OptiMonk: AI Popup Builder
All reviews
Anna offered excellent and fast advice helping me to step up and optimise my first pop up, going above and beyond with my multiple questions. I'm looking forward to launching the tool on our site!
Hi Tara, Thank you so much for mentioning my name. :) I'm very happy that you were open to my suggestions and I really appreciate that you took the time and effort to get familiar with OptiMonk. I wish you a lot of success in the future! Have a nice day, Anna from OptiMonk
Ran into some syncing problems but the customer support was really responsive, friendly, and patient. Very reliable!
Hi, Thank you for submitting this review, you are awesome :) Supporting you is our greatest delight, I am so happy that you appreciate our efforts! Have a nice week and thanks once again for your kind words, Best, Tom OptiMonk Team
The integration is good and numerous list of campaigns are recommended with the conversion rate indicated so you can pick the right one.. it is flexible and fairly easily customisable. Customer Support is great and super helpful.
Hello, I'm happy to hear that you like our campaign templates and find them easy to customize. Thank you so much for mentioning our Customer Support Team, we're working hard to provide the highest quality service for each OptiMonk user. :) Feel free to reach out to us if you need any assistance. I wish you every success, Anna from OptiMonk
I’ve only recently downloaded the app but I’m loving it so far! Hoping to take advantage of all the features and hopefully increase my conversion rate!
Hi There, I'm glad you started your journey with OptiMonk! :) If you need any advice regarding your campaigns, please feel free to send an email to [email protected], and we'll be happy to help you maximize the opportunities within our app! Have a great day, Anna from OptiMonk
I installed this app about a month ago primarily to be able to integrate my email sign-ups from a popup directly into my email subscriber list with Seguno. Currently, I use it for 3 different types of popups and an announcement bar. Although some features are lacking (such as auto-created unique discount codes and the cart goal progress option for announcement bars so they can be used as free shipping bars), customer service from the OptiMonk team makes up for it with their friendliness, expertise, and willingness to help.
Hi There, We're happy to hear that you're running multiple campaigns on your site and thank you for the constructive ideas. We're always trying to improve and your insights will be forwarded to our Product Team! Our support team is very glad that you are satisfied with our service, we do our best to help each customer with personal assistance. :) Have a great week, Anna from OptiMonk
The functions are great. A large selection of tmeplates and the editor is easy to use. The customer service is very helpful, fast and reliable. Fun to use!
Hello, Thank you so much for your feedback! You have made our day! We're happy to hear that you're having fun using OptiMonk and that you received quick customer support from our team. We wish you good luck with your campaigns, and feel free to reach out if you need any assistance! :) Best, Anna and the OptiMonk Support Team
I was driving a load of traffic to my site but getting few sales - Optimonk exit poll was easy to install, blend to match the web theme and schedule - I now have a much clearer picture of the audience I'm attracting and can modify adverts and products to suit - and it is free to try.
Hi There, We're so glad that OptiMonk helps you increase your sales. It's also amazing to hear that you learnt more about your visitors and how to target them! :) Thank you very much for your feedback and for spreading the word! Have a great weekend, Anna from OptiMonk
Very friendly and professional support from the team. The pop-up is very easy to customise and give my website a professional look! Happy with this app :)
Hello, I'm so glad you're getting more and more confident with OptiMonk and it's great to hear you had a positive experience with our Customer Support Team! I wish you good luck exploring our features and I hope OptiMonk will help you achieve your goals! Thank you for your feedback and have a great day, Anna from the OptiMonk Support Team
The design is beautiful, visually. However, the app is not integrated with Shopify discounts, so you have to manually create discounts and upload them to Optimonk. The "timer" on the exit intent popups is not actually valid - there is no way to delete/remove the code availability based on a 15-minute timer, as there is no connection to Shopify. This means the code is actually valid anytime, and can be shared, because there is no way to tie it to a specific user. I found another app that has the Shopify integration necessary to make the timer/gamification actually functional. Support was no help. They sent me a link that was broken, and then couldn't provide an actual link or any supporting information.
Dear Brandy, Thank you for sharing your honest feedback, both positive and constructive. We sincerely apologize again that you had to face such difficulties when you have first contacted our team, both for the broken link and feature limitations. These must have been very disappointing as a first experience, and we can truly empathize with your review, but we hope that we can prove that our service is worth your trust. Regarding the coupon code expiration time settings, we have already initiated a conversation with our development team on how to make it possible to modify from our end as well, and we will make sure to keep you posted on the latest developments. We aim to prove that OptiMonk is an app you can rely on to contribute to the success of your business, so we hope that you will give us another chance. Kind regards, OptiMonk Support Team
Very good app even if you use the free version, but I recommend doing the paid version. The customer support is outstanding. An app can be great but if the support isn't there then it's junk. Optinmonk has some really helpful tools and its a breeze once you get how to use it.
Hello, Thank you so much for your kind words regarding our app and our support team! We really appreciate it :) I'm really glad that you find our app helpful and easy to use! Please don't hesitate to get back to us if there is anything else we can help you with. Kind regards, Réka and the OptiMonk Support Team
Great exit intent popup app. Easy to use with Shopify and you can easily customize it. Recommend it +++++
Hi Peter, Thank you so much for your positive review, we highly appreciate your kind words :) Have a nice day ahead! Best, Fruzsi
Love the app! It's really helped us with welcome offers and promotions and the service has been fantastic! Highly recommend!
Hi Kyle, Thank you for submitting this review, you are awesome! It is our pleasure to have the chance to work with you :) Best, Fruzsi and the OptiMonk Team
Like you ... I'm a busy shopify store owner. I juggle many hats. Taking time out to leave reviews is not even on my Ta-Da list. But I had to for this app. Our e-mail capture rate went from below 5% to above 20%. I'm just about to go and the vegas wheel to my cart page, for some reason it wasn't there previously. Cant way to see the improvement. Thank You Guys!
easy to use, there are several options to chose from and it started to new conversions immediately!
So far, so brilliant. SO editable it is amazing. So many apps restrict so much. I can make this match my site aesthetic, thank you! www.emilyhare.co.uk
Hi, Thank you so much for your review, we are delighted that you are satisfied with OptiMonk and its many features. We are always here to help you, so please feel free to contact us anytime :) Have a beautiful day, Best, OptiMonk Team
Great app! I would also like to add that the customer support was exceptional, they helped us with any questions/issues that we had. Highly recommended!
Hi There, It is always a pleasure to see, when a Customer is satisfied with our applications functions and at the same time with the Support provided in the time of needs. I can speak in the name of the whole OptiMonk team , when I say, thank you so much for these kind words and we are always here for you when you need some help :) Best, Tom OptiMonk Team
An excellent app with very wide functionality. A really huge variety of display rules and triggers allows to customize the display of the necessary pop-ups as precisely as possible! The appearance of Optimonk pop-ups can be changed as you like and it is possible to give them absolutely any look as needed. In addition, the app can be easily integrated with Klaviyo and it is possible to link pop-ups for collecting emails with mailing from Klaviyo Flows. If you have any difficulties in setting up, you can always contact support team, whose service is also more than good. In short 5/5!
Hi There, Thank you for your great review. We are so happy that you like using our system and you find our support helpful. This is what drives us every day :) Have a nice weekend and take care, Best, OptiMonk Team
One of the best Popup app ever. Great functionality, great integrations with other apps. The support team is super great as well. Amazing.
Hi Domas, Thank you so much for your kind words. It is our greatest pleasure to work with customers like you :) In case you have any questions, please don't hesitate to reach out to us! Have a nice day and take care! Best, Fruzsi OptiMonk Team
Optimonk is fantastic. It it's a great app and the customer support has been very helpful. Unfortunately, I discovered the popups do not work from the Pinterest app. As more and more my traffic is coming from Pinterest, I will be moving to another popup app that is compatible with Pinterest.
Hi Chad, Thank you for your kind words, you are amazing :) I hope that we will have the chance to work together again in the future! We wish you all the best, OptiMonk Team
I installed this ap and the pop up that gave the customer a discount appeared on my page by the time customers were on it for a couple of seconds. Why give a discount to someone who just got on the page? I set it up to appear later. I wrote for help and they didn't respond. I uninstalled and 2 days later got an email saying that by August 2nd I used almost all of my ap up for the month and wouldn't see it work till next month. If I wanted it to work I had to upgrade. Then a day later I got an email saying I had used all of the ap. How did I use all of it up, when a day earlier it said I had some left? I wasn't even using the ap anymore..... Didn't make sense to me. So the free ap work for 2 days out of the month? The rest I have to pay? And it doesn't even make the pop up with the discount come up when I want it to and customer service won't answer? UPDATE; Optimunk scheduled a call and online screen session and showed me how some things worked. They set it in motion and designed a nice pop up that included pictures of some of my inventory. They set it to only pop up upon exit intent. I appreciated the help. I am raising it from 1 star to 3 stars because of the help. I will update this review when I see if the ap actually helps my conversion rate.
Hi Cherie, Thank you for your honest review and please let me express once again how sorry I am for all the unpleasantness we have caused to you. At the same time, I am delighted that we could talk yesterday and can't wait for tomorrow's call when we can discuss all of your questions and concerns. Have a nice day and talk to you soon, Best, Fruzsi OptiMonk Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.