All reviews

Rating Breakdown

  • 5
    97% (995 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

May 2, 2023

Thank you so much for your help dhanasheelan! The explanation was perfect and i was able to set up what i need for the business properly! :) Thank you again!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 2, 2023

amazing and very helpful. highly recommended. Janani was really helpful during the set up and explain the detials well.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 1, 2023

I just launched my store and was having an issue with my product lead times so requested a Zoom call. I am not tech-savvy, however, they were patient and walked me through the resolution. Great customer service!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

5 / 5 Share

May 1, 2023

Rahul is the best, helped us with everything and answered any question we had. Thanks! thanks with completing the setup!

Store

Shouk

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 29, 2023

Dinesh was great to work with and help me out a ton with a setup problem I was having. I will defiantly reach out to them for further assistance.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your requirements and we look forward to serving you again in the future.

5 / 5 Share

April 29, 2023

Great app. The customer service has been fantastic. Annie helped me tremendously with the app set up and was very friendly during the whole process.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 28, 2023

Good experience with Dinesh. Very patient and helpful. Looking forward to using pickeasy and more apps from logbase

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 27, 2023

Great support service, have trouble shooted every problem encountered and if not given the guidance if third party is involved

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

April 26, 2023

I will provide more information about my review in few days, but I have to say how satisfied I feel with the service provided by Dhinakar, the role he has take is like a success product manager and even more. Thanks for having such a great app! We are still developing our site so if I find anything wrong I might update my review but for now everything is great. Thanks Dhinakar for being such a great help!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

April 26, 2023

Just in the process of setting up the app. The service is excellent, and Anne was great in helping through the setup process.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 26, 2023

Tried another delivery/pick up app which was just okay. Decided to give this one a shot and let me tell you ... SO GLAD I TRIED THIS ONE! It literally does everything I need including different prep times for different products. It was pretty simple to get going, I just needed a couple of tweaks which support got done extremely fast. They knew and understood what I was talking about, fixed it in almost real time. This is the type of support I'm talking about!!!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

April 26, 2023

Really helpful. So far so good, customer service is not always there, time zone problems maybe, and sometimes this app will conflict with other apps, please make like multi-discount app can not work together with this app

Store

Canaan

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. We will definitely take your feedback and suggestion for the future development of our app. Please feel free to reach out to us if you have any queries. We will be glad to assist you

5 / 5 Share

April 25, 2023

I had some issues setting up this app and integrating it into your site. The support team were fantastic and I highly recommend them

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 20, 2023

Pickup delivery date - pickeasy .非常有耐性地為我們解決問題 ,值得推薦。希望多D 人可以選用。Thankyou so much.簡單易用。^^. 方便好用。!!!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance.

5 / 5 Share

Jan. 23, 2024

Janani helped me integrate 2 of their apps . They did this seamlessly and helped me to understand how the app worked in our zoom call Rahul was also very helpful when i needed help with new shipping scenarios and combining rates

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance.

5 / 5 Share

April 19, 2023

I installed this app since 1 month while i was working working on my client project by using this app feature but was having some issue with setting up app they i go with app's Support team and i Discussed with Shiva who is support team member of this To be Honest they come out from their rule to help me by fixing my some issue with code to solve bugs . I also discussed with technical team person name with Gokul Who is super supporting me very well and explain me as well how he fixed the issue SUPER SATISFIED with this app :) Go with this app you will not disappointed at all

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 17, 2023

Rahul is the best! He spent more than 1 hour with me to help me with all things! Super professional!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 16, 2023

I'm still in the 14-day trial but so far so good. Had some questions in regards to set-up and Annie was fantastic in assisting me and making sure I understood what I was doing.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 13, 2023

GREAT APP, AMAZING ASSISTANCE, AMAZING TEAM ! Thank you so much Veena & Sowmiya for having solved my issue in no time!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 6, 2023

We are delighted with the functionality of Pickeasy and how it makes collection easy for our customers. We could not have done this without the app. Siddarth set this up again for us with ease, making the process friendly and problem-free. Thanks again Siddarth!

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.