Pickup Delivery Date Pickeasy
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Great app! Support is always helpful and answers every question kindly. Subiksha is a great member, kudos!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
App is so far quite user friendly. Support from the team has also been very prompt. Subiksha was super helpful and offered timely assistance from start to finish.
Thank you for your wonderful review! We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
Rajkumar was fast answering the chat and resolving my issue. Top notch service, this is what all app support should be like! THANK YOU.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
I installed this app and spent several hours configuring the settings. Then the app could not convert past the cart. It got stuck on the address field and users can not input and address. It only allowed the pin to be dragged on a continent sized map. Then toggled off the app on my live them and reached out to support. EXPLICITLY telling them that they needed to fix the issue in the backup copy of the theme NOT TOGGLE BACL ON THE BROKEN SETTING IN MY LIVR THME. Due to this I missed an entire day of sales. This is completely unacceptable I want a full refund. This cost me more than it would ever be worth, it’s just extra app bloat and checkout friction issues will arise. What terrible solutions to support, they should be ashamed of themself for hurting my business and editing my live theme. App does not function out of box 0/10 would not recommend ruining your cart and checkout making it IMPOSSIBLE TO CONVERT.
Hi there, Thank you again for your patience and for giving us the opportunity to resolve your concern. I’m happy to know that the checkout issue was resolved, and I noticed that you’ve continued using Pickeasy over the past few months. I truly hope the app has been working smoothly for your store and meeting your requirements since then. As your original review was based on the issue you faced earlier, we would be very grateful if you could kindly consider updating your review to reflect your current experience with the app and our support. If you feel that Pickeasy is now serving your needs well, updating your review from 1★? would mean a lot to our team. Your feedback helps us grow, builds trust with other Shopify merchants, and motivates us to keep improving the app and support experience. Of course, if there is anything else you need or any concern that still needs attention, please feel free to reply to this email. We’re always happy to help. Thank you once again for your time and continued support. Best regards, Rahul Product Manager – Pickeasy Logbase.io
Just started using this app and was having a hard time getting it to show up. Had amazing service by Rajkumar who was able to remote access my shopify and get it set up for me. Excited to have this feature.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
We have been using this app for our business for over a year now and it has been great. The support team is super responsive if an issue ever comes up. Highly recommend this if you are looking for an app that can process order pickup at multiple sites!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Manaz nailed it once again. Really appreciate his help
Great customer service. Always very fast and efficient at solving my issues and queries. In particular, Subiksha was super helpful today.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Barath provided absolute 5-star service, much appreciated!
Pickeasy is really good and works exactly as we needed. The features are solid and easy to use. What truly stands out is the support team they are amazing. They respond quickly, understand the issue, and fix it without wasting time. I really appreciate their effort and dedication. Highly recommended.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
understood right awy what i needed and stayed with me till it worked. can be better service!!!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Dhina was very welcoming and helpful, thank you so much! Very appreciated it!
Die App ist super easy aufgebaut, lässt sich leicht zu integrieren und der Kundenservice ist echt mega. Kann die App bis dato empfehlen. Läuft sicher und ist natürlich eine super Geschichte, wenn man solche Rates anbieten will, wie Abholung oder Lieferungen.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Subiksha great service. Thank you so much!!! Very easy to use the app and it's user friendly.
Subi - very helpful and patient with all my requests and made sure I was done on the call satisfied.
Fantastic service by Vignesh. Thanks!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Amazing support. Fast, reliable app. Using on my both business websites without any issues. Highly recommend.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Subiksha was a great help and the support was excellent, whenever I need anything they respond immediately. Great functionality too, lots of customisation in the widget and in development!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
This app is a lifesaver for local fresh prepared food delivery, and the customer service is always exceptional! Vignesh is so helpful!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
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