OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
445
chart
#147
All reviews
Review RSS Feed
June 9, 2022
Very quick response and incredibly helpful! The customer support has been great so far throughout my experience. Thank you :)
Hi There! Thank you so much for your kind words, I'm very glad that you were satisfied with my assistance <3 Please feel free to reach out anytime in the future! Anna from OptiMonk
June 6, 2022
first time using Optimonk and surprise with the ease of use and great customer service! Hoping to use more features soon.
June 1, 2022
Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!
Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna
May 31, 2022
Easy to use and understand app with wonderful customer service! Great for all kinds of creative pop ups.
Hi Lara! I was very happy to chat with you today and I hope that OptiMonk will be beneficial to you in the long run as well! I wish you a lot of success with your business. <3 Anna
May 31, 2022
This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!
Hey there! Once again, thank you for making my day with your amazing review. I truly appreciate it! Please feel free to reach out to us anytime in the future. Have a great day, Anna
May 27, 2022
Excellent support! The app itself works great and gets constantly updated with new templates and features.
Hey There, Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team. If you need any assistance in the future, please don't hesitate to contact us again, we'll do our best to assist you! Have a nice day, Zsofi from OptiMonk
May 25, 2022
Great product and even better customer support! I had an issue with determining where not to show my pop-ups and this was answered within 5 mins.
Thank you so much for your kind words, we really appreciate it! You have a fantastic and inviting franchise and we understand that behind it there is a very busy schedule, thus we're aiming to provide the best support to you as soon as possible! Kind Regards, Peter from OptiMonk Support PS.: we wish that we'd have one of your salons nearby:)
May 25, 2022
The customer service is very excellent and helps me solve so many questions. It is a great app with lots of functionality and customization.
Hey There! Once again, thanks a lot for your positive review, it really made my day! I'm glad we could cover all your questions and I wish you good luck with the campaigns! Have a great day <3 Anna from OptiMonk
May 24, 2022
I very rarely find the time to write reviews but in this instance I have made time because the team at Optimonk deserve it! It's a brilliant app which has helped me to create some really professional looking pop-ups and whenever I hit a problem, they've been incredibly helpful. Not only have they completed what I was attempting to do, they they sent screenshots with clear arrows and a full explanation as to how I can do it myself next time. This was then emailed to me automatically too so I can easily read it back. Brilliant app, brilliant team, brilliant outcome for my business. FIVE stars!
Hi there, Thank you very much for your kind review, it was an absolute pleasure helping you on live chat :) If you need help with anything else or just have a question do feel free to get back to us, I wish you the very best with your campaigns and I wish you an amazing week ahead! Kind Regards Chris from OptiMonk support
May 24, 2022
Einfache und unkomplizierte App. Wenn man Fragen hat, wird einem sofort geholfen auch mittels Screenshots! Super!!
Hallo Fabian, vielen Dank für deine Bewertung! Ich wünsche dir viel Glück mit deinem Geschäft und Kampagnen! <3 Anna from OptiMonk
May 23, 2022
Support guys are AMAZING! So helpful and just sort your issue within minutes. Effective and working well for us.
Hi Francine, thank you so much for your compliments, these are the times we feel like our work is really worth it! I'm very glad that you're satisfied with the app and the team. Please feel free to reach out anytime. <3 Anna from OptiMonk
May 20, 2022
Ya'll! Next level support -- super easy to integrate -- user friendly is an understatement -- nice templates that have a history of working that you can reverse engineer / design -- split testing with analytics that help you make better decisions. The real winner is the support tho -- they have that on lock! Especially, Tom
Hi there, I just wanted to thank you for sharing this review, we truly appreciate it! :) I'm very glad that you like our app and also that you were satisfied with our live support. Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign. I wish you all the best for your business! <3 Kind regards, Tom from OptiMonk
May 20, 2022
Pop ups are really great and diverse. Service is great as well. They always solved occurring problems.
Hi There, we're happy to hear that OptiMonk has been beneficial to you and that you're satisfied with our Support Team as well. I wish you the best of luck with your campaigns and your business! <3 Anna from OptiMonk
May 19, 2022
Wanted to know if I could relocate the lucky wheel teaser and Chris explained it perfectly and sent me a screen shot to help. Gold star support and fast too. Love using this app. And the support is awesome. Thanks lots
Hi there, Thank you very much for your kind review, it was a pleasure helping you and I am delighted that you love the OptiMonk app as well :) Do get back to us if you have any other questions or need assistance with anything else and we will be more than happy to help Kind Regards Chris from OptiMonk Support
May 18, 2022
Best app on Shopify for popups. Many templates to choose from and customer service couldn't be more helpful. Highly recommended.
Hey Luke! Once again, thanks a lot for your review, I'm very happy that you are satisfied with our team! <3 I wish you a great weekend ahead and please feel free to reach out anytime for assistance. Anna from OptiMonk
May 17, 2022
what amazing service and help, Anna was so helpful and guided me through everything and offering her recommendations throughout. I felt that i got a real personal service. Thanks
Thank you so-so much! I was also happy to have a chat with you ;) OptiMonk can be complex at the start, but it's all about practice, and of course, we'll be there for you if you need any help. I wish you the best of luck with the app! Anna
May 13, 2022
Best customer service. and so many features with the free plan. anytime when I'm struggling to edit, they solve the problems. thank you
Hi, it's Peter from OptiMonk Support! Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is the best «3 All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :) Once again, thank you so much for your kind review, it means a lot to us! Please contact us again if we may help you with anything else:) Best Regards, Peter from OptiMonk
May 10, 2022
I like they are Hungarian and based in Hungary. I like to support these younger ventures and companies as well. I like the plug and play nature of these forms. Takes the time out of doing myself for minimal to no extra benefit. Only con I see is that the editor is a bit hard to get used to as there are lots of features.
You're the best!! I'm very glad that we had this special connection due to the language that we both love! :-) If you may have any difficulties using the editor in the future, please feel free to get back to us and our team will be happy to help you and guide you through our features. Have a great day, Anna
April 30, 2022
I know everybody say "I never leave reviews, but...". In this case it's really accurate. I can count on one hand the number of times I've left a review for any app. I'm almost always underwhelmed. NOT THIS TIME. The app itself is really well thought out and efficient. But the customer support is what sold me. Like a lot of busy entrepreneurs, I don't have a lot of time to comb through help pages every time I run an issue. It makes a huge difference when you have a highly responsive and KNOWLEDGEABLE support staff at the ready (in my case Anna). Not only was she able to thoroughly explain to me how to fix any issues, but in most cases was able to go into my account and fix them for me. I am beyond impressed.
Hi Darnell, It's Anna from OptiMonk. :) I'd like to thank You here as well for making my day! I'm very glad that you shared your positive experience about me and the team. Your kind words mean a lot. :) If you need any assistance from the team in the future, don't hesitate to contact us. Have a lovely week ahead <3 Anna
April 29, 2022
So far this app is great. Customer service is on point! I had a question and they got back to me quickly and corrected my issue. Thanks!
Hi Tania, Thank you so much for your nice review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :) Do get back to us if you need help with anything else and we will be more than happy to assist you. Have a great day, Zsofi from OptiMonk