All reviews

Rating Breakdown

  • 5
    98% (1,126 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,118)
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5 / 5 Share

June 12, 2025

Very helpful customer service!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

Friendly customer service. Easy to use.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

2 / 5 Share

June 16, 2025

Updated review -- I tried really hard to make it work since I really like what they've built. That said, while Pickeasy support was initially very responsive and made several efforts to help us with our issue, ultimately it couldn't be resolved between Pickeasy and Shopify, so we were forced to find an alternative. After upgrading in Shopify, the CCS API still wasn't communicating with Pickeasy and each support team kept passing me back and forth to the other. I also was unable to chat the support team after a few days and they didn't respond to my last email.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

Sept. 17, 2025

Barath and Manaz was fabulous. He stayed past our scheduled zoom call to assist in all of my questions and found custom text solutions for each question or request. I would happily request to work with barath and Manaz again for any Pickeasy questions!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

Subiksha was able to answer all my questions and was very thorough. Thank you!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

Feb. 12, 2026

wonderful onboarding service from Jenifer and barath!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2025

Subiksha was both patient and helpful in resolving a number issues that I had with Shopify.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Subiksha is the best. she help me with everything. Thanks so much. I will love to use more of their apps..

Store

My Store

Using app

4 days

5 / 5 Share

Nov. 25, 2025

Subiksha and Jenifer helped me a lot. Thank you for the good service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 11, 2025

Subiksha & Manaz were very helpful and explained all features very clearly!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 2, 2025

Subiksha, thank you for the great support

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 2, 2025

Very Nice Services

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

June 9, 2025

Manaz was exceptionally helpful when making customisations within the app and fixing some issues I had been having with configuring it to our needs. I am so impressed by the support provided by the team at Pickeasy. Thank you !!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2025

This is my first time setting up the app for my website. I've faced a few challenges, and the team from Pickeasy is really effective in helping me to solve those issues asap. Huge thanks to Dhina, who has helped me to resolve the issues back and forth and Jennifer, who guided me on enabling some required API. The support team is really effective and efficient. Great app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Barath was super helpful and kind. Fixed my issue right away, much faster than expected.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Subiksha is excellent . She provided top service. Sat on a zoom call with me when i had very limited time. Waiting for her to finish few tweaks so we can do live

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 27, 2025

I've had a great experience with pickeasy app! The features are solid, and everything works seamlessly. What really stands out is the exceptional customer support. Subiksha, in particular, has been incredibly helpful - quick to respond, very customer-friendly, and always ready to assist with any issue. It's clear that they truly care about their users. Highly recommended for anyone looking for a this app.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

Nov. 26, 2025

I needed some help with the setup. I scheduled a meeting and Barath was the agent who helped me. In about 10 mins we had the whole application configured and I was ready to take orders with multiple location pickups and delivery. Thanks for your help Barath!! Thanks again Barath for helping me a second time!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

What a great app, so many options to handle even the weirdest edge case. And support is just fantastic. Subiksha jumped straight on a screen share to help out with an implementation detail we had, she is top top!!!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

Feb. 23, 2026

Subiksha was very helpful. Great service and customer support.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!