Omnisend Email Marketing & SMS

First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it. Instead working on it their tech team advised me to use jpeg and other supported formats. While there was no issue with the format as I used jpeg only. Had given them real campaign code to check - not sure why they asked for it if they had to give generic advice. They again asked me to wait for tech team's revert. They actually don't look at the problem and intend to solve, but rather give generic advices.

Olesia helped me connect my Shopify store to Omnisend and thanks to her support everything went smoothly. Really recommend Omnisend customer support!

Diego was great and helped me figure out why my pop-up was not popping up at first. Great customer service. The are right there on the spot when you need them.

Quite easy to use and the support they offer is quick and helpful. Deniz was really of quick help. I recommend

The customer service is amazing. Kristina, thanks for assisting successfully. Great job! Great customer service

Works really well, and the customer service is awesome. Big thanks to Nikola for following up, and assisting so promptly.

Omnisend is a great little ESP for Shopify. Omnisend consistently upgrades their user experiences and provides timely support.

Was having problem with my SMS credit and was worried about my credit going through for BF. Kristina was able to assist and resolve my problem right away understanding how important this period is for small businesses.

New to omnisend but the customer support has made this process a breeze. Diego was exceptional and super insightful. He literally assisted me via chat for almost 2hours and with extreme patience.

With friendly and knowledgeable customer service, they were able to solve any problem I came up with. I enjoy using Omnisend. I highly recommend it. You will make money, and it won't cost you a lot. It is really user-friendly and has a lot to offer. Without a doubt, it will help your business grow.

Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool!

This app has been a great one for all the email marketing that needs to be done for our business. It is easy to us and definitely automates so many features which you wont find anywhere else.

Nikola was great today helping me with a small issue I had, all fixed really quickly! Oh and ignore the return times on Chat - I was helped within 5 mins this morning not the wait quoted at all :)

You can't choose the exact amout of credit you want for SMS you have to take their packages (which in my case was much more then needed), now if you haven't use the credits left after 2 months they're STEALING your money and credit you're back to 0$ even tho you didn't uses the credit that you paid for!

He usado esta app desde hace un par de meses, antes trabajaba con Klaviyo, sin embargo, no hay nada que envidiar. Es muy útil y fácil de manejar. Lo que más destaco, es el maravilloso servicio al cliente que tienen. Está solo en inglés pero nada que no puedas solucionar con el traductor, además es muy fácil crear flujos y campañas con la aplicación, que es para lo que más la utilizo. Mi tienda es www.ekiz.cl

We have been using Omisend for a year now on two of our Shopify stores and I am very pleased. It does the job, is value for money, and the support is great (thank you Baraath for sorting out our recent problem quickly and efficiently).

Great app. Great service. Team responds around the clock and extremely helpful in addressing functionality questions, technical issues, etc.

We use it and love it. Good design choices and more intuitive than other email services. And Nikola in customer service was very helpful.

The most simple yet efficient email marketing app out there! The interface is easy to understand and integration is a breeze. Plus the support I got from Deniz at Omnisend was fast and really good!

I'm using this app, and it's effortless to use, and its support team is just fantastic...Salma, Nikola, Deniz, Olesia, Yuliia, and Beran you all guys are doing a great job. I appreciate your services, and the behaviour is so polite; these guys did all the possible ways to resolve the problems.