OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
443
chart
#145
All reviews
Review RSS Feed
Feb. 20, 2024
I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful! Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!
Hey there, We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear. Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze. We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out. Warm regards, OptiMonk Team
Aug. 31, 2023
moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!
Hey there, We're absolutely over the moon to hear about your positive experience with OptiMonk. We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable. Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well. If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat. Thank you for choosing Optimonk and being the awesome person that you are! Kind regards, OptiMonk Team
Aug. 17, 2023
Really excellent app. I have been used this app almost 6 months. It's easy to make survey, there are so many templates for choosing, and the support team is also terrific!
Hey there, We greatly appreciate your kind words and are thrilled to hear that you've had an excellent experience with our app over the past six months! Your support means a lot to us. We're delighted to know that you find our survey creation process easy and that the wide selection of templates has been helpful for you. Thank you for your positive feedback about our support team as well. If you ever have more feedback, suggestions, or questions in the future, please don't hesitate to reach out. We're here to help and continuously improve our services to meet your needs. Kind regards, OptiMonk Team
Aug. 15, 2023
Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.
Hey there, Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. Best regards, OptiMonk Team
Aug. 14, 2023
Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!
Hi there, It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :) Do get back in touch with us if you need help with your campaigns or just have a general question about the app! Kind Regards Chris
Aug. 9, 2023
it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.
Hey there, We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team. Thank you once again for your positive feedback. Please let us know if you require any further assistance. Kind regards, Emil from OptiMonk
Aug. 3, 2023
Excellent Support from Emil as always! Quick and efficient! System is easy to use, great solution for simple setup and plug/play. Thanks AAAAA+++++
Hey there, Thank you for your fantastic feedback! We're delighted to hear that we provided excellent support and that our system's quick setup and user-friendly design met your expectations. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our top priority! AAAAA+++++ to you as well! 🌟 Kind regards, Emil from OptiMonk
Aug. 1, 2023
Very happy with the customer service and the app itself. It works perfect and no problems. excellent customer service!
July 31, 2023
I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend
Hi there, It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app! As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :) Kind Regards Chris
July 20, 2023
Easy to use, it is very intuitive no matter level of expertise, has a vast variety of templates that can easily adapt to store and campaign needs, Chris from the support team 10/10 (communication, problem solving, efficiency) I highly recommend it.
Hi there, Thank you so much for your feedback. We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
July 18, 2023
Emil has always been super helpful and understands one's thinking very quickly and effectively. Would highly recommend this app for CRO
Hey there, Thank you for your glowing feedback! We're thrilled to hear that we have consistently provided you with assistance and have a keen understanding of your needs. Delivering efficient and effective support is one of our top priorities, and it's fantastic to know that we've met your expectations. If you ever need further assistance or have more feedback to share, don't hesitate to reach out. We truly value your business and are committed to helping you achieve success. Thank you again for choosing our app! Kind regards, Emil from OptiMonk
July 12, 2023
Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!
Hey there, Thank you so much for your wonderful feedback! We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you. Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. | Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence! Kind regards, Emil from OptiMonk
July 10, 2023
I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc) That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot. If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Store
RUDE TECH Guitar Effects
Using app
1 day
Hey there, Thank you for your positive feedback regarding our service. It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features. It is also possible to target based on the query parameter. If you need any help in the future, don't hesitate to contact us! <3 Sara from OptiMonk
June 26, 2023
Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!
Hey there, Thank you for your feedback! We are glad to hear that we were able to assist you in solving your queries. It's great to know that you had a positive experience with Optimonk. If you have any further questions or concerns, please don't hesitate to reach out to us. Kind regards, Emil from OptiMonk
June 26, 2023
Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help
Hey there, Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Kind regards, Emil from OptiMonk
June 23, 2023
I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!
Hi there, Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk! Kind regards, Ati from OptiMonk
June 14, 2023
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
Hey there, Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website. We're delighted that we were able to meet your expectations and make the experience seamless for you. If you need further help, please give us a shout and we will be there for you. Kind regards, Emil from OptiMonk
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
Hi there, Thank you so much for the review. We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
June 8, 2023
Good popup builder and It integrates with Klaviyo but not in the sense that it will only pop-up for those who are not subscribed. Meaning, we are giving discount codes to customers who are already subscribed before adding the app. It only excludes those who signed up via the optinmonk popup. This is unclear when signing up and when creating the funnels, I don't like this misleading language in the app. If we had known this , we would not have spent hours building product specific popups for email collection. We are moving back to the klaviyo popup.
Hi Zipora, I’m Sara from OptiMonk Support. I am sorry that you had a negative experience with this feature. After you left your feedback, we reached out to you via email to investigate this issue for you. Our team tested the Klaviyo list and segmentation feature, and it works properly on our end, and in the tests in your account. This rule allows you to segment your audience based on their previous subscriptions to your Klaviyo lists, using the Klaviyo cookies. Please note that this only works if your client didn’t delete their cookies and is visiting your site from the same browser. For further investigation, our technicians would need access to your Klaviyo account, but based on the investigation, this feature works accordingly. I’m ready to assist you with anything you need. We’d be pleased if you’d give us a second chance! I’m looking forward to your response. Sara
June 7, 2023
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!