Omnisend Email Marketing & SMS

July 21, 2022

I'm a fairly new customer and had a couple technical problems. Support was quick and in touch constantly until then problem was solved. I anticipate a happy relationship with Omnisend!

July 21, 2022

Olesia was quick to reply to any of my queries, super easy to fix up anything I didn't understand. Highly recommend!

July 19, 2022

This app is exactly what I was looking for. Very easy to navigate and great online tutorials. I needed assistance with one area of the setup and Kamilia in the Support team was wonderful to deal with - very fast and efficient in solving my problem.

July 19, 2022

This app can do A LOT, it can be overwhelming at first but their customer support is amazing, Sanya really stuck with me and continued to support me on many aspects/questions! I appreciate it so much!

July 15, 2022

As an agency, their team is invaluable for support on complex setups. Very appreciative of Baarath's help for one of our accounts in particular. To help segment b2b & b2c before they purchase; use a custom property on the welcome series sign up form to auto add them into a segement. A similar system can use for existing customers using an email and/or the "Preferences" section at the bottom of emails.

July 15, 2022

Received very good service and advice from Olesia. She answered all my questions and gave me examples to complete my tasks. Thank you again.

July 14, 2022

Great app. Has helped our email list grow! Now we are growing or SMS. Questions are answered when we need help in a very timely manner.

July 14, 2022

The Team, especially Nikola helped to identify the issue and send me a short demonstration video how to solve it. This is the kind of support I appreciate, thank you very much.

Dec. 31, 2023

Best email marketing!!! A great offer of features and the most elegant dashboard and friendly user I have tried so far. I hope you can add more integrations like Fera.io, Big blue in Spain and many more, that it the only thing for Omnisend to be just perfect. I highly recommend for anyone who is looking for a great design along with the best features of the market. Finally, the support from Help center is super fast, I would like to specially thank Maria, she has been great and assisted me very quickly and nothing was too much trouble. Omnisend is very lucky to have her!

July 12, 2022

This is a great marketing tool for our online store - easy to use and fast and reliable customer support (thank you Olesia) for guiding us with our concerns.

July 9, 2022

Great app. Very helpful and supportive for any question and need. Really recommend !! Nikola Champion !!

July 9, 2022

Literally switch from Mailchimp yesterday, which I should have done a long time ago. I am thoroughly impressed by customer service and ALL the many amazing features that Omnisend has to offer! I love their interface because it is so easy to navigate and their support videos are great. And Nikola came through with the quickness with chat support questions! I'm super excited to get all my automations created and finished!!!

July 7, 2022

shout out to Baarath!!!!! he rocks!!!!! went above and beyond and spent 2 hours helping me figure this out. very patient and even sent me screen shot recording to make sure i understood how to set this up!!

July 7, 2022

Support team went above and beyond the call of duty. They were professional + extremely helpful!!!!!

July 6, 2022

Great product and support team. The workflow options are extensive and the email builder is easy to use. Pricing is competitive for the robustness of the platform.

July 6, 2022

We have been using this email client for over a year now, and I have nothing but the best things to say about the features and usability of this app. The interface is simple to understand, but there are plenty of customizable features that enable us to optimize our workflows. I have had great experiences with customer service as well (shoutout to Stefan who figured out why one of my workflows wasn't working!), who are always patient and thorough. I have never encountered an issue they couldn't solve for me. Plus, the devs keep on coming out with more streamlined updates, and features that make it easier and easier to build our emails. As a small business, having this extra time back is a huge boon - Omnisend is a fantastic plug and play email client with amazing customizable features that enable us to grow out our email marketing program while never feeling out of our depth.

July 5, 2022

I've used Klayvio and other ecommerce email list provider and I'd rate Omnisend as the best one out there. Their support team is very helpful and I've always received help within a few hours of reaching out. I recommend them to all shopify users.

July 4, 2022

The dashboard and UI are amazing and intuitive to use. I had some questions regarding the flow and double opt-in and Sanya was able to resolve them for me very quickly. Great app and team overall

July 4, 2022

Just started my business with these amazing people. First and best part instant support so its 24/7, so you do not need wait for next day. Yes sometime its little waiting for reply but acceptable. Features are really impressive compare to others APP and most important Reasonable. I have just switch my account from one of the good company but no regret. All customer service members are very responsive with great support. Special thanks to "BASSMA" to bear with me . As I am very bad in technical term but she did not leave my hand and help me to cross over. All the very best to all of you and keep doing good work. Lets start my business journey with safe hands:)

July 1, 2022

This app is great and helps with our email marketing needs. An issue arose and Sanya provided excellent customer support sticking with us throughout it all. Thanks Sanya & Omnisend. Give her a raise!