Pickup Delivery Date —Pickeasy
Shopify app to select date for Local delivery Local pickup...
Rating
4.9
feedback
1,022
chart
#614
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Jan. 9, 2024
Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.
Hello, Thank you for your response. We want to communicate that we have made diligent efforts to present accurate information regarding the Carrier Calculated Shipping API, as it is a mandatory requirement for apps like ours on Shopify. Additionally, we'd like to clarify that the Carrier Calculated Shipping API is accessible with the "Shopify" plan ($79). You can either add this API as a $20/month add-on or opt for the annual Shopify plan to include this feature. We sincerely apologize if our previous explanation caused any confusion, and we assure you that it was not our intention to provide inaccurate information. We have carefully reviewed the details and updated the content to ensure clarity and minimize any potential misunderstandings. Should you require assistance with setting up the app, please don't hesitate to contact us. We are more than willing to help at any time. Regards, Siva Customer Success Team Logbase.io
Jan. 7, 2024
Exactly the tool my In-Store pickup only bakery needs. CUstomer service from Annie was excellent and she walked me through all settings expertly!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Jan. 5, 2024
Muito bom.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Jan. 5, 2024
Dhinakar was such a pleasure to work with when I needed help. He was very patient and thorough with me. Thank you for having good employees for your product and support for it.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Jan. 2, 2024
100% for Pickeasy's customer service! Big thank you to Vinduja and Annie for helping me out whenever I have a question!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 2, 2024
Eu estou utilizando o software e atende muito bem as expectativas. O suporte foi feito pelo Rahul que resolveu todas as minhas dúvidas referente ao App.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Dec. 29, 2023
The most useful app to manage both delivery and collection orders, couldn't manage my store without this app, and the customer support is efficient and always friendly!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Dec. 28, 2023
Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)
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Dec. 27, 2023
Barath helped me a lot with my questions. I really appreciate his effort. thank you
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Jan. 22, 2024
I Have support from Annie, Fast and high quality. The app works great. I recommend!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Dec. 25, 2023
Great support recommend to try!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!
Dec. 23, 2023
Janani is great and helpful
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Dec. 22, 2023
Hands down the best service received from any app on Shopify we have used. Thank you for your help, guidance and support Sudhan. Appreciated!!!
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Dec. 19, 2023
I'd like to express that I had a fantastic experience with Barath's support; he's incredibly helpful and supportive.
Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Dec. 23, 2023
will recommend Rahul. he is good. Janani is great and helpful
Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Dec. 14, 2023
Great help received in a matter of minutes. Highly recommended!
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Dec. 13, 2023
Febin was quick and helpful, was able to answer all my questions promptly and had great customer service. Looking forward to learning more!
Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.
Dec. 12, 2023
Quick and helpful technical assistance! Special thanks to Siddarth.
Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.
Dec. 12, 2023
Great app that suits our needs. And excellent support, when help is needed.
We sincerely appreciate the time you've taken to share your valuable feedback. We are truly grateful to learn about your positive experience with our services. Thank you so much for your support.
Dec. 12, 2023
First impression was very good. Febin from the Customer Support team was very useful in explaining to me the steps and how does the app work. Looking forward to start using it!
We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.