Pickup Delivery Date Pickeasy
All reviews
Subiksha was very helpful offering a Zoom call to help with setup
Thank you for your wonderful review! We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
This is the most prompt app support I have seen. These guys are really great and help you out even at odd hours. Vignesh helped me out at a really bad time. Guys you are awesome! Keep it up!
The support team has been excellent. They respond very quickly and have resolved every issue or adjustment I’ve requested so far. Even configuration details and smaller UX improvements were handled professionally and efficiently. It’s clear that they take feedback seriously and are willing to help tailor the setup when needed. Very responsive and solution-oriented support.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Bindu- She was wonderful and very knowledgeable for showing me how to set up and sort my products to be picked up at the correct locations. She made it easy for my store to function very well and she was a pleasure to talk with me and support my shopify account. Thank you
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Subiksha was great.
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
I couldn't figure out how to add the app to my cart drawer and Janani quickly and seamlessly added it and let me know that the app wasn't my main storefront shipping processor. She fixed everything within a few minutes. Great support!
We truly appreciate your 5-star rating. Your support means a lot to us and motivates us to continue improving our app and services.
Fantastic app and amazing support! They thought of really everything and I'm quite impressed. When I had a visual issue with the widget, they fixed it in 30 minutes to perfection. Highly Recommended!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Subiksha helped me resolve all the technical issues I faced. This app is very user-friendly and helped our business to increase trust and conversion rate.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Subiksha helped us with all the settings of pickeasy, it was great connecting with her. The Pickeasy app is very user-friendly once we know all the steps.
Thank you for your wonderful review! We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
Great app! Support is always helpful and answers every question kindly. Subiksha is a great member, kudos!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
App is so far quite user friendly. Support from the team has also been very prompt. Subiksha was super helpful and offered timely assistance from start to finish.
Thank you for your wonderful review! We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
Rajkumar was fast answering the chat and resolving my issue. Top notch service, this is what all app support should be like! THANK YOU.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
I installed this app and spent several hours configuring the settings. Then the app could not convert past the cart. It got stuck on the address field and users can not input and address. It only allowed the pin to be dragged on a continent sized map. Then toggled off the app on my live them and reached out to support. EXPLICITLY telling them that they needed to fix the issue in the backup copy of the theme NOT TOGGLE BACL ON THE BROKEN SETTING IN MY LIVR THME. Due to this I missed an entire day of sales. This is completely unacceptable I want a full refund. This cost me more than it would ever be worth, it’s just extra app bloat and checkout friction issues will arise. What terrible solutions to support, they should be ashamed of themself for hurting my business and editing my live theme. App does not function out of box 0/10 would not recommend ruining your cart and checkout making it IMPOSSIBLE TO CONVERT.
Hi there, Thank you again for your patience and for giving us the opportunity to resolve your concern. I’m happy to know that the checkout issue was resolved, and I noticed that you’ve continued using Pickeasy over the past few months. I truly hope the app has been working smoothly for your store and meeting your requirements since then. As your original review was based on the issue you faced earlier, we would be very grateful if you could kindly consider updating your review to reflect your current experience with the app and our support. If you feel that Pickeasy is now serving your needs well, updating your review from 1★? would mean a lot to our team. Your feedback helps us grow, builds trust with other Shopify merchants, and motivates us to keep improving the app and support experience. Of course, if there is anything else you need or any concern that still needs attention, please feel free to reply to this email. We’re always happy to help. Thank you once again for your time and continued support. Best regards, Rahul Product Manager – Pickeasy Logbase.io
Just started using this app and was having a hard time getting it to show up. Had amazing service by Rajkumar who was able to remote access my shopify and get it set up for me. Excited to have this feature.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
We have been using this app for our business for over a year now and it has been great. The support team is super responsive if an issue ever comes up. Highly recommend this if you are looking for an app that can process order pickup at multiple sites!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Manaz nailed it once again. Really appreciate his help
Great customer service. Always very fast and efficient at solving my issues and queries. In particular, Subiksha was super helpful today.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Barath provided absolute 5-star service, much appreciated!
Pickeasy is really good and works exactly as we needed. The features are solid and easy to use. What truly stands out is the support team they are amazing. They respond quickly, understand the issue, and fix it without wasting time. I really appreciate their effort and dedication. Highly recommended.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
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