OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
443
chart
#158
All reviews
Review RSS Feed
March 7, 2023
great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store
Hey there, Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us! Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you. Kind regards, Emil from OptiMonk
March 6, 2023
Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)
Salut, Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :) Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk Bien à vous Chris ------------------- Hi, I would like to thank you for your kind review, it was a pleasure assisting you with your account :) Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns Kind Regards Chris
March 2, 2023
Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen
Hallo daar, Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏 Met vriendelijke groeten, Sarah & Emil van Ondersteuning ----------------------------------------------------------- Hey There, Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏 Kind Regards, Sarah & Emil from Support
March 1, 2023
Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.
Hey there, Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you. Please don't hesitate to reach out if there's anything else we can do for you. Kind regards, Emil from OptiMonk
March 1, 2023
We are been testing Optimonk for over a month now and so far it is very promising! Applause to the wonderful Customer Support team (special thanks to Sara!) and their technical team who are always there to solve any issues with the tool instantly and completely. Thank you! ♡
Hi there, Thank you so much for taking the time to share your kind words with us and letting us know about your experience with our app and support so far! It is absolutely a pleasure helping you! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Sara from the OptiMonk Support Team
Feb. 15, 2023
Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.
Hey there, Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :) I wish you an awesome weekend and all the best with your OptiMonk campaigns. Do get back to us if you need help with anything else Kind Regards Chris OptiMonk Support
Feb. 10, 2023
I have had to ask for help several times and each time I was answered quickly and was able to get back to work asap! Having such great customer service to go along with a great product is amazing. I highly recommend optimonk.
Hi there, Thank you for taking the time for leaving your feedback about our work and app. We're working hard to make all of our users satisfied with the product and our services as well. If you need any further assistance in the future, we are here to help.:) Zsofi from the OptiMonk Support team
Feb. 1, 2023
To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!
Heyy there, Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business! Let us know if you have any questions and we would be delighted to assist you again. Sara
Jan. 23, 2023
Very kind team supporting if any questions during startup. I think it is a very powerful tool to optimize conversion rate. Will use it and hopefully reasons to upgrade soon :)
Hey There, Thank you so much for your kind words, we are delighted that you find our tool powerful, and I am very happy to have been able to help! I and my team will be here to assist in the future as well! :) We hope to have you with us for a long time and happy work together! Kind Regards, Sarah OptiMonk Support
Jan. 19, 2023
Support was very helpful kind and understanding caant recommend this app enough a very big thank you to Emil enough for taking e me through step by stap.
Hey there, Thank you very much for leaving us a review. It has been a pleasure assisting you throughout the app calibration session. We strive to provide the best quality and are delighted to hear that you are satisfied with the app. If you ever need help, give us a shout and we'll be there for you. KInd regards, Emil from OptiMonk
Jan. 18, 2023
Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful! We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)
Hi there, I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team! We are also happy to hear that you found our app easy to use and pleasant. Thank you again, and please get back to us if you need any further assistance! Sara from the OptiMonk Support Team
Jan. 10, 2023
I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.
Hey There, Thank you so much for the kind words, me and my team really appreciate your opinion🙏 I'm glad I could help fix the issue. Customer satisfaction holds the highest value for us, we hope to keep improving😊 Thank you again, have a lovely day! Sarah
Dec. 30, 2022
Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask
Hey there, Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well. Feel free to reach out to us if you need any assistance in the future. Best, Sara from OptiMonk Support
Dec. 20, 2022
it lots of flexibility and gives many many template options to chose from I like it a lot ill be looking more into it
Hi there, Thank you so much for your kind words, I'm really happy to hear about your positive experience with our app, and hope you’ll stay with us in the long run! Sara from OptiMonk Support
Dec. 19, 2022
Just started using it but I'm very happy with it so far! I tried a few other apps to compare but I think I'm sticking with this one. Its very easy to use and set up campaigns. The customer service chat works great- Sarah helped me- and they send a response to your email if they are not available at the time you send a message.
Hey There, Thank you so much for the kind and insightful feedback! It means a lot to me and our team! We are delighted to hear you find our tool easy to use. I was very happy to help you and I'll be looking forward to keep working together :) We hope to keep improving and maintaining customer satisfaction :) Wishing you happy Holidays and a successful New Year, Sarah
Dec. 19, 2022
So far so good! I would recommend OptiMonk over some of the other competitor products I've taken a look at so far for a couple reasons: 1). OptiMonk's designs and templates are FAR SUPERIOR from a design perspective, and 2). OptiMonk's campaign use case templates are the bee's knees. I'm so, so happy I decided on OptiMonk as my app of choice, and unless something goes disastrously awry from here, they have my 5 stars! :)
Hey Jeff, Our team is delighted by your review, and we are glad that you noticed the effort that went into designing our templates. We will be working really hard to provide top-notch service for your business. Thank you for sharing your opinion and we wish you the best of luck with your business. Stephan
Dec. 16, 2022
So flexible and easy to use. And when I got stuck, chat support helped in 5 mins. Really great product and service!
Hi there, Thank you for leaving a review. At OptiMonk, we continuously strive to serve you better. We are glad that we have managed to meet your needs and help you run your campaign. Looking forward to serving you in the future! Best Wishes Emil - OptiMonk
Nov. 24, 2022
Great customer service, product and results from using Optimonk. It has converted a significant volume of sales by capturing more leads
Thank you for your kind words! I am so glad you found our app beneficial and let me honestly say that I am very happy to hear about your success. I wish you further good luck with your store and please let us know if we may help you further with anything else:)
Nov. 24, 2022
amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!
Hi there, It is amazing to hear about your kind words about our app and support. I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you. Sara :)
Nov. 23, 2022
This app is incredibly easy to use and has so many great ideas I never would've thought of on my own!
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.