OptiMonk: AI Popup Builder
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I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc) That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot. If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!
Hey there, Thank you for your positive feedback regarding our service. It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features. It is also possible to target based on the query parameter. If you need any help in the future, don't hesitate to contact us! <3 Sara from OptiMonk
Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help
Hey there, Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Kind regards, Emil from OptiMonk
I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!
Hi there, Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk! Kind regards, Ati from OptiMonk
Instant help with installing the campaign on our website. We were able to resolve it quickly and painlessly.
Hey there, Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that we were able to provide you with instant help in installing the campaign on your website. We're delighted that we were able to meet your expectations and make the experience seamless for you. If you need further help, please give us a shout and we will be there for you. Kind regards, Emil from OptiMonk
Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!
I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.
Hi, Thank you very much for your positive review! I am glad that I could help 🙂 If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind Regards, Ati from OptiMonk
Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.
Hi there, Thank you for taking the time to leave feedback, and thank you for your kind words! I am happy to hear that my assistance was helpful. We're working hard to make all of our users satisfied with our app and our services as well. Wishing you all the best, Sara from OptiMonk
You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.
Hi there, I just wanted to thank you for your very kind review, your kind words mean a lot to our small team. I wish you all the best with your campaigns and do get back in touch if you need help with anything else! Sara from the OptiMonk Support Team
The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.
Hi there, I am happy to hear about your positive experience with our Support team. It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Sara from the OptiMonk Support team
Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!
Hey there, Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Kind regards, Emil from OptiMonk
So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement
Hello there, I am glad to hear about your positive experience with our service. Thank you for your kind words! If you need any assistance, please do not hesitate to get back to us. We are happy to help! Best Regards, Ati from OptiMonk
Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.
Hi there, We really appreciate your kind words! We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!
Hey there, Thank you so much for your positive review, it really does mean a lot to the OptiMonk team :) I wish you a lot of success with your business and feel free to reach out to us anytime if you need any additional help with your campaigns or just have a general question about OptiMonk! Kind Regards Chris
Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.
Hey there, Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you. The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you. If you have any more questions or require further assistance, feel free to ask. Kind regards, Emil from OptiMonk
Application facile d'utilisation, des conseils à l'écoute et efficace ! Je recommande vivement pour simplifier votre boutique.
Hi there, Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you. Sara from the OptiMonk Support Team ---- Bonjour à tous, Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk ! Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous. Sara de l'équipe d'assistance OptiMonk
Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!
Hey there, Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved. If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue! Kind regards, Emil from OptiMonk
Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.
Hi there, Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂 Kind Regards, Ati from OptiMonk
Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.
Hey there, Thank you so much for taking the time to leave us a review. We are delighted to hear that enjoy using the platform and have had a chance to explore its customization possibilities. As always, we remain at your disposal if you need any help. Happy exploring with Optimonk! Kind regards, Emil from OptiMonk
the application has a lot of nice configurations which serves many campaign types... the team are supportive and helpful... thanks to Chris, saved me a lot of experimenting time :)
Hey there, It's Chris here, I just wanted to take the time to thank you for your lovely review :) It was a pleasure explaining the app and getting everything set up for you! I wish you all the best with your OptiMonk campaigns and as always do reach out to us again if you have any other questions or need help with anything else Kind Regards Chris
OptiMonk is great! I have always toggled between Postscript, Privy and Klaviyo, but the level of customization and help with OptiMonk is second to none! I definitely recommend using it, especially for an new business. Emil was a great help when I first started setting up my first pop-up. Thank you!
Hey there, Thank you for taking the time to share your positive experience with OptiMonk. We are thrilled to hear that you found our platform to be customizable and easy to use, and that our support team was able to assist you in setting up your pop-up. We appreciate your recommendation to new businesses and are confident that OptiMonk can help many others like you to achieve their goals. Best regards, Emil from OptiMonk
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