OptiMonk: AI Popup Builder
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Customer service was quick and helpful. App is user friendly and easy to navigate. Highly recommend!
Hi Xio! We're glad that you found our assistance helpful, thanks a lot for taking the time to review our app. I hope that we'll help you increase your sales and gain new subscribers as well! Have a great day <3 Anna
These guys offer fantastic customer support and the product is great also. Highly recommend Optimonk
Hi Tim! Once again, I'd like to thank you so much for your review, you really made my day! :) And I am sure it means a lot to the whole OptiMonk team too. I wish you an amazing week ahead and all the best for your business as well :) Zsofi from OptiMonk
App is very intuitive and can easily setup the popups and triggers. I Had a small problem with the popup but soon after contacting the support, they remedied the issue and even helped me to fix up the design to fix it! Great Support
Hi Aiman, I'm so glad that you like the app and I was happy to chat with you today. :) I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business. Anna from OptiMonk
Great app and loads of options and popup templates to choose from. Customer service is very helpful
Hi Rita! Thanks for sharing your opinion! :) I'm really glad that you enjoy the perks of OptiMonk and that you are satisfied with the support. :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk
Quick and nice customer service. It seems quite easy to use the app. I will see how it goes later and update my review.
Hi Vilmantė, Thank you for your positive feedback! We're glad that you are having a great experience with OptiMonk so far and we hope you'll be satisfied in the long run! :) If you need assistance in the future, we'll be there for you <3 Zsofi from OptiMonk
The customer service is very helpful and everything is nicely customizable! Thanks again for your help!
Hi Fábian! Thank you for your review! :) I'm glad we could help you and that you are satisfied with our app. Please feel free to get back to us if you have any questions in the future! :) Best, Zsófi
It was challenging to set up at first but overall it was a great experience using Optimonk and the customer service, particularly Anna was very helpful!
Hi Liling! Once again thanks a lot for your amazing review!! I know that OptiMonk can be a bit overwhelming at the start, especially since you needed a special function, but I'm glad we could solve that with a custom code. If you need assistance in the future, we'll be there for you <3 Anna from OptiMonk
Great app and customer service. Easy to use and it is a helpful tool on our site. The only constructive feedback I would provide is if the app can make it easier for brands with custom themes to customise the pop ups, banners etc with their fonts/icons easier without the need of a developer or recognise the fonts on the site and propose templates based on those.
Hi Roberto, Wow! Amazing product feedback, thank you so much! I already forwarded it to our Product Team and I hope that we can improve our app to make things easier for you :) We're glad to have you and we hope that OptiMonk will be beneficial to you in the long run! Have a great day, Anna
used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.
Hi Shalini! I was happy to support you, thanks for sharing your opinion, it means a lot to our team. We always aim for the best quality assistance <3 I wish you good luck with your campaign. Anna from OptiMonk
Really strong user interface and support team response rate. I've had excellent experience so far with the app
Hi Yishan! I'm really happy to see that you're enjoying our app so far and I was glad to support you. If you need any help in the future, don't hesitate to contact us! <3 Anna from OptiMonk
Great app. Very simple and intuitive. Chris from Support is amazing. I'd definitely recommend OptiMonk.
Hey Ed! It's Anna from OptiMonk. I'm so happy about your review, thanks for taking the time to share your opinion! Have a great weekend, and feel free to reach out in the future. Anna <3
The support on this app was great! They helped me very quickly and efficiently. I was having some formatting issues and someone wrote a small snippet of custom code to make everything correct!
Hello, Thank you so much for this awesome review 🤩 Feel free to get back to us anytime, we would be more than happy to help you! Kind regards, The OptiMonk Support Team
Great app with lots of information on how to get the best out of it. They are genuinely interested in helping get businesses off the ground with their free plans, then moving towards growth and a long-term partnership.
Hi There, Thank you for taking the time to share your opinion! :) I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals! Should you have any questions in the future, feel free to contact us via chat or at [email protected] and we'll be happy to help. Have a lovely day! Kind Regards Tom from the OptiMonk Support Team
Very quick response and incredibly helpful! The customer support has been great so far throughout my experience. Thank you :)
Hi There! Thank you so much for your kind words, I'm very glad that you were satisfied with my assistance <3 Please feel free to reach out anytime in the future! Anna from OptiMonk
first time using Optimonk and surprise with the ease of use and great customer service! Hoping to use more features soon.
Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!
Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna
Easy to use and understand app with wonderful customer service! Great for all kinds of creative pop ups.
Hi Lara! I was very happy to chat with you today and I hope that OptiMonk will be beneficial to you in the long run as well! I wish you a lot of success with your business. <3 Anna
This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!
Hey there! Once again, thank you for making my day with your amazing review. I truly appreciate it! Please feel free to reach out to us anytime in the future. Have a great day, Anna
Not sure why this app has so many good reviews. Cannot customize discount codes on this app spin the wheel.
Hi There, I'm very sorry to hear that you aren't fully satisfied with our app and I'd like to inform you that our team is already working on the coupon code feature update regarding the gamification templates. I sent you an email with the details, can you please check it and get back to me? :) I'd really appreciate your reply. Anna from OptiMonk
Excellent support! The app itself works great and gets constantly updated with new templates and features.
Hey There, Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team. If you need any assistance in the future, please don't hesitate to contact us again, we'll do our best to assist you! Have a nice day, Zsofi from OptiMonk
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