All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (982)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2024

Janani has been very helpful with all my questions. Highly recommend!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 / 5 Share

Oct. 1, 2024

Would be great to integrate a feature that lets you add the delivery date to packing slip. Otherwise a great app with good features and fast online support.

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 26, 2024

Great app and awesome support! All my support requests have been resolved within minutes.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 24, 2024

Barath was extremely helpful.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 18, 2024

Janani was very helpful in setting up the app for me! :)

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 17, 2024

Pickup is a fantastic app, with amazing customer support. Nandini was so friendly, and fixed my initial question plus went through my store, highlighted and resolved a few other set-up issues. I'd definitely recommend the app, as support is one of the best I've seen.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 / 5 Share

Dec. 16, 2024

App needs some improvement. to get more user friendly, However, the customer service is awesome specially Kavandish he helped me a lot easy time saving and straight to the point. Jennifer is also super helpful and easy to work with. she helped me to have all the features I want.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 16, 2024

The support team was great and really helped us out. They provided the solution we needed, and their guidance made a big difference in improving the app. Everything worked smoothly thanks to their quick response. I definitely recommend their service!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 13, 2024

great help and amazing response time. thanks for everything.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 11, 2024

Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 10, 2024

The application works very well and is very useful. What's more, the various tutorials are comprehensive and explain the functionality well. The support team is also very efficient: they respond immediately, are very helpful and also open to hearing customers' needs so as to evaluate possible implementations to improve the app even more. Nothing to say, beautiful and functional!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 3, 2024

Barath was excellent.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 3, 2024

I had assistance from Siva Logbase. He did a wonderfull work for me. Thank you very much for the help. He was very kind and patient! I will recommand this app to everyone!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 2, 2024

Sudhan & Kavishan were great at fixing the issues right away and waiting whilst i was late they addressed every issue and solved it app does what it says on the tin thanks bith

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 28, 2024

Barath, was so patient and quick to respond. Going out of his way to hop on a zoom call to make sure everything looked great. I feel like my checkout system is in good hands with this team as they are always there to help.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 24, 2024

A very useful and easy to use app to allow customers to choose pick ups days/times. Time slots can be as open or very narrow depending on what's needed. Support is super quick to respond and help with or fix any issues. Highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 20, 2024

great customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 19, 2024

Excellent service! I had a few last-minute questions before launching my new website and Jananee was incredibly patient, helpful and taught me a lot. This ap is very much worth it!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 16, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 12, 2024

Highly Recommend, I'm inexperienced with Shopify at the moment and adding this has made it simple. Customer support have helped me set up the app on my shopify. Both times they've known exactly what to do.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.