All reviews

Rating Breakdown

  • 5
    93% (412 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (439)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2022

This app was easy to setup and the support team is very helpful. I haven't used any of the advanced features yet, but I have collected leads with my initial basic setup.

Store

Hwalgi

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Brian, It's Anna from OptiMonk Support :) I just wanted to thank you for submitting a review about our team, it really means a lot! I wish you all the best with your business, Anna

5 / 5 Share

Oct. 15, 2022

Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jennifer, Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account. Let us know if you need any assistance in the future. :-) Anna from OptiMonk

5 / 5 Share

Oct. 13, 2022

The app is easy to use and customise. I was able to choose specific pages to show pop-ups which was really handy for reaching a targeted audience. When pop-ups were not appearing, the support team investigated and sorted the problem quickly.

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Daniel, 👋 I'm Sara from OptiMonk Support, thank you for your kind words. 😊 I am glad that we could work everything out together. Have a great day, and please feel free to get back to me if you have any questions remaining! ☀️ Sara from OptiMonk

5 / 5 Share

Oct. 12, 2022

gute App, sehr guter Support. Klare Empfehlung von meiner Seite. Es ist sehr einfach Pop Ups zu erstellen.

Using app

About 2 years

Total reviews

10

Average rating

4.2

Developer Reply

Hallo Florian, vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind. Wir wünschen Ihnen viel Erfolg mit OptiMonk! :-) Anna

5 / 5 Share

Oct. 12, 2022

I used this app for getting mainly pop-ups and sales banners, it works very well. What is really remarkable is chat support. They solved my issue every time with very short-time requests. I recommend this App. What could be improved is the design editor. By that, I mean the content block should be easier to customize and drag on the position. This doesn't mean that current is bad, at all. It is a small improvement tip.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, Wow, what an amazing review!! Thank you so much in the name of the team! We work hard every day to provide the best customer support and we're so happy that you're satisfied with us! :) Thank you very much for the tip as well, I'll make sure to pass this through to our Product Team. Also, if you'd like to join us for a UX interview to help us with more detailed feedback, kindly reach out via chat and I'll connect you with our UX Researchers. Thank you so much once again, Anna from OptiMonk

5 / 5 Share

Oct. 12, 2022

I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Francesca, I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!! Please feel free to reach out anytime you have questions. :-) Anna from OptiMonk

4 / 5 Share

Oct. 7, 2022

I've used this app to attract new customers with a first purchase discount as well as collect email. Setup and integration with Shopify is easy to use. Customer support was responsive and helpful providing proactive optimizations.

Store

Body206

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 6, 2022

The install was pretty easy to follow, and anytime I had an issue, the customer service was outstanding both on email and the live chat - super helpful, super fast.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

5 / 5 Share

Oct. 5, 2022

Zsofi's support has been unreal. We wanted to launch a really complicated AB testing solution with two totally different forms. Not only was that possible via the cookie splitting beta but I also wanted som technical custom JavaScript work to send a date stamp into our CRM so we could report on lifetime value based on pop source without it being overwritten if the user happened to see multiple pops in our testing roadmap. The support team gave me custom code along with screenshots of exactly how to build the hidden field all within less than a couple of hours. Easily the best tool to grow your email lists with such a huge template library with best practices. If the app can't do it you can bet their support will make a solution. Thanks guys, so excited to have you as a partner.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Wow Kieran, what a wonderful review!! Your kind words are really heart-warming! ❤️ We're so glad you found us and we truly appreciate your detailed feedback about our app and the support team. 🙏 It was absolutely a pleasure helping you and we wish you a lot of joy and success using OptiMonk! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Zsofi & the Support Team

5 / 5 Share

Oct. 4, 2022

Very easy to set up and has great options for customizing the design for pop-ups! Would highly recommend using this app!

Store

Sapari

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sophia! Thanks for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk

5 / 5 Share

Sept. 30, 2022

Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Bastian, I was really happy to chat with you today, thank you so much for your compliments <3 Please feel free to get back to me anytime and I wish you a wonderful weekend :) Anna from OptiMonk

5 / 5 Share

Sept. 28, 2022

Easy to use app and fantastic support by the team. Anna helped us with a query in less than 2 minutes of submitting it, which is really impressive. Thanks!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Laurence, Thank you for your kind words, and especially for mentioning my name in your review. I'm really grateful and I'm glad that I could help you out ;) I wish you a lot of success with our app and with the Klaviyo integration! Have a great day, Anna

5 / 5 Share

Sept. 27, 2022

Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****

Using app

About 13 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey Martin, Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3 Anna & Zsófi from OptiMonk Support

5 / 5 Share

Sept. 26, 2022

Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review! Please feel free to reach out to our team anytime. Anna from OptiMonk

5 / 5 Share

Sept. 21, 2022

Great functionality, and great support! We're just getting started but will certainly use it regularly in the future.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Anais, I'm Anna from OptiMonk Support. I was delighted to talk to you today, thank you so much for your positive review. It means a lot to the whole team!! Have a nice day and good luck with the campaign setup. :) Anna

5 / 5 Share

Sept. 20, 2022

This is the best pop up app out there. I’ve tried several and this one is the easiest to design and look very professional. Their customer service is second to none as they will actually call you back on the phone and provide any help needed. Chatting with them is also super helpful. Love this app and we will be using it for a long time to come!! Thanks

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi 👋 Thank you so much for this beautiful review, it means a lot to us 🙏 It was a pleasure chatting with you, please feel free to reach out to us if you need help with the campaign setup! Kind regards, Réka

5 / 5 Share

Sept. 20, 2022

La miglior App per quanto riguarda il pop-up, personalizzabili al 101%, qualsiasi tipologia di elemento, countdown, collegamenti prodotti, richiamo tramite css selector, id, link ecc. Qualsiasi regola di frequenza e apparizione per l'apertura del popup. ASSISTENZA 10, in particolare Sàra mi ha risolto un problema davvero difficile, per cui ha dedicato 1 ora del suo tempo. Direi da scegliere al volo!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to hear about your positive experience with OptiMonk It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) Sara

5 / 5 Share

Sept. 19, 2022

OptiMonk has helped us add over $120K in Klaviyo and Postscript sales over the past 90 days, and has skyrocketed our email and SMS opt-in rates. Great tool for any brands wanting to boost their revenue and profits on autopilot.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We are very happy that you decided to give OptiMonk a chance, and we are even happier about your success. We truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk! Sara

5 / 5 Share

Sept. 14, 2022

Amazing customer support, available at all times and very understanding and cooperative. Recommend 10/10!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Antonio, We were very happy to assist you, please feel free to reach out anytime in the future. We wish you the best of luck with your popups! :) Anna & Sara from the OptiMonk Support Team

5 / 5 Share

Sept. 14, 2022

I love the aesthetic of this app and the options and customer service is amazing and super helpful. I've already made sales from my pop ups and i'm excited to see how things grow!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey, Thank you so much for your amazing feedback! We are delighted to hear that you found our app beneficial. I wish you a lot of success with your campaigns and please reach out to us if you need any assistance! Best, Sara