All reviews

Rating Breakdown

  • 5
    97% (995 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

April 5, 2023

Really great app. Very user-friendly and the support is very fast. __________________________________________________________

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review.

5 / 5 Share

April 4, 2023

Amazing app, it does everything we need it to do, but the best part about it is not only the app, but the amazing service they provide. 24/7 chat response within seconds and they make every change for you. Phenomenal service! Love these guys! Thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 4, 2023

Service de secours super rapide et efficace ! J'ai pris du plaisir à discuter avec Rahul et Dhinesh de l'application pour résoudre mon problème

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 26, 2024

Great app, great support team - Barath was super helpful and a credit to his team. He managed to solve a problem for us within 10 mins

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience. At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal. Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

March 30, 2023

Janani was very helpful in resolving my issue, and provide alternative solutions to my problem. Thank you.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2023

Dhinakar has been really helpful for the setting of all aspects regarding PickuUP Delivery! Thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2023

Febin was such a huge help. He answered all of our questions and showed us examples of every option we could have. He is amazing!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 24, 2023

After testing out numerous local delivery apps, I found that this one works best for my site. There are lots of customization options and does not slow my site down. The user guides are amazing! I had an issue with removing the app ID from the products but customer service was prompt and fast and was able to walk me through it to fix it. It worked! He was also on standby to do a quick zoom call for further assistance if needed. I am very impressed with this app and highly recommend.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 24, 2023

Rahul has been fantastic, 5* experience! Integrated well with my store, highly recommend to any shopify user!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 24, 2023

great customer support by Rahul & Sharika! very helpful team with immediate support available. Would like to see more features from pickeasy soon!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 24, 2023

Rahul was a great help, we were able to get the App up and running and working with ease. Highly recommended. Chris Fresh Sensations

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

July 29, 2023

Janani was very helpful and very good knowledge on the app and Shopify. Very happy with her service. Thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

March 22, 2023

Spoke with Janani today regarding a few implementation issues and she was very helpful and fixed everything. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We appreciate you for taking the time to leave us a review. It's a great encouragement for us in the long run.

5 / 5 Share

March 21, 2023

Perfect app, Janani assist me and customized the app for my need and changed it to RTL and some more custom modifications, very recommended

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

March 21, 2023

Brilliant and kind service from this team managed by Veena. Thank you, I am so grateful for this support and help. Life changing!

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We appreciate you for taking the time to leave us a review. It's a great encouragement for us in the long run.

5 / 5 Share

March 20, 2023

Thank you Janani for solving our issue fast and efficiently! Would highly recommend Pickeasy's customer support.

Store

iCooked

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

March 17, 2023

A great app with excellent customer support! Febin was especially helpful making sure the app would display properly as we made the switch to a new theme.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 17, 2023

Great customer support and does just what is needed .. Do check all is setup correctly before you do a big promotion.. (ahhhhhh!)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Sudhan Customer Success Team Logbase

5 / 5 Share

May 25, 2023

The best customer service I’ve ever experienced !!! Janaani went above and beyond!!!Will use again highly recommended

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 16, 2023

This app is perfect for our needs! We appreciate the customizability as we have certain products that are eligible for local delivery or pickup, but not shipping. We were able to set a local delivery radius, and customize our order confirmation email as well to include the pickup/delivery time details. The support has been so helpful and is extremely responsive through their live chat. I've been on Zoom calls for hours with their team and they don't stop until whatever I need is taken care of! Would highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍