All reviews

Rating Breakdown

  • 5
    98% (1,126 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,118)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2025

Barath was very helpful and added extra help that i didnt even asked. The app is must have if you want to have a pick up / delivery store.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Great service and good working app

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 22, 2025

So far so good. Shopify places a lot of limitations on the checkout process, and another app I was using didn't help me to overcome those limitations. When I started the setup process, I thought this app was going to be more of the same, however I DMed them at 11pm my time and surprisingly got a response immediately. I then spent an hour working with Janani and then later Farhath who helped me set the app up exactly how I want it to work. I am blown away by the level of service. Thank you!

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

March 2, 2026

Subiksha was very helpful with my queries. This app is great for managing our orders for in store pick up and local delivery for our business. Highly recommended. Their customer support is also fantastic, they were able to add some custom features that we needed on our website, the service was friendly and also very efficient!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review. It truly means a lot to us and our company!

5 / 5 Share

Feb. 17, 2026

This App is wonderful and the terrific , thanks so much ! Barath and Dhina is very helpful!

Store

Jfoodie

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 21, 2025

Subiksha was very helpful and patient in trying to resolve the issues I was facing. Keep it up!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 20, 2025

Great support from Subiksha at Pickeasy, who resolved my issue efficiently and with ease.

Store

Catroux

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

Sept. 30, 2025

Awesome app for custom delivery dates. Great support as always by Subiksha!!

Store

SukNuh

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Manaz was great.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Annie & Vindu have been most helpful! They were both extremely helpful! I am terrible with computers and they both were patient and kind in helping me trouble shoot some issues. I will highly recommend this app to everyone based on my experience with both of these wonderful ladies. Thank you again!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Annie was extremely helpful and so kind to work with. She guided me through the steps to setup my delivery and pickup calendar and help me set up my zip code zones. She was so helpful with providing me with options to remove unwanted features. She even went above and beyond to help me with my checkout service. She was thorough and guided me to the user manual if I need to reference other guides to setup my pickeasy delivery services. Thank you so much Annie you are a true star.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

We've been using this app for a while and it's perfect for our needs. Support has always been amazing and helpful and recently we needed assistance with calendar integration and Subiksha was really helpful.

Store

SKÚBB

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 13, 2025

good customer support~ Manaz

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

May 13, 2025

This is the third time I have installed Pickeasy on a client's website. It is by far the easiest to use and configure. And the customer support (Manaz, in this instance) is always first class for the initial setup. Thank you Manaz.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

May 7, 2025

Great service! Kavishan helped me with app installation. Highly recommend this app!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

The app is very convenient and covers all the bases our businesses needed for delivery and pick-up. The setup was fairly easy, but whenever I needed help, Subiksha from the PickEasy team was very helpful and answered all my questions efficiently. Definitely recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your support and feedback. It really means a lot to us!

5 / 5 Share

May 6, 2025

Manaz was great help with solving any issues. The app has great service and functionality!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

4 / 5 Share

May 2, 2025

The app is a little complicated for inexperienced users. The support team is sometimes hard to reach and can take days to resolve issues. But when you get the right agent, everything works quite well. Dhina helped me again today, and they were fantastic. I wish everyone on the support team could be that generous, professional, and helpful!

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

5 / 5 Share

May 1, 2025

Barrat has been wonderful. I was very confused about configuring my website with Pickeasy until he assisted me. Very friendly, easy to talk to and patient.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

July 10, 2025

I've had to make about 5 or 6 zoom calls to get errors fixed.. we've had to delay our launch twice now because of errors, I'm still waiting on this to be fixed? Can someone please get back to me asap! If I hadn't invested so much time into this app I'd be changing...

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sally, Thank you for sharing your feedback. I'm truly sorry to hear the app hasn’t been working consistently—especially with your store’s launch around the corner. I completely understand how important this timing is. We’ve reviewed your support history and can confirm that all reported issues were addressed with high priority. That said, I understand it may still not feel fully resolved from your end, and I sincerely apologize for that. I’ve also emailed you personally—if you could reply to that, I’ll quickly understand what’s happening on your side and work to fully resolve it before your launch. Your satisfaction is our top priority, and we’re here to make sure everything runs smoothly. Thanks again for your patience and support—it means a lot to us. Warm regards, Siva Pickeasy App Team