All reviews

Rating Breakdown

  • 5
    92% (397 ratings)
  • 4
    4% (16 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 99% (426)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2021

Being a rather inexperienced user - The setup was fairly easy and the support from Optimonk quickly resolved all issues/worries. Looking forward to seeing the results and playing with more popups to convert visitors.

Store

bollox

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, I'm Anna from the OptiMonk Support Team. Thank you for sharing your opinion, I'm very glad to hear that you were satisfied with the support you received from us! :) I know that OptiMonk can be a bit overwhelming at the start as we have many functions, but we'll always be here to help if you need assistance. Feel free to reach out anytime. Anna from OptiMonk

4 / 5 Share

Oct. 13, 2021

Application facile à utiliser, très intuitif. Avec des dessiner très abouti, rien à dire jusqu'à maintenant, Top.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Bonjour, Merci beacoup pour cette critique. N’hésitez pas à nous contacter à nouveau si vous avez besion d’aide. Nous serons ravis de vous aider :) Cordialement, Le serviece clientèle d'OptiMonk

5 / 5 Share

Sept. 30, 2021

Super gute App, viel Auswahl an schönen Vorlagen, funktioniert alles wie es soll und der Service ist auch überragend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jannis, Thank you for reaching out to us via chat yesterday, I'm very happy to hear that you were satisfied with the support you received from me!! :) I wish you the best of luck with your subscription campaign, I hope OptiMonk will help you gain a lot of leads. Feel free to reach out to us anytime. Have a great weekend, Anna from OptiMonk

5 / 5 Share

Sept. 29, 2021

This my favorite pop-up app I've tried! Very clean and user friendly interface and templates. Their customer support was also very quick to respond to any questions I had.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the lovely feedback, you're fantastic!! :) I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. We’ll be here to help you! :) Have a great day, And thank you for making mine! :) Aniko from OptiMonk Support

4 / 5 Share

Sept. 28, 2021

The application seems like it would be useful and maybe it could work well for some. I was hoping That visitors would receive a message when they tried to close the page without having checked out or filling out cart details, but when I tested it I was able to close a page. And when I tried to go back a page instead a pop up message appeared for less than a second. Probably the support would have tried to help. So I won’t say the application is bad or good, I don’t know. Might try again someday. Also, Support sends many welcome messages, maybe too many for some people’s taste.

Using app

5 days

Total reviews

36

Average rating

4.7

Developer Reply

Hi There, Thank you for your honest feedback on our app. I'm sorry that OptiMonk doesn't seem to be the perfect tool for you. Regarding the problems you've been facing, some of them could be solved by changing settings on the campaign appearance. Our main goal is to provide a great onsite experience for each visitor, and I agree that it's important not to disturb them with too many messages, this is where targeting comes into play. :) If you may reconsider your mind about trying out OptiMonk, please feel free to reach out to us via chat or at [email protected]. We would be happy to offer you a free demo call. Have a nice weekend, Anna from OptiMonk

5 / 5 Share

Sept. 15, 2021

Early days using the app but super user friendly so far and the templates are better than other platforms I've looked at

Using app

About 1 hour

Total reviews

11

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We are so happy to see that you are satisfied with our app and you find it easy to use. We also put a lot of heart into our popup templates, so it is an honest pleasure to see that you find them good-looking! Have a great time while using OptiMonk and please see us with any upcoming questions. Best, Tom from the OptiMonk Team

5 / 5 Share

Sept. 10, 2021

The tool set is awesome... way more functionality and customization than I expected... and customer support was super responsive!

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi There, Thank you so much for your kind words. It is our greatest pleasure to work with customers like you :) In case you have any questions, please don't hesitate to reach out to us! Have a nice day and take care! Best, Tom from the OptiMonk Support Team

5 / 5 Share

Sept. 10, 2021

Super simple to use. I love that it recommends so much throughout the process. I'm looking forward to seeing results!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :) Feel free to get in touch with us via chat or at [email protected] if you need any advice regarding your campaigns! I wish you a lot of success with OptiMonk! Have a great day, Anna from the OptiMonk Support Team

5 / 5 Share

Sept. 1, 2021

I installed the exit intent pop ups, 10 minutes ago and I already lunch my first campaign. Super user friendly and with tone of recomendations.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, I'm glad you had a very nice first impression! :) I hope you'll find our app useful in the long run as well and you'll be able to discover our many features. If you have any questions regarding campaign settings or need any advice, don't hesitate to contact us via chat or at [email protected]. We'll be here to help you! :) Best, The OptiMonk Support Team

5 / 5 Share

Aug. 23, 2021

Great app for managing pop ups and easy to monitor. Tom was very helpful and gave us clear explanations when we had questions. Would recommend to have this app on your shopify store!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi There, It is always a pleasure to see when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century. I can speak in the name of the whole OptiMonk team, when I say, thank you so much for these kind words and we are always here for you when you need some help :) Best, Tom OptiMonk Team

5 / 5 Share

Aug. 23, 2021

I used this app to help me convert more sales. Super easy to set up. I simply needed to follow the prompts.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts. Thank you for sharing your experience with us, you're awesome :) Have a nice day :) Best, OptiMonk Team

5 / 5 Share

Aug. 23, 2021

Great for specific popup for certian pages or products! Got amazing and quick help from Tom in the chat!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, Thank you so much for your kind words about my work and our application. It is our greatest pleasure to work with customers like you :) In case you have any questions, please don't hesitate to reach out to us! Have a nice day and take care! Best, Tom OptiMonk Team

5 / 5 Share

Aug. 18, 2021

The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk

Using app

22 days

Total reviews

14

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind words regarding our app and our support team! We really appreciate it :) I'm really glad that you find our app helpful and easy to use! Please don't hesitate to get back to us if there is anything else we can help you with. Kind regards, The OptiMonk Support Team

5 / 5 Share

Aug. 17, 2021

Words can not express how outstanding this app is! I wanted to inform people to leave us a review on checkout and it looks fantastic, so simple so easy!

Using app

About 3 hours

Total reviews

8

Average rating

3.3

Developer Reply

Hi, Thank you for your feedback! We are so happy to see that you are satisfied with our app and you find it easy to use. Have a great time while using OptiMonk and please see us with any upcoming questions. Best regards, OptiMonk Support Team

5 / 5 Share

Aug. 13, 2021

We use this app to get leads from two different pop-ups. We got such a great response from it, that we upgraded within the first few months in order to get more page views. The free version was really great to be able to try it out. When we had trouble upgrading, or when we have hit a glitch or two, we have just e-mailed the support chat and they have been incredibly helpful, especially Fruzsina. We love Optimonk and would recommend it to anyone with a Shopify site.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, Thank you so much for your kind words! We are super happy to hear that you are enjoying our app so far and we hope it will help you to build long-term connections with your customers. Wish you all the best, Brittany from the OptiMonk Support Team

5 / 5 Share

Aug. 13, 2021

Easy to use, great templates with a wide range of different options for different occasions and fantastic support staff if you need any help!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ben, Thanks for your review, we appreciate it a lot!! :) I'm glad you like our templates and that you find our app user-friendly as well! Feel free to get back to us via chat or at [email protected] if you need any assistance. I wish you the best of luck with your business! Have a great weekend, Anna from OptiMonk

5 / 5 Share

Aug. 6, 2021

Fast Support and help. We use the app since a long time and now with 10 stores in parallel. Could definitely recommend it!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, It's lovely to hear that you're satisfied with the app and with our Support as well. We really appreciate your kind words! Please don't hesitate to get back to us anytime in the future via chat or at [email protected], and we'll be happy to help you. :) Kind Regards, Aniko from OptiMonk Support Team

5 / 5 Share

Aug. 5, 2021

App is very friendly for exit popup, It works well, And the support is amazing. And the App is free to test so 10/10 Thanks

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi David, Thank you so much for your feedback and for appreciating our work! You're fantastic!!! :) Feel free to get back to us anytime you need assistance. Best, Anna from OptiMonk

5 / 5 Share

Aug. 2, 2021

I'm using the app for the exit intent popup and it's helping to convert abandoning visitors. Thank you to the OptiMonk team for helping install the tag; they did it quickly and correctly the first time. Highly recommend.

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Bill, Thank you so much for leaving a review! :) I'm glad OptiMonk works well on your site now. If you need any assistance in the future, feel free to reach out to us again, we'll be happy to help! I wish you the best of luck with your business! Have a great week ahead, Réka from OptiMonk

5 / 5 Share

Aug. 2, 2021

Good app, converts traffic nicely, I am happy with how well it works. I would recommend any site install this tool to build their list.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, We’d just like to thank you for taking the time to write this kind review! :) We are glad to hear that you enjoy using our app and it helped you in your business and we are very grateful for customers like you and hope you stick with us for years to come! Thanks again, Brittany from the OptiMonk Support Team