Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,926
chart
#46
All reviews
Aug. 25, 2022
Great email app and superb support from both Olesia and Kristina. Thanks again. Highly recommend the app for Indian stores also
Aug. 25, 2022
Great serivce at any hours, Olesia was so helpful and quick, communicating effortlessly, and more guide should be better.
Aug. 24, 2022
Baarath was super helpful and quick! I am grateful for his time and assistance in figuring out the issue with my account
Aug. 24, 2022
Great Customer Support Service. Sanya was very helpful and knowledgeable and was able to assist me in what I needed done.
Aug. 24, 2022
Baarath was a lifesaver! I had some confusion with an issue setting up my domain in Omnisend that I was having trouble clearly explaining to other support agents. Baarath understood my issue immediately and helped me resolve it within just a couple of minutes. THANK YOU!
Aug. 23, 2022
Very helpful staff and friendly user experience. It helps walk you through a set up guide for automations as well.
Aug. 23, 2022
Quick and excellent support, and I really appreciate the straightforward and easy-to-use interface. Omnisend does a very good job of explaining things in simple and helpful terms (which is necessary for a technical idiot like me).
Aug. 23, 2022
Great service from Kristina on setting up a new workflow! Quick, efficient and knowledgeable. Thank you
Aug. 23, 2022
The Omnisend app has brought in a significant amount of revenue for us through automation. Customer support is exceptional and prompt. Nikola has been outstanding assisting us in setting up a particular part of the system we were unsure of. I would thoroughly recommend this app, we have been using it successfully for 20 months now and will be rolling it out to another one of our Shopify platforms to mirror the campaigns we have running currently.
Aug. 23, 2022
The app is very helpful to me and the customer service was great, I was able to get a quick and efficient response
Aug. 22, 2022
This app is very useful for email&SNS marketing. It is very easy to make and send emails and alarms. Also, Customer Service of Omnisend is very fast and helpful. Overall, the app is very well made
Aug. 22, 2022
This is a great, solid email marketing app. Their email builders are easy to use, and have pre-set layouts so you don't have to worry about designing and spending time making emails look professional. They are constantly improving, very communicative team and love their pop up forms (led to many conversions on my site)!
Aug. 22, 2022
Kamilla found a very simple solution to ensure that I had the correct settings in my shoplifty store to fix a non firing form. Great service
Aug. 19, 2022
Omnisend is very helpful when it comes to sending newsletters. Customer service is lovely, and Baarath was very helpful and kind!
Aug. 19, 2022
Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me
Aug. 19, 2022
We started using Omnisend just a few weeks ago and are really happy. Today, I contacted the customer support and the experience couldn't be better. Olesia was great! Patient, helpful, nice and gave me some superb advice. Thanks, Olesia! As I already said to you, you rock!
Aug. 18, 2022
Customer Service Rep Kamilia was very helpful today, answered all my questions promptly, respectfully and with helpful responses.
Aug. 18, 2022
Omnisend has been a great new addition to my website and the online help services is quick and efficient. Thanks Kamilia for the speedy service!!
Aug. 16, 2022
We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!
Aug. 15, 2022
上周提交了问题,说是48小时内邮件回复,48小时内也回复了我,接下来因为问题还没有彻底解决,我已经重复发了两次邮件,已经过去一周了还没等到回复,感觉效率没有刚开始安装这个app的时候快了,最近用起来很不爽!
Hello there and thank you for taking the time to submit feedback! We sincerely apologize for not responding to you. Our investigation revealed that your incoming email has been flagged as spam. Although we can see that you have previously contacted our customer service, if you continue to have problems receiving a response, kindly email [email protected]. We'd be glad to assist. We really appreciate your understanding and patience, and we're available to assist you with any problems you may have. Our support representative has already reached out to you with more details on this matter. We appreciate you reaching out to us!