OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
443
chart
#145
All reviews
Review RSS Feed
May 31, 2023
I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.
Hi, Thank you very much for your positive review! I am glad that I could help 🙂 If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind Regards, Ati from OptiMonk
May 27, 2023
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Hi there, Thank you for taking the time to leave feedback, and thank you for your kind words! I am happy to hear that my assistance was helpful. We're working hard to make all of our users satisfied with our app and our services as well. Wishing you all the best, Sara from OptiMonk
May 19, 2023
You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.
Hi there, I just wanted to thank you for your very kind review, your kind words mean a lot to our small team. I wish you all the best with your campaigns and do get back in touch if you need help with anything else! Sara from the OptiMonk Support Team
May 18, 2023
The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.
Hi there, I am happy to hear about your positive experience with our Support team. It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Sara from the OptiMonk Support team
May 16, 2023
Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio. A special shoutout to Ati for being so helpful!
Hi there, Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂 Please feel free to get back to me if you have any questions remaining! Kind Regards, Ati from OptiMonk
May 11, 2023
Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!
Hey there, Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind regards, Emil from OptiMonk
May 11, 2023
So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement
Hello there, I am glad to hear about your positive experience with our service. Thank you for your kind words! If you need any assistance, please do not hesitate to get back to us. We are happy to help! Best Regards, Ati from OptiMonk
May 10, 2023
Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.
Hi there, We really appreciate your kind words! We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
May 9, 2023
So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!
Hey there, Thank you so much for your positive review, it really does mean a lot to the OptiMonk team :) I wish you a lot of success with your business and feel free to reach out to us anytime if you need any additional help with your campaigns or just have a general question about OptiMonk! Kind Regards Chris
May 3, 2023
Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.
Hey there, Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you. The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you. If you have any more questions or require further assistance, feel free to ask. Kind regards, Emil from OptiMonk
May 3, 2023
Application facile d'utilisation, des conseils à l'écoute et efficace ! Je recommande vivement pour simplifier votre boutique.
Hi there, Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you. Sara from the OptiMonk Support Team ---- Bonjour à tous, Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk ! Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous. Sara de l'équipe d'assistance OptiMonk
April 28, 2023
Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.
Hi there, Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂 Kind Regards, Ati from OptiMonk
April 26, 2023
Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.
Hey there, Thank you so much for taking the time to leave us a review. We are delighted to hear that enjoy using the platform and have had a chance to explore its customization possibilities. As always, we remain at your disposal if you need any help. Happy exploring with Optimonk! Kind regards, Emil from OptiMonk
April 24, 2023
the application has a lot of nice configurations which serves many campaign types... the team are supportive and helpful... thanks to Chris, saved me a lot of experimenting time :)
Hey there, It's Chris here, I just wanted to take the time to thank you for your lovely review :) It was a pleasure explaining the app and getting everything set up for you! I wish you all the best with your OptiMonk campaigns and as always do reach out to us again if you have any other questions or need help with anything else Kind Regards Chris
April 4, 2023
I am using Optimonk for 1 pop-up on my website and paying $99/month for it. Last month Optimonk deleted my one and only pop-up out of the blue due to an error on their side. This resulted in a significant headache and loss of sales for my business (the pop-up is functionally very important to our user journey). Use at your own risk. Even though Optimonk's error led to a significant loss of sales for my business they wouldn't even comp my next month of Optimonk app charges. Poor.
Hi there, Thank you for taking the time to share your feedback with us. I want to apologize again for this issue that happened with your campaign. The issue was addressed in a few days and your campaign was restored. Our team will work on ensuring that a similar error won’t occur in the future. I’m deeply sorry for all inconvenience that this caused. I also reached out to you in a separate email in more detail. I’m looking forward to your reply. Sara
April 4, 2023
Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!
Hey there, Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience. It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings. Please don't hesitate to contact us if you need any further assistance or have any feedback to share. Best regards, Emil from OptiMonk
March 24, 2023
THE BEST APP WITH THE BEST SUPPORT ! best way to draw attention from customers to specific products . Works like a charm. and the customer support is the best in line. TOTALLY SATISFIED !
Hey there! Thank you very much for submitting your feedback. We are grateful for your support and are happy to hear that your expectations have been met. Happy exploring with OptiMonk! Reach out to us, should you need any help. Kind regards, Stephan from OptiMonk
March 23, 2023
So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!
Dear Maria, Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future. Zsofi from OptiMonk
March 15, 2023
Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.
Hey there, Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations. We take great pride in providing excellent service to our customers, and your feedback means a lot to us. If you require help or have any questions, just give us a shout. Kind regards, Emil from OptiMonk
March 13, 2023
As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.
Hey there, It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help Kind Regards Chris OptiMonk Support