OptiMonk: AI Popup Builder
Build high-converting popups with an AI-native popup builder.
Rating
4.6
feedback
432
chart
#152
All reviews
Review RSS Feed
Aug. 1, 2022
I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )
Hey, It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign. I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :) I wish you all the best with your campaigns and a great week ahead Kind Regards Chris from the OptiMonk support team
July 29, 2022
Really good support. Mr Chris guided with each and every step in the campaign that i was trying to create.
Hey, Thank you so much for your kind review :) It was nice assisting you with your campaign query and I wish you all the best with your marketing plans & business adventures. Do get back to us if you have any other questions or need help with anything else. Have an awesome weekend ahead Kind Regards Chris
July 28, 2022
Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.
Hi Jason! I was really happy to help you out these past few days, and I'd like to thank you very much once again for your appreciation. It means a lot! I wish you a lot of success with our app and all the best for your business as well! Anna <3
July 27, 2022
Its a learning curve for me but I just love it so much! And the customer service is amazing! thank you!
Hi, I am so happy that you are loving the OptiMonk app, and I wish you all the best with your campaigns :) Do get back to us if you need help with anything or just have a question about the OptiMonk app and we will be more than happy to assist Kind Regards Chris
July 26, 2022
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Aug. 26, 2022
Chris is absolutely helpful! He explained everything so clearly! Thank you so much Chris, my experience was amazing! ****Update 8.26.22**** Anna is absolutely amazing as well. She went above and beyond to answer all of my questions and made sure I understood everything, she went as far as creating a video so that it would be easier for me to understand. So amazed for their customer service! Thank you!!!
Hiya Thank you so much for your kind words, it was an absolute pleasure assisting you with your campaign :) As always, if you have any other questions or need help with anything else just let us know and we will be more than happy to help Have a great week :) Kind Regards Chris
July 22, 2022
I so love this app, it is easy to use and the support is amazing. Chris went above and beyond in helping me with my questions and setup. I am really pleased.
Hey, it's Chris here from the OptiMonk support team :) Thank you so much for your generous review, and it was an absolute pleasure assisting you today, do get back to us if you have any other questions or need assistance with anything else :) Kind Regards Chris ps I love your website and all the best with your campaigns
July 21, 2022
I absolutely love this app. It integrates super easy into my shopify store. When i had a technical issue, the support team were super helpful and messaged me back within seconds which i highly appreciated and they helped trouble shoot me through the issue and i had the app back up and running in seconds.
Hi Jessica, Wow! Thank you for your kind words, I'm so glad that you were satisfied with my assistance today. I hope that our app will help you increase sales and collect new leads in the long run as well. Feel free to reach out anytime. Anna
July 19, 2022
This is an absolutely essential app. I wonder how i missed it so long. I wish i discovered it long ago. The app is very advanced and well thought through. Customer service is great as well.
Hi Janhar, Many thanks for your kind words, I really appreciate them! I'm glad you finally found our app and I wish you a lot of success with OptiMonk :) Anna from the Support Team
Dec. 16, 2022
Awesome app and awesome customer support. Very helpful and courteous. I recommend this app strongly. These guys answer all your questions very quickly and very knowledgeable. Check them out!!
Hi there, It's Chris here from the OptiMonk support team, I just wanted to take the time to thank you for your kind review and that it was an absolute pleasure helping you with your enquiry :) As always, if you have any other questions or need assistance with anything else just let us know Kind Regards Chris
July 15, 2022
So far, so good. Intuitive, inexpensive and good support (thanks Chris). Good templates to choose from and customization is relatively simple.
Hi, Thank you very much for your kind review, it was an absolute pleasure assisting you with your OptiMonk campaigns and I wish you all the very best 😄 Do get back to us if you need help with anything else or just have a question in general :) Kind Regards Chris from OptiMonk Support!
July 15, 2022
App estremamente utile,bella veloce e semplice da usare. L'assistenza clienti, in particolare Anna sono sempre disponibili e molto competenti
Hi Ornella, I was really happy to chat with you today, you're such a lovely person! :) I wish you a lot of success collecting feedback on your site and have an amazing weekend, too! Anna from OptiMonk
July 12, 2022
Customer service was quick and helpful. App is user friendly and easy to navigate. Highly recommend!
Hi Xio! We're glad that you found our assistance helpful, thanks a lot for taking the time to review our app. I hope that we'll help you increase your sales and gain new subscribers as well! Have a great day <3 Anna
July 12, 2022
These guys offer fantastic customer support and the product is great also. Highly recommend Optimonk
Hi Tim! Once again, I'd like to thank you so much for your review, you really made my day! :) And I am sure it means a lot to the whole OptiMonk team too. I wish you an amazing week ahead and all the best for your business as well :) Zsofi from OptiMonk
July 12, 2022
App is very intuitive and can easily setup the popups and triggers. I Had a small problem with the popup but soon after contacting the support, they remedied the issue and even helped me to fix up the design to fix it! Great Support
Hi Aiman, I'm so glad that you like the app and I was happy to chat with you today. :) I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business. Anna from OptiMonk
July 11, 2022
Great app and loads of options and popup templates to choose from. Customer service is very helpful
Hi Rita! Thanks for sharing your opinion! :) I'm really glad that you enjoy the perks of OptiMonk and that you are satisfied with the support. :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk
July 6, 2022
Quick and nice customer service. It seems quite easy to use the app. I will see how it goes later and update my review.
Hi Vilmantė, Thank you for your positive feedback! We're glad that you are having a great experience with OptiMonk so far and we hope you'll be satisfied in the long run! :) If you need assistance in the future, we'll be there for you <3 Zsofi from OptiMonk
July 1, 2022
The customer service is very helpful and everything is nicely customizable! Thanks again for your help!
Hi Fábian! Thank you for your review! :) I'm glad we could help you and that you are satisfied with our app. Please feel free to get back to us if you have any questions in the future! :) Best, Zsófi
June 29, 2022
It was challenging to set up at first but overall it was a great experience using Optimonk and the customer service, particularly Anna was very helpful!
Hi Liling! Once again thanks a lot for your amazing review!! I know that OptiMonk can be a bit overwhelming at the start, especially since you needed a special function, but I'm glad we could solve that with a custom code. If you need assistance in the future, we'll be there for you <3 Anna from OptiMonk
June 29, 2022
Great app and customer service. Easy to use and it is a helpful tool on our site. The only constructive feedback I would provide is if the app can make it easier for brands with custom themes to customise the pop ups, banners etc with their fonts/icons easier without the need of a developer or recognise the fonts on the site and propose templates based on those.
Using app
3 months
Total reviews
5
Average rating
4.2
Hi Roberto, Wow! Amazing product feedback, thank you so much! I already forwarded it to our Product Team and I hope that we can improve our app to make things easier for you :) We're glad to have you and we hope that OptiMonk will be beneficial to you in the long run! Have a great day, Anna