OptiMonk: Popup, CRO, A/B Test
OptiMonk: Popups you'll love
Rating
4.8
feedback
443
chart
#158
All reviews
Review RSS Feed
Sept. 13, 2022
I was helped by Chris who was an absolute STAR! honestly he was with me for over 2+ hours until my pop up was fully installed. What a patient young man! This guy needs a raise! amazing service honestly
Hey there, It's Chris here, I just wanted to thank you so much for your very kind review, it was an absolute pleasure helping you with your campaign :) I wish you the very best with your campaign and do get back to us if you need help with anything else Kind Regards Chris
Sept. 12, 2022
Straightforward to use and easy to set-up, we use this app with considerable success for exit-intent pop-ups. Conversion rates are good. Definitely recommended.
Hi Phil! Thank you so much for the review 😍 We are so happy to hear about your positive experience with OptiMonk. We wish you a lot of success with your business and please feel free to reach out to us if you need assistance in the future. Have a lovely day ahead ☀️ Zsofi from OptiMonk
Sept. 11, 2022
The app creates a beautiful pop up. The template is easy to use and good choices. I wanted to collect emails but couldn't get Shopify email to send out an automated email/lead magnet in response to gathered emails so switched to collecting emails with the promise of a giveaway instead. The support from Optimonk was FABULOUS while I was grappling with this.
Hi Melanie! We are happy to hear that you like our templates and that you find our support helpful :) It truly means a lot to our small, hardworking team. Have a lovely day ahead ☀️ Zsofi
Sept. 6, 2022
Great app and great customer support. I can recommend the app wholeheartedly if you need an easy to use pop-up on your webshop.
Hi there, I am so happy that you found our support helpful, and that you find our app beneficial. I wish you a lot of success with your business and please let us know if we can assist you with anything else. Best, Sara from OptiMonk
Aug. 30, 2022
Very helpful and responsive team. Used this app to make a pop up on our website and it performed well. I only wish the free plan could be extended.
Hi there, I am so happy that you found our support helpful. It is also amazing to hear that you enjoy using our app! Please let us know if we can assist you with anything else. Have a lovely day ahead, Sara from OptiMonk
Aug. 30, 2022
Easy to use and exactly what I was looking for! I was able to walk through he steps by myself and understand what I was doing with ease
Hi There, I'm really happy that you like the app! Good luck with your campaigns and please feel free to contact us via chat if you need assistance in the future. Anna from OptiMonk
Aug. 30, 2022
I contacted Support to clarify how the triggers work and it was the best customer support i've ever received. I actioned the changes easily and I have seen instant results and orders from customers. Highly recommend.
Hi There, I'm so happy that you were satisfied with our consultation! <3 Once again, thank you for your review and I wish you a lot of success with OptiMonk: many new leads and more and more sales. :) Have a great day, Anna
Aug. 29, 2022
Great app and great support. Also happy with the results so far. I've integrated this with Klaviyo so far and it works like a charm.
Hi there, I am delighted to hear that you like our app. It was a pleasure assisting you! 😊 I wish you a lot of success with your campaigns and your business ❤️ Please let us know if you have any questions as we are happy to assist you 😊 Have a lovely day ☀️ Sara from OptiMonk
Aug. 29, 2022
Used this app to pop up discounts, very easy to use, set up, schedule time .. excellent customer service
Hey Alessandro, I'm really glad that you were happy with our Customer Support Team and that you find our app helpful to your business! <3 Have a great day and I wish you a lot of success with OptiMonk! Anna from the Support Team
Aug. 27, 2022
The app is very well laid out and very user-friendly. Our team is very happy with the app and customer service has been great to work with.
Hi David, Once again, thank you very much for taking the time to review our app. We're very happy that you're satisfied with OptiMonk! If you'd like to join us for a UX Research interview to help OptiMonk improve, kindly let us know via chat or via email and I'll gladly connect you with our Researchers. :) I wish you an amazing week ahead, Anna from OptiMonk <3
Aug. 24, 2022
Optimonk is the best exit intent app on the market, period. I have been a customer for a good while and their customer support is awesome as well.
Hi There, Wow, thank you so much for your compliments!! 😍 We're so glad that OptiMonk is the right tool for you and we're very happy to have you!! If you need any help in the future, you know where to find us 😉 I wish you all the best, Anna
Aug. 22, 2022
Just started using this app but it is doing well for us so far! Hope this app will continue to get us more conversion!
Hi There, Thanks a lot for sharing your opinion, it means so much to our hard-working Support Team! <3 I wish you good luck with your business and I hope that OptiMonk will help you increase your conversions and sales! Have a nice day, Anna from OptiMonk
Aug. 19, 2022
So far I am very happy, though I'm still in my beginning month. I love the options, and the ability to customize all/most of the elements in the campaigns. When I had a question, Anna was right there on chat in mere moments, and was extremely helpful! I have no doubt that if I'm ever in need of help again, that they will be there to assist. When I'm ready to grow past the page views for the free plan, the paid plans/upgrades look very affordable. You also get emails to help you make the most of your setup. Recommend!
Hi Amy, Thanks for coming back after your nap to write this really kind review! Especially for mentioning my name, I honestly appreciate it! :) And yes, you're right: we'll be there for you if you need any assistance. <3 Have a nice day and good luck with the app, Anna
Aug. 19, 2022
Start testing the app and it seems amazing! The customer service is 5 stars and just waiting to see plenty of conversions :)
Hi There, You made me so happy with your kind words! I was very glad to assist you today :) Please feel free to reach out to our team anytime for help in the future, and I wish you many conversions and the best of luck with your business!! Anna
Aug. 17, 2022
Actually this app doesn't work at all. As in will NOT show up on my site, even after signing up and paying for this. I would HIGHLY recommend going somewhere else.
Hi Nicholas, I'm Anna from OptiMonk Support. I'm really sorry for the negative experience. Please note that you haven't been charged as you downgraded on the same day and I think I already found out which setting caused the popup not to appear multiple times. I sent a reply to your email and I'm ready to assist you with anything you may need. We'd be very happy if you'd give us a second chance! I'm looking forward to your response. Anna
Aug. 16, 2022
Great support from their team and easy setup. I checked the stats provided, and they are pretty relevant as well.
Hey Brice! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out again in the future if you have questions or need assistance. 🙏
Aug. 17, 2022
Easy to create a popup form, and if you have any questions about the app, the customer service will be very helpful. This is by far one of the best customer services I have encountered. It would be better if there were more embedded form templates.
Hi There, I'm Anna from OptiMonk. Thank you so much for your review once again, I appreciate your kind words and I was very happy to chat with you yesterday. :) Please note that we do offer embedded forms that can be 100% customized as per your needs. You can find them in the Template Library. If you connect your OptiMonk campaign with one of our direct integrations like Klaviyo or Shopify Email, we can even forward data automatically to the email marketing system, so you can set up a flow straight away and send out an email to your new subscribers easily. Please let me know if you need any help with the setup, I'd be happy to assist you. We would really do everything we can to be the right popup solution for you! ;) Anna
Aug. 12, 2022
User friendly so far, does exactly what I have asked and easily. Really like the branding from the get go and made using the app simple.
Hey there, I'm really glad to see that you had great first impressions of our app! Please feel free to reach out to the Support Team if you need any help later on. Thank you, Anna
Aug. 11, 2022
I'm still at the beginning with the app, but for now I feel good and it does everything as I imagined it would. Once I've tested it more I'll update my review, thanks to the developers
Thank you so much for the review 😍 We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
Aug. 10, 2022
Support is really good at Optimonk. Loving the integration with Klaviyo and detailed targeting. Popups are beautiful and easy to whip up. Pricing is okay and comparable to similar apps like JustUno. Overall a must-have for any site serious about engaging customers.
Hi Ryan, I'm glad to hear that you like our new campaign split test feature and I hope you'll receive valuable results. Thank you for being so kind and I wish you a lot of success with your business! :) Anna from OptiMonk