All reviews

Rating Breakdown

  • 5
    93% (412 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (439)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2024

I needed a newsletter popup solution and stumbled upon OptiMonk. The platform is really well designed and very easy to use. The level of customization is also amazing and I was able to create something that fits my vision perfectly. I would highly recommend giving it a try!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi There! Thank you so much for your kind review, we are glad to hear you find our app easy to use and would recommend it! The whole team appreciates your words. Kind Regards, OptiMonk Team

5 / 5 Share

Dec. 1, 2023

Appli bien faite, tout en anglais, ou en hongrois. Hot line reactive, choix vaste de pop up. Equipe sympa, formule gratuite de base suffisant pour un petit eshop...

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey There, Thank you so much for your kind review, we are very happy that you find our app well-made! 😍 Let us know if you need anything, Kind Regards, OptiMonk Team --- Salut, Merci beaucoup pour votre aimable critique, nous sommes très heureux que vous trouviez notre application bien conçue ! Faites-nous savoir si vous avez besoin de quelque chose, Cordialement, Team OptiMonk

5 / 5 Share

Nov. 29, 2023

I recently integrated the OptiMonk into my website, and I must say, it's been an absolutely amazing experience! The app itself is a game-changer, seamlessly blending into my site and enhancing the overall user experience. Plus, making it look so much nicer and pro! Also, the support team is amazing. They're not just quick to respond; they're genuinely dedicated to helping you succeed. Every query I had was addressed with such efficiency and friendliness, making the whole process a breeze. I'm genuinely excited to see where my website will go with this fantastic add-on. Highly recommended for anyone looking to elevate their website. Thanks so much, Team OptiMonk! xx

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey There! We are utterly grateful for your kind words and review, our support team is extremely happy to hear that you find the team helpful. We're happy to have you and your business on board with us, and we hope to work together for a long time! As always, let us know if you need any assistance, we'll be happy to help :) Kind Regards, OptiMonk Support Team

5 / 5 Share

Nov. 28, 2023

Very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey There! Thank you so much for your kind review, we are very happy to hear you find our tool helpful! Let us know if you need any assistance, we'll be happy to help :) Kind Regards, OptiMonk Support Team

5 / 5 Share

Nov. 21, 2023

Great app and has good features. The options to upsell and gain new leads are great and very customisable. Customer service is also great, they have been very helpful with all the questions I had.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello There, We're so happy to hear you find our app and customer service great, this is our goal and priority! :) As always, let us know if you need any assistance, we'll be here! :) Kind Regards, OptiMonk Team

5 / 5 Share

Nov. 16, 2023

Customer support (Chris and Ati) helped really fast when I had an issue.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...

Using app

11 months

Total reviews

12

Average rating

4.8

Developer Reply

Hey There, We're really grateful for your kind words and delighted to be working with you! :) As always, if you need anything we're happy to help :) Warm Regards, Sarah & the OptiMonk team

5 / 5 Share

Nov. 14, 2023

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.

Using app

About 15 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your glowing review! 🌟 We're delighted to hear that you find our app powerful and user-friendly. We are thrilled to be recognised, and we're here to assist you every step of the way. We're just as excited as you are about the potential for increased conversions! If you ever have questions or need further assistance, don't hesitate to reach out. Cheers, Chris from OptiMonk

5 / 5 Share

Nov. 8, 2023

Intuitive design and friendly support.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you very much for sharing your feedback with us. We are happy to hear that you've found the design of the OptiMonk app to be intuitive and user-friendly. It's been a great pleasure assisting you with your campaigns. If you ever require further assistance, please feel free to reach out to us again. Kind regards, Emil from OptiMonk

5 / 5 Share

Oct. 26, 2023

Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hey there, We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation! Kind regards, Chris and Rudolf from OptiMonk

5 / 5 Share

Oct. 25, 2023

App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, Grazie mille per le gentili parole! Siamo felici che tu abbia apprezzato la nostra app e il nostro servizio di supporto. Il nostro team è qui per aiutarti in ogni modo possibile. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie ancora per il tuo supporto e per il consiglio. Cordiali saluti, Rudolf di OptiMonk

5 / 5 Share

Oct. 24, 2023

Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way! Best regards, Ati and Rudolf from OptiMonk

5 / 5 Share

Oct. 11, 2023

Fantastic customer support and UX design!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way! Kind regards, Emil from OptiMonk

5 / 5 Share

Oct. 6, 2023

So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you for the dazzling review! We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly. If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk! Kind regards, Rudolf from OptiMonk

5 / 5 Share

Oct. 4, 2023

Amazing customer service

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you for your kind words! We're delighted to hear that you had an amazing experience with our customer service. It's been a pleasure walking you through the OptiMonk campaign editor and helping you explore its fantastic features. Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Kind regards, Emil from OptiMonk

5 / 5 Share

Sept. 26, 2023

The app is tremendous and has generated an abundance of qualified leads for us. However, what's even more impressive is the teams unrelenting desire to help us get users to convert. They are constantly pushing us to improve what we are doing and take advantage of new features to increase our conversion rate. A truly top notch company.

Using app

About 1 year

Total reviews

9

Average rating

4.7

Developer Reply

Hey there, I would like to take the moment to thank you for your very kind review, it was a pleasure assisting you and we are delighted that you have had a positive experience with OptiMonk :) As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help Kind Regards Chris OptiMonk Success!

5 / 5 Share

Sept. 19, 2023

Value for Money: Considering the features and benefits it brings, the price of this app is an absolute steal. You get incredible value for your money.

Using app

6 months

Total reviews

24

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind review, it really does mean a lot to the OptiMonk team :) If you need any assistance with your campaign or just have a general question about the OptiMonk app, feel free to reach out to us via our live chat channel Kind Regards Chris

5 / 5 Share

Sept. 4, 2023

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

Store

MANTOU.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help. Thanks for choosing OptiMonk, and we look forward to serving you again! Best regards, Emil from OptiMonk

2 / 5 Share

Sept. 2, 2023

It seems professional, but not according to my experience. Not intuitive, requires so much time to figure it out. Then after it started counting the number of visitors on my site (since it has a quota) but did not show any of the pop-up's I was expecting (even to me). There is no proper help/faq section, or at least it is somewhere that one cannot find easily.

Using app

About 12 hours

Total reviews

11

Average rating

2.8

Developer Reply

Hi there I am sorry to hear about your difficulties with our app. Our support team is here to help you if you have any questions, and we have a huge selection of support articles to help you learn more about our app. You can find our Support articles or “Getting Started” videos by clicking on the Question mark icon on the menu bar in your account. Please also see a link to our support center: https://support.optimonk.com/hc/en-us. You can also find the icon to chat with us on each page of your OptiMonk account. We usually reply within a minute on working days, between 9 am and 9 pm (CET). Regarding the counting of the pageviews, unfortunately, this is how our pricing model works. It is counted as long as our script is running on your site. We would be happy to investigate if there was an issue with your campaign, please feel free to open a chat with us. Best Regards, Sara from OptiMonk