OptiMonk: AI Popup Builder
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Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.
Hi There, It was nice to have a chat with you today! :) I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features. Should you need assistance in the future, please don't hesitate to get back to me via chat again. I wish you a lot of success with OptiMonk in 2022, Anna from the Support Team
We have used OptiMonk for several years and have been very satisfied, both with the features and the service from their team. It's very refreshing to have a program that just does what it says it can do, and a team that actually listens to your feedback to make improvements and responds quickly when you have time sensitive needs. Are there other services out there that do similar things? Sure, but I doubt we'll ever find the need to use them, because we have no plans of leaving OptiMonk.
Hi There, Wow! What an amazing review!! <3 We are so happy that you are satisfied with our app and the team as well. These are the moments when we really feel like our hard work pays off. Thank you so much for sharing this great review about OptiMonk, honestly, you made our day! :) We wish you all the best for the coming year and we look forward to hearing from you again. Anna & the OptiMonk Team
Very helpful support and really nice easy way for setup a popup for upselling or other customer journeys cross and upselling.. thank you
Thank you very much! It is not difficult to get lost amongst the many features, but whenever you're in doubt, just contact us and we gladly help you:) I wish you the best with your terrific and elegant wine store! Cheers, Peter
Really great product. Super easy to set up, tonnes of customisability options and it performs great.
Hey, Thank you so much for the great review, we appreciate it a lot! <3 I hope you were also satisfied with the support you received from us via chat, please feel free to get back to us if you have any questions remaining. I wish you all the best with your business, Anna from OptiMonk
Honestly so helpful, walked me through everything, for any popup this is the app for you. I would 100% recommend
Hi There, It's Anna from the OptiMonk Team. I'm glad you had a great live chat with my colleague, Chris!! He was also very happy with your feedback! :) Please feel to reach out anytime in the future. Have a great day, Anna from OptiMonk
I used this app to help me create an upselling popup for returning customers who may have left products in their cart ! It is very qucik and easy to set up took me about 5 min and now I have an amazing upselling popup that recommends products customers have left in their carts when coming back to the store
Hey There, I'm so glad to hear that you like our upselling template options. I just checked your website and I love the design and usage of colours, I hope Optimonk will be an effective tool for you in the long run as well! :) Please feel free to reach out to our Support Team via chat or at [email protected] if you need help in the future. Have a great week ahead, Anna from OptiMonk
Great app. Fast live chat support. Every problem was resolved quickly. Perhaps the editor should be improved a little to achieve excellence.
Hi There, I'm Anna from the OptiMonk Support Team. Thank you so much for your constructive feedback, we really appreciate your honesty. If you'd like to help us improve the OptiMonk editor and you have some suggestions, please share them with us via chat, or if you're interested, you can also participate in our UX Research. We've just released a new editor and your insights would be really helpful! :) Thank you once again and feel free to contact us anytime. Have a great weekend, Anna from OptiMonk
So far so good. easy walk though and fast to get started. looking forward to adding this to my website.
Hi There, Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :) If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at [email protected] I wish you the best of luck with your campaigns, Anna from OptiMonk
That app, like most, takes some getting used too. Best to have a game plan on what you want to accomplish and then ask support how to achieve that before diving in. However, the team is very helpful when using the Support Chat feature.
Hi There, Thank you so much for sharing your opinion! OptiMonk has many features and we agree that it takes some time and practice to discover our functions and find the best settings for your own webshop. As you mentioned, it helps a lot if you have a marketing plan before starting to set up the OptiMonk campaigns and of course, we'll be here for you to help you get the most out of our app. Feel free to reach out via chat again if you need assistance :) I think your review will be very helpful for potential users and those who have just started using OptiMonk, therefore we are very grateful that you shared your opinion! I wish you all the best for the future, Anna from OptiMonk
So far so good! I wanted growth on my subscriber list and so far, it is doing that! I had to ensure I had it all set up right - but I was able to get some support as well, and I appreciate that. Jen
Hi Jen, We're glad that you were satisfied with our live support. We hope that with OptiMonk, you'll be able to collect many new subscribers in the near future. Please let us know if there's anything we can do for you. Have a great day, Anna from OptiMonk
I'm very satisfied with the support team. Anna helped me to fix a campaign issue. The communication was fast and competently.
Hi There, Thank you so much for mentioning my name in your review, I really appreciate it! :) Please feel free to get back to us via live chat or email anytime in the future, and we'll do our best to help. Good luck with your campaigns, Anna from OptiMonk
So far so good! Generated hundreds of leads (email captures) and converted some interested customers into buying customers. Great customer service as well!
Hi Caroline, Thank you for taking the time to share your opinion about us, our whole team is very grateful for it. Your results are already really impressive even though you started using OptiMonk less than 2 months ago. Congratulations! :) I hope that the hundreds of leads will soon become a thousand and more! Please feel free to get back to us via chat or email anytime in the future, we'll be there for you! Have a great weekend, Anna from OptiMonk
Fantastic popups and amazing customer support. These popups can be tailored to everything you need in your store and have for sure increased our conversion!
Hi There, We're very happy about your feedback! Thank you so much for mentioning our Support Team in your review!! <3 Please feel free to reach out to us anytime you need assistance in the future. Have a great day, Anna from OptiMonk
Easy to use and customizable with an array of options! If you're no techie it doesn't matter. Totally recommend!
Hi There, Wow, we're so happy about your success, thank you for sharing your experience! I hope OptiMonk will help you reach your eCommerce goals in the long run! Please feel free to reach out to us at [email protected] or via chat if you need campaign advice in the future. We would be very happy to help!! :) Have a great week ahead, Anna from OptiMonk
Great App. The pop-ups are super customizable. It's also the most expensive pop-up app. When they say 25,000 page views, they actually mean total page views so if you have a visitor going around your store viewing products those page views add up, even if your popup doesn't come up. We are a very small store and we flew past 25,000 page views because of this. So yeah expensive.
Hi, Thank you so much for this review, we really appreciate it! 😊 I've also reached out to you in a separate email to give you a better understanding of our pricing. Please feel free to get back to me anytime, I'm looking forward to your reply. Kind regards, Réka from the OptiMonk Support Team
AWESOME APP. EAST TO USE AND IT WORKS! HIGHLY RECOMMEND TO ALL SHOPIFY USERS FOR BETTER CONVERGENCE AND LESS ABANDONED CARTS!!!
Hi There, Thank you for your positive review, I'm very glad to hear that you had a great first impression and congratulations on your first campaign! :) Please feel free to reach out to our Support Team at [email protected] if you need any assistance in the future. Have a great week ahead, Anna from OptiMonk
Being a rather inexperienced user - The setup was fairly easy and the support from Optimonk quickly resolved all issues/worries. Looking forward to seeing the results and playing with more popups to convert visitors.
Hi There, I'm Anna from the OptiMonk Support Team. Thank you for sharing your opinion, I'm very glad to hear that you were satisfied with the support you received from us! :) I know that OptiMonk can be a bit overwhelming at the start as we have many functions, but we'll always be here to help if you need assistance. Feel free to reach out anytime. Anna from OptiMonk
Super gute App, viel Auswahl an schönen Vorlagen, funktioniert alles wie es soll und der Service ist auch überragend!
Hi Jannis, Thank you for reaching out to us via chat yesterday, I'm very happy to hear that you were satisfied with the support you received from me!! :) I wish you the best of luck with your subscription campaign, I hope OptiMonk will help you gain a lot of leads. Feel free to reach out to us anytime. Have a great weekend, Anna from OptiMonk
This my favorite pop-up app I've tried! Very clean and user friendly interface and templates. Their customer support was also very quick to respond to any questions I had.
Thank you so much for the lovely feedback, you're fantastic!! :) I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. We’ll be here to help you! :) Have a great day, And thank you for making mine! :) Aniko from OptiMonk Support
Early days using the app but super user friendly so far and the templates are better than other platforms I've looked at
Hi, Thank you for your feedback! We are so happy to see that you are satisfied with our app and you find it easy to use. We also put a lot of heart into our popup templates, so it is an honest pleasure to see that you find them good-looking! Have a great time while using OptiMonk and please see us with any upcoming questions. Best, Tom from the OptiMonk Team
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