emails which have increased sales. I love this app but my business is too small to afford the paid version and without automation, it's just like any other app. I would love if they have a conversion model or even a subscription model. I am willing to spend money, but only if I'm getting results. Hope this helps!
Jan. 15, 2019
Used the app for initial email marketing for my start up website (brilliantfacet.com). Ready to use templates has made our work lot more convenient. Works great and definitely recommend for all the beginners.
Jan. 1, 2019
It was pretty easy to setup and I like how the app works. It has nice features and believe it will bring in more customers.