Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,960
Reviews
Chart
#33
Shopify

All reviews

5 / 5 Share
Aug. 23, 2022

Very helpful staff and friendly user experience. It helps walk you through a set up guide for automations as well.

Store Using app Total reviews Average rating
SHAKA TRIBE 6 months 1 5.0
5 / 5 Share
Aug. 23, 2022

Great service from Kristina on setting up a new workflow! Quick, efficient and knowledgeable. Thank you

Store Using app Total reviews Average rating
Altra Running South Africa Over 1 year 2 5.0
5 / 5 Share
Aug. 23, 2022

The Omnisend app has brought in a significant amount of revenue for us through automation. Customer support is exceptional and prompt. Nikola has been outstanding assisting us in setting up a particular part of the system we were unsure of. I would thoroughly recommend this app, we have been using it successfully for 20 months now and will be rolling it out to another one of our Shopify platforms to mirror the campaigns we have running currently.

Store Using app Total reviews Average rating
Laurelle Antique Jewellery Almost 2 years 3 5.0
5 / 5 Share
Aug. 23, 2022

The app is very helpful to me and the customer service was great, I was able to get a quick and efficient response

Store Using app Total reviews Average rating
AIRROBO DE 6 months 1 5.0
5 / 5 Share
Aug. 22, 2022

This app is very useful for email&SNS marketing. It is very easy to make and send emails and alarms. Also, Customer Service of Omnisend is very fast and helpful. Overall, the app is very well made

Store Using app Total reviews Average rating
MEDICUBE SG Over 1 year 2 5.0
5 / 5 Share
Aug. 22, 2022

This is a great, solid email marketing app. Their email builders are easy to use, and have pre-set layouts so you don't have to worry about designing and spending time making emails look professional. They are constantly improving, very communicative team and love their pop up forms (led to many conversions on my site)!

Store Using app Total reviews Average rating
hindibyreena Over 1 year 3 5.0
5 / 5 Share
Aug. 22, 2022

Kamilla found a very simple solution to ensure that I had the correct settings in my shoplifty store to fix a non firing form. Great service

Store Using app Total reviews Average rating
Scream Pretty Over 3 years 7 5.0
5 / 5 Share
Aug. 19, 2022

Omnisend is very helpful when it comes to sending newsletters. Customer service is lovely, and Baarath was very helpful and kind!

Store Using app Total reviews Average rating
Jenson Natural Jewelry About 4 years 2 5.0
5 / 5 Share
Aug. 19, 2022

Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me

Store Using app Total reviews Average rating
Flory's Online Almost 3 years 19 4.8
5 / 5 Share
Aug. 19, 2022

We started using Omnisend just a few weeks ago and are really happy. Today, I contacted the customer support and the experience couldn't be better. Olesia was great! Patient, helpful, nice and gave me some superb advice. Thanks, Olesia! As I already said to you, you rock!

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 18, 2022

Customer Service Rep Kamilia was very helpful today, answered all my questions promptly, respectfully and with helpful responses.

Store Using app Total reviews Average rating
ROEX Vitamins Over 1 year 1 5.0
4 / 5 Share
Aug. 18, 2022

Omnisend has been a great new addition to my website and the online help services is quick and efficient. Thanks Kamilia for the speedy service!!

Store Using app Total reviews Average rating
KrystalWaters.co.za 3 months 1 4.0
5 / 5 Share
Aug. 16, 2022

We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!

Store Using app Total reviews Average rating
Spa Technologies Almost 2 years 6 5.0
2 / 5 Share
Aug. 15, 2022

上周提交了问题,说是48小时内邮件回复,48小时内也回复了我,接下来因为问题还没有彻底解决,我已经重复发了两次邮件,已经过去一周了还没等到回复,感觉效率没有刚开始安装这个app的时候快了,最近用起来很不爽!

Store Using app Total reviews Average rating
SweetLF Almost 2 years 3 4.0
Developer Reply

Hello there and thank you for taking the time to submit feedback! We sincerely apologize for not responding to you. Our investigation revealed that your incoming email has been flagged as spam. Although we can see that you have previously contacted our customer service, if you continue to have problems receiving a response, kindly email [email protected]. We'd be glad to assist. We really appreciate your understanding and patience, and we're available to assist you with any problems you may have. Our support representative has already reached out to you with more details on this matter. We appreciate you reaching out to us!

5 / 5 Share
Aug. 14, 2022

Great tool and what's even greater is their amazing customer service. Kamilia resolved smoothly an issue on a Sunday morning. Thank you!

Store Using app Total reviews Average rating
CHEW - Hondenparadijs Over 3 years 2 5.0
5 / 5 Share
Aug. 6, 2022

I'm loving this app so far! It provides so many anayltics. I also love the SMS campaigns. I was originally on the free account and wanted to add money to send text message campaigns. I reached out and they chose to give me $10 free for my SMS campaigns. Very nice of them!!

Store Using app Total reviews Average rating
ourtruepower About 2 months 1 5.0
5 / 5 Share
Aug. 5, 2022

I had some questions and am happy to let you know that Baarath was fast, efficient, and very very helpful. That's hard to find in today's world. Here at StayWellCopper.com we focus on our antimicrobial copper which provides constant continual protection from bacteria. Just as Baarath keeps our account healthy, StayWell Copper will keep you healthy. Give us both a try today. You will be glad you did. Two Thumbs UP...Way UP. Thank you very much, Baarath.

Store Using app Total reviews Average rating
StayWell Copper 3 months 4 5.0
5 / 5 Share
Aug. 3, 2022

Hi Sanya,Thank you very much. Gave me a lot of information about [Non-subscribed] contacts and [Unsubscribed] contacts. It was really helpful:)

Store Using app Total reviews Average rating
attipas Japan Over 2 years 6 5.0
5 / 5 Share
Aug. 2, 2022

Great help by Nicola today resolving an issue with colour matching! Problem solved quick and easy. Thank you.

Store Using app Total reviews Average rating
CITRON CLOTHING Over 3 years 1 5.0
5 / 5 Share
Aug. 2, 2022

Great 24/7 Support! Nikola really helped me out and and had great patience helping me with my theme integration issues. Thanks!

Store Using app Total reviews Average rating
BIRKENSPANNER Over 1 year 9 5.0
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