ONE: AI, Pop Up, SMS Marketing

This is an amazing app. We love it very much. This is definitely the number one app. We use it every day at it has helped our business grow.

I needed just a pop-up of a flyer that I had already designed. Trish contacted me through the in-app online-chat and I explained what I needed. She created it and linked it to the page that I wanted. I am amazed hat how competent and quickly this was achieved...and for free!! Can I tip this lady!? 110% recommended!

Very quick and helpful customer service. The app was little bit confusing to me but I got used to it and now it seem pretty logical. I would appreciate more "trendy" themes.

Great app...I see what the 5s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!

Been using the app for some months already. Always friendly customer service, they usually reply within some few hours. Campaigns are easy to setup.

I've had NOTHING but amazing experiences with this app. It's super user friendly, but when I did need help I used the chat function and got instant help from Reesa who was helpful and knowledgable.

Really Helped me with setting up a pop-up window for my shop, found it relatively simple to setup and when I had some problems with customizing the design to fit my shop, Kate from the ONE team was super nice, responsive and helpful. I am currently only using the reward-popup feature but will definitely explore the other (many) options in the app. After about two weeks of use - highly recommended :)

A very practical application, the staff is happy to help solve the problem, anyone with an independent station can try to install it and see, it will not live up to your expectations

Customer service is so great! I really appreciated their help, and all the features seem to be complex, but in a way that will help the business owner best reach out to the client.

This is the only app and only company I have ever come across who check out your work and suggest changes for the best results. This is important to me as a new small business with a new website. Love the features of this app too and it is EASY! I love this app.

Really nice app. The customer service is very fast. She help our us.shop.We are a global company. And She help us finish all the shop worldwide.

What a great app. So many features and customer service is wonderful. Within minutes they are there to help. Courteous and professional.

Ich benutze diese App kostenlos für Popups als auch für Email Marketing. Einer der besten Apps bei Shopify App Store!!! Kann sie nur weiterempfehlen-top service und das kostenlos. Ich weiß nicht was ich ohne diese App machen würde.

I used this app to help me set up a pop up for email captures. The pop up worked immediately and I am pleased with the results. I received assistance from Fola in customer service; she was great. I would recommend this app to friends.

Excellent UI and easy to use. The app also provide a bunch of helpful information regarding bounce rate, spam filters, etc. Moreover, the chat support is extremely helpful when I had trouble adding a custom email domain, eventually I got it to work! Thanks!

** UPDATE** -- reducing my review to one star because the platform keeps breaking. I've currently been blocked from sending emails for over 3 days and I can't get any resolution. All the support team can say is "we're a small team and we have no idea when we'll have any information or fix for what's going on." .... They seem to be happy to keep announcing new beta features instead of making sure core features are stable and working. Their message to me was (copy/paste) "All I can say is that our team is looking into it, hopefully we'll have an answer in a day or two, but I can't promise that." They are also apparently happy to keep charging me while their platform isn't working... but if I uninstall it, then they'll give me a refund??! Very strange business practices. I really tried to give them the benefit of the doubt as I've spent 15+ years building software and know it's hard... but at the end of the day you need better answers for why critical features aren't working and better customer support when you fail as a business. Decent app... support was a bit over zealous on the setup with their suggestions... but the biggest issue is the system (at least for sending emails) has been down for over 24 hours at this point... my last newsletter did not get sent out... and all I'm getting from support is "we updated our system and now our engineers are working on fixing it" ... I will say, I'm a free user (how do you even upgrade?) so I guess I'm getting what I paid for. ¯\_(ツ)_/¯

Amazing !! Is very difficult to find a free app with all these features. I'm using the app for email automation and newsletter popup. The app is very easy to use and there are a lot of customizable templates. The customer care is super fast and helpful. I can't find any system flaws !!

The function of this app is very powerful, there are different types of pop-up windows to choose from, and there are a lot of beautiful pop-up window themes, and the operation is also very simple. It is commendable that the service attitude of the customer service staff is very good. If you have any questions, you can consult at any time, and the reply is very timely. The only regret is that the rotation of the lucky wheel pop-up window takes too long, and customers may not have the patience to wait any longer. Hope to improve in the future.

We have just starting using this app and it is fantastic ... very easy to use and navigate, and the support team are absolutely awesome! Their email responses are prompt and comprehensive, but via live chat they are even better - very helpful, patient and friendly (and available 24/7). They also offered to actually step us through setting up different automation features (if needed), so they are happy to give you their time to ensure you get the best results from the app. HIGHLY RECOMMEND

I would like to give you full rates for your customer service and your personal service is outstanding