All reviews

Rating Breakdown

  • 5
    89% (2,568 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2022

I'm still getting used to the app but so far it's easy to understand and helps a lot with email automation. We're hoping to see fewer abandoned carts using this app. The support is a cut above though, super fast and helpful support from both Yulia and Sanya this week which we really appreciate. I can see us growing our store in partnership with Omnisend. Thanks!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

私は日本人のため英語のアプリに不安がありましたが、丁寧にチャットからサポートをしていただけましたので安心しました。またリンクを見せるのではなくしっかりとテキストでご連絡いただけるところも大きなポイントです。 これからもよろしくお願いします! Nikola Thanks your very kind support!

4 / 5 Share

May 20, 2022

The app is not perfect. There are some issues that should be developed. But the support team do their best to help their customers.

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

May 18, 2022

Great customer service and is an easy app to use and operate with a quick drag and drop to customize your own email. Or you can choose from lots of other templates that are pre-made.

Using app

About 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

May 17, 2022

the segmentation filters can be a little confusing, but the support so far by bassma has been wonderful and has made up for it. Great tool!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Always helpful when I reach out for support. Plus the follow up is first class. They always want to be sure I have received the support I need. Most of the support is just because I am still in a learning curve due to time. I am sure once I have the time to slow down and spend more time with the app it will be of great help. I can see the potential. Update for 2/3/2024. Just spent a good amount of time working with Agustin trying to work thru the upcoming changes due to email due to Google. Agustin was so patient and helpful. Very professional and stayed with me until things were done right. I appreciate all the time and effort.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

May 17, 2022

This email marketing app is the best I have ever used. Many thanks for the Omnisend customer support. On average, one spent euro is generated for us 40 back euros. Excellent!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

This application is more professional in email marketing, with more automated processes, and is recommended

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 16, 2022

Fantastic marketing app that allows you to create beautiful and professional emails with ease. The customer support is also phenomenal. Thanks to the help of one of the members of the support team, Kamilia, who was polite and informative. I was able to overcome an issue I was facing relatively quickly!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

I really enjoy using this app so far! I wish there were a few more fonts to work with but if that's the only thing I'd change, I'd say it's pretty great :) Customer service is fantastic! Quick to reply, very helpful and overall just get such incredible support to help me figure something out.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

This app is definitely the best on the market, not only does it have superior options and better pricing, the customer support is beyond great. I've had the pleasure of speaking to Daryna, and she was extremely helpful and pleasant. Solved my issue and even offered additional support. Would definitely recommend.

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 12, 2022

I love that they are always there to help with any question , they have great service and people are very friendly

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Great app, lots of customizations with emails and automations, pre-sets also available if you don't know what to say. And most importantly, great customer support and quick response. Nicolas was very helpful and explained everything well. Highly recommend!

Using app

10 months

Total reviews

5

Average rating

4.6

5 / 5 Share

May 12, 2022

I'm not one to typically write reviews. However, Omnisend is one of the best email marketing tools I've used to date. I've tried a number of them too. Really simple to use, gives a really neat activity log on what actions people take in my store to see what people are adding to their carts and various other activities, on top of the emails just being in general a great design with little effort. :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Triple A service from Kristina and the team! We've tried several newsletter platforms before moving to Omnisend. I have to say that their speedy responses and great service has been instrumental! They've helped us with so many customizations and answered so many of our questions. I HIGHLY recommend it.. especially if you need multilanguage newsletters and want to create very complex flows.

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 11, 2022

Me and my team have had an amazing experience with Omnisend so far. Converted many people into clients. Want to thank Olesia for being very helpful when we had an urgent issue.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 10, 2022

BEST email marketing app. Sanya in extremely helpful and smart! 100% recommend. Definitely will improve store revenue.

Using app

About 4 years

Total reviews

23

Average rating

5.0

5 / 5 Share

May 7, 2022

OMNISEND is a very powerful software. We use this application for all our email campaigns and automations. The support team was excellent!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2022

Great app! And the chat service is amazing :) I would recommand it if you need an easy app to create email marketing.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Good product, even better customer service. Syncing customer lists to PPC providers is amazing functionality also

Using app

14 days

Total reviews

2

Average rating

5.0