All reviews

Rating Breakdown

  • 5
    89% (2,617 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2020

Evaluated a lot of other providers and Omni hasn't let us down. My favorite email system I've used to date and it plays nicely with Shopify.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2020

I installed the basic version of the app and I must say that it works very well, it is very well structured and easy to use, I could give 6 stars for assistance, it is very timely and efficient, it is an app that I recommend

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2020

Easy to use good explanations. I have tried other apps but this one is definitely better for me. For sure will recommend it to friends.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2020

The great app for me. At the moment it provides for me with all necessary e-mail marketing. I recomend!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 25, 2020

Easy to use layouts, great editing tools and seamless options to send to recent buyers make this a go to for email marketing.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 25, 2020

Top Newsletter Tool in Zusammenarbeit mit Shopify. Habe viele getestet und bin zu dem Entschluss gekommen, dass dies das Beste ist!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2020

I was struggling with Mailchimp and someone recommended Omnisend . It was the best choice! Thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2020

amaaazing , work love it , it will def boost the sales by creating all this campaings and sending sms c

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2020

Great app and good customer support, I had some issue at start but they sorted the issue very quickly.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey, your account is active and running smoothly. Temporary pauses can happen when the store is not fully integrated, or if the campaign contains external links not leading to your store. Don't worry, our support representative is reaching out with recommendations to prevent this from happening in the future.

5 / 5 Share

May 21, 2020

I would like to thank Alex in tech support for walking me through some procedures that were confusing - at one point I threw my hands up and said I would have my tech support do it. Alex said "dont give up" we can fix it in 5 min - and he did!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2020

I love this app. It has been so simple to use. I don't have very much knowledge in the eCommerce world and this app made it so easy. Navigation in this app is simple.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

I installed to test out the 14-day free trial and once the trial ran out, they extended the trial to me for another 2 weeks. Honestly, this automation forms that Omnisend sets up for you is pretty straight forward and easy to use. Way better than other email marketing apps out there in my opinion.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2020

So far, so good! Needed a little help setting up the forms and the help desk replied in 10 minutes and had it set up 5 minutes later!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2020

amazing app, and amazing support! at the start i didnt understand how to use it, but after i try to use the support messenger, fast i got help and now i love it

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2022

One thing I have to say about this app is that they have great customer support! Being new to setting up auto emails Diego was sooo responsive (even on a Saturday night) with any problems questions that I had and then was VERY impressive with follow ups! Even if an app is great if you cant get in touch with customer service than it can be a frustrating experience...especially for small biz owners like us who wear so many hats and have little time!

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

July 10, 2020

I tried several apps and found the templates were basic and the instructions to be complicated with limited support. I am so happy I found this app. I can create amazing emails with ease and the customer service support has been great. I am very happy thus far!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

The better and powerful Email and contact manager App. Easy to use, very stable, a lot of features and make my stores to improve the conversion rate.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

Better and clearer than Mailchimp. I think it is cheaper as well. I find myself able to create quicker emails, and it allows for automation. I can auto-tag people who sign up through a specific sign up form, which is GREAT. Downside... I cannot seem to be able to create a thin and trim email capture that could blend in with a page. All capture forms are big, or landing pages. We're working with it though.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2020

I just started using this app, and so far the customer support has been A1, the app functionality is awesome too. Honestly can't believe it's free up to 15k emails a month along with everything you can do with it.

Store

Arvoli

Using app

About 13 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2020

Love it! is very intuitive and easy to use. Pricing makes sense, my favorite thing part is the possibility to create triggers

Store

Chulada

Using app

About 23 hours

Total reviews

1

Average rating

5.0