OptiMonk: AI Popup Builder
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Still exploring this app but content is easy to customise and they removed the app branding for us while we test it out in our store which is an added bonus. Really appreciate it!
Hi There, I'm really happy to see that you're satisfied with OptiMonk, and I wish you the best of luck with our app in the long run as well. Have a great day, Anna from OptiMonk
First days using the app and so far it has met my expectations! Great chat support! Anna has helped me throughout the set up! =)
Hi Oriana, I'm so glad that you mentioned my name in your review, thank you so much! I was delighted to e-meet you and I hope to speak again in the future. I wish you a lot of success with the app <3 Anna
I've been using this app for popups etc for quite a while now. I find designing the pop ups easy using their templates, would recommend.
Hi Gary, Thank you for your kind words, I'm glad that you're happy with the app so far! :) I wish you all the best with your business, Anna from OptiMonk
Nice pop up app with a wide variety of templates and options. The support team is very quick and great help.
Hi Thomas, I was very happy to assist you today, please let us know if any questions come up later on. We'll be happy to help! :) Anna from OptiMonk
A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!
Hi Danijela, Thank you for your kind review in the name of the entire Support Team. I wish you the best of luck with our app in the long run as well. Have a great day, Anna from OptiMonk
This app was easy to setup and the support team is very helpful. I haven't used any of the advanced features yet, but I have collected leads with my initial basic setup.
Hey Brian, It's Anna from OptiMonk Support :) I just wanted to thank you for submitting a review about our team, it really means a lot! I wish you all the best with your business, Anna
Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff
Hi Jennifer, Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account. Let us know if you need any assistance in the future. :-) Anna from OptiMonk
The app is easy to use and customise. I was able to choose specific pages to show pop-ups which was really handy for reaching a targeted audience. When pop-ups were not appearing, the support team investigated and sorted the problem quickly.
Hi Daniel, 👋 I'm Sara from OptiMonk Support, thank you for your kind words. 😊 I am glad that we could work everything out together. Have a great day, and please feel free to get back to me if you have any questions remaining! ☀️ Sara from OptiMonk
I used this app for getting mainly pop-ups and sales banners, it works very well. What is really remarkable is chat support. They solved my issue every time with very short-time requests. I recommend this App. What could be improved is the design editor. By that, I mean the content block should be easier to customize and drag on the position. This doesn't mean that current is bad, at all. It is a small improvement tip.
Hi There, Wow, what an amazing review!! Thank you so much in the name of the team! We work hard every day to provide the best customer support and we're so happy that you're satisfied with us! :) Thank you very much for the tip as well, I'll make sure to pass this through to our Product Team. Also, if you'd like to join us for a UX interview to help us with more detailed feedback, kindly reach out via chat and I'll connect you with our UX Researchers. Thank you so much once again, Anna from OptiMonk
I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance
Hi Francesca, I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!! Please feel free to reach out anytime you have questions. :-) Anna from OptiMonk
I've used this app to attract new customers with a first purchase discount as well as collect email. Setup and integration with Shopify is easy to use. Customer support was responsive and helpful providing proactive optimizations.
I tried over and over again to get this to work. First the Documentation had the wrong Shopify Tags variable, and found out that it broke. Ok, I'm fine with that and I gave it one more chance, because I could then use the Klaviyo Segment instead of Shopify tags, so I re-installed. Well after that, the Preview mode stopped working and the Close Button editing stopped working. Wayyy too many bugs and glitches. I wish it worked for me, but I would stay clear of this one. Way too many bugs and I only had it installed 2-3 days.
Hi There, I'm Anna from OptiMonk Support. I know that we already talked via email, but I'd like to express here as well that I'm terribly sorry for what happened. We know how important it is to be able to target onsite messages based on Shopify Customer Tags and I'm really sorry that there is an error with this function. I can assure you that it's on our roadmap to release a complete revamp of the Shopify Customer Tag targeting and make it available for all OptiMonk users. Regarding Klaviyo, our Klaviyo Segment feature is a really fresh release, and so far we haven't encountered any problems with it. If you'd like to give us another chance in the future, I'd be more than happy to guide you through the functionality and help you with any questions or issues that may occur. :) Please feel free to contact our team if we can be of further assistance, and once again, I'd like to apologize. I know that this hasn't been an ideal start with our app, and we'd really make it up to you. Until then, I wish you all the best. Anna
Zsofi's support has been unreal. We wanted to launch a really complicated AB testing solution with two totally different forms. Not only was that possible via the cookie splitting beta but I also wanted som technical custom JavaScript work to send a date stamp into our CRM so we could report on lifetime value based on pop source without it being overwritten if the user happened to see multiple pops in our testing roadmap. The support team gave me custom code along with screenshots of exactly how to build the hidden field all within less than a couple of hours. Easily the best tool to grow your email lists with such a huge template library with best practices. If the app can't do it you can bet their support will make a solution. Thanks guys, so excited to have you as a partner.
Wow Kieran, what a wonderful review!! Your kind words are really heart-warming! ❤️ We're so glad you found us and we truly appreciate your detailed feedback about our app and the support team. 🙏 It was absolutely a pleasure helping you and we wish you a lot of joy and success using OptiMonk! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Zsofi & the Support Team
Very easy to set up and has great options for customizing the design for pop-ups! Would highly recommend using this app!
Hi Sophia! Thanks for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk
Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended
Hi Bastian, I was really happy to chat with you today, thank you so much for your compliments <3 Please feel free to get back to me anytime and I wish you a wonderful weekend :) Anna from OptiMonk
Easy to use app and fantastic support by the team. Anna helped us with a query in less than 2 minutes of submitting it, which is really impressive. Thanks!
Hi Laurence, Thank you for your kind words, and especially for mentioning my name in your review. I'm really grateful and I'm glad that I could help you out ;) I wish you a lot of success with our app and with the Klaviyo integration! Have a great day, Anna
Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****
Hey Martin, Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3 Anna & Zsófi from OptiMonk Support
Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.
Hi There, I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review! Please feel free to reach out to our team anytime. Anna from OptiMonk
Great functionality, and great support! We're just getting started but will certainly use it regularly in the future.
Hi Anais, I'm Anna from OptiMonk Support. I was delighted to talk to you today, thank you so much for your positive review. It means a lot to the whole team!! Have a nice day and good luck with the campaign setup. :) Anna
This is the best pop up app out there. I’ve tried several and this one is the easiest to design and look very professional. Their customer service is second to none as they will actually call you back on the phone and provide any help needed. Chatting with them is also super helpful. Love this app and we will be using it for a long time to come!! Thanks
Hi 👋 Thank you so much for this beautiful review, it means a lot to us 🙏 It was a pleasure chatting with you, please feel free to reach out to us if you need help with the campaign setup! Kind regards, Réka
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