Omnisend Email Marketing & SMS

Very useful application! The new e-mail builder is great. Support is always willing to help. Nikola thank you for your patience!

We're loving Omnisend so far. I have tried a few other email marketing platforms like Klaviyo which was quite complicated and more advanced than what was needed for my small business. Omnisend on the other hand has been very easy to set up and use. Within a few days, I was able to set up forms and several automated flows. Support has also been very helpful in setting up more complicated tasks to trigger flows for Shopify POS customers via automatic tags. Another bonus is that I can use one account on Omnisend for my two Shopify stores and easily switch between the two. Happy customer so far!

Luiz was super helpful. He was able to transfer my SMS credits over to my balance in just a couple of emails. The service still has to improve before it's completely user friendly but it does 95% of what you'd want.

Omnisend is super straightforward and intuitive (and I am not techy at all). I was eager to get a welcome pop up on my website to grow my email list. I was able to get it working with my brand colors within 15 mins. I was also having trouble getting my email domain to translate for emails sent through Omnisend. Baarath from the Omnisend Support Team walked me through it through the chat function and had it fixed within 10 mins! HIGHLY recommend this app for your email marketing needs!

The tech support is great with Omnisend. Bassma assisted me and resolved my DNS question on a Saturday!!! I'm very impressed.

I was having an issue with my pop ups and the problem was resolved in under 2 minutes. Nikola was very professional & knowledgable!

I was able to exchange with Nikola on several occasions. Nikola has always responded favorably and quickly to my questions. Very good customer service.

I find that the Omnisend Marketing App fits my needs for marketing my site extremely well. I use it mainly for newsletters and when I had a problem recently I emailed the Support team and within the hour, the lovely Olesia replied with her helpful suggestions which worked!

This app really helps a lot, lots useful functions all in one ,and with some marketing strategy,really good

Customer service is remarkable and really fast! We are just excited to have this new journey with them! Thanks, Nikola and Tiana for the assistance! I know all the team is like this.

Sonya is quickly-response and very professional. Love this app and always works great. Will recommend it to all friends.

Updates: 1/5/2023 > Dilara from Omnisend has been super helpful! Thank you so much!! Previous: I just started using the app so I can't say that it had helped my website yet, however, the customer service was top notch! My questions were answered quickly and around the clock seamlessly by different customer service who was on call. I don't live in the same timezone so it was amazing to see the team effort to help me. Thank you!

Customer service and the platform are great! I would recommend to others as I investigated in depthly other competitors and am happiest with Omnisend.

What I appreciate most is the feeling that I'm working with a provider that tries to improve constantly. We work with Shopify and we have seen a lot of improvements of their "tool" for merchants like us. We pay for a service that it is alive and updated . And I'm perceiving something similar is happening with Omnisend, and I love that. Thank you!

This is an excellent integration. I trust the data that comes in, it's actionable, and really just flawlessly smooth in my experience. Added bonus: Omnisend customer service is the BEST. I've had excellent experiences with lots of people there, including Davyda, Salma, and Deniz. Big props to their support team, not to mention the Product Designers who I've spoken with to give feedback on products and services and UI. Overall, anyone in eCommerce should give Omnisend some serious attention.

Amazing App, been using for over a year so far. Baarath from Omnisend Support Team recently helped me with my account and did a great job. Great support and a very easy-to-use app. Highly recommended.

Great help from Deniz and his team, to translate in French and customize the texts, the content !!! Thanks a lot !

very helpful assistance with subscribers vs. contacts questions! thank you we appreciate the 24 hour assistance from Omnisend.

Amazing support! So far so good on setting everything up. Love the integration on Shopify to make everything seamless.

Easy to setup, Excellant features, and great support should you have an issue with anything. What else is there?