OptiMonk: AI Popup Builder
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So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!
Dear Maria, Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future. Zsofi from OptiMonk
Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.
Hey there, Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations. We take great pride in providing excellent service to our customers, and your feedback means a lot to us. If you require help or have any questions, just give us a shout. Kind regards, Emil from OptiMonk
As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.
Hey there, It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help Kind Regards Chris OptiMonk Support
great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store
Hey there, Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us! Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you. Kind regards, Emil from OptiMonk
Support réactif et compétent. Chris m'a aidé à régler quelques problèmes d'associations avec mon domaine et a parfaitement su m'aiguiller pour tirer un maximum de profit pour ma campagne :)
Salut, Je tiens à vous remercier pour votre aimable avis, ce fut un plaisir de vous aider avec votre compte :) Contactez-nous si vous avez besoin d'aide pour quoi que ce soit d'autre et je vous souhaite le meilleur pour vos campagnes OptiMonk Bien à vous Chris ------------------- Hi, I would like to thank you for your kind review, it was a pleasure assisting you with your account :) Do get in touch with us if you need help with anything else and I wish you all the best with your OptiMonk campaigns Kind Regards Chris
Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen
Hallo daar, Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏 Met vriendelijke groeten, Sarah & Emil van Ondersteuning ----------------------------------------------------------- Hey There, Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏 Kind Regards, Sarah & Emil from Support
Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.
Hey there, Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you. Please don't hesitate to reach out if there's anything else we can do for you. Kind regards, Emil from OptiMonk
We are been testing Optimonk for over a month now and so far it is very promising! Applause to the wonderful Customer Support team (special thanks to Sara!) and their technical team who are always there to solve any issues with the tool instantly and completely. Thank you! ♡
Hi there, Thank you so much for taking the time to share your kind words with us and letting us know about your experience with our app and support so far! It is absolutely a pleasure helping you! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Sara from the OptiMonk Support Team
Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.
Hey there, Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :) I wish you an awesome weekend and all the best with your OptiMonk campaigns. Do get back to us if you need help with anything else Kind Regards Chris OptiMonk Support
I have had to ask for help several times and each time I was answered quickly and was able to get back to work asap! Having such great customer service to go along with a great product is amazing. I highly recommend optimonk.
Hi there, Thank you for taking the time for leaving your feedback about our work and app. We're working hard to make all of our users satisfied with the product and our services as well. If you need any further assistance in the future, we are here to help.:) Zsofi from the OptiMonk Support team
To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!
Heyy there, Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business! Let us know if you have any questions and we would be delighted to assist you again. Sara
Very kind team supporting if any questions during startup. I think it is a very powerful tool to optimize conversion rate. Will use it and hopefully reasons to upgrade soon :)
Hey There, Thank you so much for your kind words, we are delighted that you find our tool powerful, and I am very happy to have been able to help! I and my team will be here to assist in the future as well! :) We hope to have you with us for a long time and happy work together! Kind Regards, Sarah OptiMonk Support
Support was very helpful kind and understanding caant recommend this app enough a very big thank you to Emil enough for taking e me through step by stap.
Hey there, Thank you very much for leaving us a review. It has been a pleasure assisting you throughout the app calibration session. We strive to provide the best quality and are delighted to hear that you are satisfied with the app. If you ever need help, give us a shout and we'll be there for you. KInd regards, Emil from OptiMonk
Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful! We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)
Hi there, I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team! We are also happy to hear that you found our app easy to use and pleasant. Thank you again, and please get back to us if you need any further assistance! Sara from the OptiMonk Support Team
I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.
Hey There, Thank you so much for the kind words, me and my team really appreciate your opinion🙏 I'm glad I could help fix the issue. Customer satisfaction holds the highest value for us, we hope to keep improving😊 Thank you again, have a lovely day! Sarah
Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask
Hey there, Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well. Feel free to reach out to us if you need any assistance in the future. Best, Sara from OptiMonk Support
Optimonk is a no-brainer when it comes to on-site remarketing for converting visitors to audience. Nothing out there competes with it.
Hi there, Thank you so much for taking the time to leave feedback about our app. It is amazing to hear about your positive experiences with OptiMonk. If you need assistance in the future, don't worry, we'll be there for you. Sara from OptiMonk Support
it lots of flexibility and gives many many template options to chose from I like it a lot ill be looking more into it
Hi there, Thank you so much for your kind words, I'm really happy to hear about your positive experience with our app, and hope you’ll stay with us in the long run! Sara from OptiMonk Support
Just started using it but I'm very happy with it so far! I tried a few other apps to compare but I think I'm sticking with this one. Its very easy to use and set up campaigns. The customer service chat works great- Sarah helped me- and they send a response to your email if they are not available at the time you send a message.
Hey There, Thank you so much for the kind and insightful feedback! It means a lot to me and our team! We are delighted to hear you find our tool easy to use. I was very happy to help you and I'll be looking forward to keep working together :) We hope to keep improving and maintaining customer satisfaction :) Wishing you happy Holidays and a successful New Year, Sarah
So far so good! I would recommend OptiMonk over some of the other competitor products I've taken a look at so far for a couple reasons: 1). OptiMonk's designs and templates are FAR SUPERIOR from a design perspective, and 2). OptiMonk's campaign use case templates are the bee's knees. I'm so, so happy I decided on OptiMonk as my app of choice, and unless something goes disastrously awry from here, they have my 5 stars! :)
Hey Jeff, Our team is delighted by your review, and we are glad that you noticed the effort that went into designing our templates. We will be working really hard to provide top-notch service for your business. Thank you for sharing your opinion and we wish you the best of luck with your business. Stephan
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