All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (982)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2025

Manaz was great.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Annie & Vindu have been most helpful! They were both extremely helpful! I am terrible with computers and they both were patient and kind in helping me trouble shoot some issues. I will highly recommend this app to everyone based on my experience with both of these wonderful ladies. Thank you again!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

We've been using this app for a while and it's perfect for our needs. Support has always been amazing and helpful and recently we needed assistance with calendar integration and Subiksha was really helpful.

Store

SKÚBB

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 13, 2025

good customer support~ Manaz

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

May 13, 2025

This is the third time I have installed Pickeasy on a client's website. It is by far the easiest to use and configure. And the customer support (Manaz, in this instance) is always first class for the initial setup. Thank you Manaz.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

May 8, 2025

Useful app and helpful service. I would recommend this app for anyone who wishes to add customization to their delivery preference experience.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 7, 2025

Great service! Kavishan helped me with app installation. Highly recommend this app!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

The app is very convenient and covers all the bases our businesses needed for delivery and pick-up. The setup was fairly easy, but whenever I needed help, Subiksha from the PickEasy team was very helpful and answered all my questions efficiently. Definitely recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 6, 2025

Manaz was great help with solving any issues. The app has great service and functionality!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

4 / 5 Share

May 2, 2025

The app is a little complicated for inexperienced users. The support team is sometimes hard to reach and can take days to resolve issues. But when you get the right agent, everything works quite well. Dhina helped me again today, and they were fantastic. I wish everyone on the support team could be that generous, professional, and helpful!

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

May 1, 2025

Barrat has been wonderful. I was very confused about configuring my website with Pickeasy until he assisted me. Very friendly, easy to talk to and patient.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

July 10, 2025

I've had to make about 5 or 6 zoom calls to get errors fixed.. we've had to delay our launch twice now because of errors, I'm still waiting on this to be fixed? Can someone please get back to me asap! If I hadn't invested so much time into this app I'd be changing...

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sally, Thank you for sharing your feedback. I'm truly sorry to hear the app hasn’t been working consistently—especially with your store’s launch around the corner. I completely understand how important this timing is. We’ve reviewed your support history and can confirm that all reported issues were addressed with high priority. That said, I understand it may still not feel fully resolved from your end, and I sincerely apologize for that. I’ve also emailed you personally—if you could reply to that, I’ll quickly understand what’s happening on your side and work to fully resolve it before your launch. Your satisfaction is our top priority, and we’re here to make sure everything runs smoothly. Thanks again for your patience and support—it means a lot to us. Warm regards, Siva Pickeasy App Team

5 / 5 Share

April 29, 2025

Barath - Supporto eccezionale, persone preparate e molto cordiali.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

April 29, 2025

Manaz and Nithish have both been very helpful to setup my time/date settings for my Shopify website. Great support team. If you are looking for a easy pickup time date app this is the one :)

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

April 25, 2025

Great app, recommend it

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

Nov. 21, 2025

LOVE THE APP AND THE TEAM. Subiksha was really helpful and fast in resolving our integration issues. Very easy to install for startup founders who have to multi task all day. Highly recommend this app. The time & date selection option is easy to use and highly helpful.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

April 23, 2025

Our store is going to be providing coffee for a large event and needed a way for customers to submit their orders ahead of time. I tried many apps, but this one fit the bill! Logbase support jumped on a call with me and walked me through exactly the scenario I was looking for. Thank you Subi!

Store

Eripio

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

April 22, 2025

The app is great and very useful. And have amazing support team available to solve all your queries. Jennifer helped me setup the app smoothly. I highly recommend this app. Excellent support. Thank you Jennifer!

Store

Wackers

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Barath was very helpful in helping me get my delivery rates and zones set up. Thank you!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

April 17, 2025

Manaz & Barath was simply amazing! He was professional and really helped me make the app even better than I thought! Thank yoU!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.