ONE: AI, Pop Up, SMS Marketing

Oct. 4, 2022

The app seems to work well, although I haven't used it for a long period of time. What I will say is the customer service is among the best I have experienced in any industry. They respond super quick and work through customizations needed for your site. On that premise alone I would give them five stars. Very impressed.

Oct. 4, 2022

Rissa spent over 2 hrs patiently helping me set up multiple channels to capture sales, etc. Quite impressed. Very curtious and patient!

Oct. 4, 2022

Just a mere hour into using their platform, even my silliest of questions were answered when being helped by a live chat agent named Naomi. Not only is their platform amazingly simple to understand and use but when you confuse yourself like I, Naomi was there each time to quickly answer everything from confirming loading errors are only on my end, to helping me recover customer acquisition campaigns I started. They did not even mind when I reached out where I could find the spin the wheel campaign in my menus only for to write back that it was in the pop up menus. Not to mention upsell generously gives you a toll-free number for SMS marketing that is cost free for us users. There is a good reason why this app is rated 5 stars by almost 2,000 business owners. If you have been stressed, worried, and looking for something to make your website look better before and after the customer leaves. I am just scratching the surface but I just had to get the word out about how great, all in all this app is UI wise and customer service wise thanks to support agents like Naomi. This is the app you need to download.

Oct. 4, 2022

Todo genial, aplicación perfecta para lo que necesitaba y el asesoramiento inmejorable, muchas gracias por todo

Oct. 4, 2022

Pretty cool App, just installed it, tons of features, easy to use. I love the fact that it's almost like a one stop shop. No need to download multiple apps. Customer service was beyond amazing on chat. Lou helped, went above and beyond was expected. Thank you soooo much Lou !!!!

Oct. 4, 2022

Thank you, Rosy, for taking the time with my 1 million questions and guiding me along the way. Very professional

Oct. 3, 2022

This is an amazing app. We love it very much. This is definitely the number one app. We use it every day at it has helped our business grow.

Oct. 3, 2022

I needed just a pop-up of a flyer that I had already designed. Trish contacted me through the in-app online-chat and I explained what I needed. She created it and linked it to the page that I wanted. I am amazed hat how competent and quickly this was achieved...and for free!! Can I tip this lady!? 110% recommended!

Oct. 2, 2022

Very quick and helpful customer service. The app was little bit confusing to me but I got used to it and now it seem pretty logical. I would appreciate more "trendy" themes.

June 21, 2025

Great app...I see what the 5s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!

Sept. 30, 2022

Been using the app for some months already. Always friendly customer service, they usually reply within some few hours. Campaigns are easy to setup.

Sept. 30, 2022

Good customer support .. Rosy helped a lot and was very informative.. Easy to use app and all features are available

Sept. 29, 2022

I've had NOTHING but amazing experiences with this app. It's super user friendly, but when I did need help I used the chat function and got instant help from Reesa who was helpful and knowledgable.

Sept. 29, 2022

Really Helped me with setting up a pop-up window for my shop, found it relatively simple to setup and when I had some problems with customizing the design to fit my shop, Kate from the ONE team was super nice, responsive and helpful. I am currently only using the reward-popup feature but will definitely explore the other (many) options in the app. After about two weeks of use - highly recommended :)

Sept. 28, 2022

A very practical application, the staff is happy to help solve the problem, anyone with an independent station can try to install it and see, it will not live up to your expectations

Sept. 28, 2022

Customer service is so great! I really appreciated their help, and all the features seem to be complex, but in a way that will help the business owner best reach out to the client.

Sept. 28, 2022

This is the only app and only company I have ever come across who check out your work and suggest changes for the best results. This is important to me as a new small business with a new website. Love the features of this app too and it is EASY! I love this app.

Sept. 28, 2022

Really nice app. The customer service is very fast. She help our us.shop.We are a global company. And She help us finish all the shop worldwide.

Sept. 28, 2022

What a great app. So many features and customer service is wonderful. Within minutes they are there to help. Courteous and professional.

Sept. 28, 2022

Ich benutze diese App kostenlos für Popups als auch für Email Marketing. Einer der besten Apps bei Shopify App Store!!! Kann sie nur weiterempfehlen-top service und das kostenlos. Ich weiß nicht was ich ohne diese App machen würde.