Pickup Delivery Date Pickeasy
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I had an issue with the date picker on my site, and Kavishan was quick to resolve my issue and it's working fine. Thanks Kavishan!
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Fast and effective help from the team when needed! A great app indeed!
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Barath, Siva and Raj have shown immense patience helping me set the apps up for my website. Siva has been especially helpful throughout the process. In a world that often lacks quality customer service, these guys are the best!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!
Fabin helped me set up my whole in store pickup and local delivery function and he was super helpful!
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The customer service agent was very patient and helped me solve our issue with blocking out dates for a product.
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Jennifer was fantastic! Super easy onboarding!
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Dhina was wonderful and really helpful. Great app and service
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Febin was extremely helpful and patient with me! Helped me navigate the app set me up perfectly! Great Service
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Siva was very helpful in setting up our store. We had a lot of questions and he walked through the process to set it up completely for us. He even did tests on our live site to ensure it was working before he was finished! He showed us additional features for the future of our site as well. Thanks again!
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Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work. It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.
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I have been using the app for more than a year. The team, Vinduja, Subiksha and Manaz are very prompt and helpful in setting up and solving issues. Any problem is just a chat or zoom call away.
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very patience, helpful and resolve the issue!
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Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.
Hello, Thank you for your response. We want to communicate that we have made diligent efforts to present accurate information regarding the Carrier Calculated Shipping API, as it is a mandatory requirement for apps like ours on Shopify. Additionally, we'd like to clarify that the Carrier Calculated Shipping API is accessible with the "Shopify" plan ($79). You can either add this API as a $20/month add-on or opt for the annual Shopify plan to include this feature. We sincerely apologize if our previous explanation caused any confusion, and we assure you that it was not our intention to provide inaccurate information. We have carefully reviewed the details and updated the content to ensure clarity and minimize any potential misunderstandings. Should you require assistance with setting up the app, please don't hesitate to contact us. We are more than willing to help at any time. Regards, Siva Customer Success Team Logbase.io
Dhinakar was such a pleasure to work with when I needed help. He was very patient and thorough with me. Thank you for having good employees for your product and support for it.
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Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)
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I Have support from Annie, Fast and high quality. The app works great. I recommend!
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Great support recommend to try!
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Hands down the best service received from any app on Shopify we have used. Thank you for your help, guidance and support Sudhan. Appreciated!!!
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will recommend Rahul. he is good. Janani is great and helpful
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Great help received in a matter of minutes. Highly recommended!
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