All reviews

Rating Breakdown

  • 5
    98% (1,127 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,119)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2025

Thank you Subiksha. Vinduja in particular helped me with an extremely complex setup issue which took over 2 hours to resolve. She was incredibly patient & also took the time to train me on some aspect so that we could be self-sufficient in the future. Due to the complexity of our needs, she has also pre-emptively raised an issue that occurred during testing that I would not have notice. I love that they orders get automatically tagged with the date of pickup / local delivery. Hugely helpful for managing delivery days. Very appreciated!

Store

iCooked

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

March 17, 2023

A great app with excellent customer support! Febin was especially helpful making sure the app would display properly as we made the switch to a new theme.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 17, 2023

Great customer support and does just what is needed .. Do check all is setup correctly before you do a big promotion.. (ahhhhhh!)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Sudhan Customer Success Team Logbase

5 / 5 Share

March 16, 2023

This app is perfect for our needs! We appreciate the customizability as we have certain products that are eligible for local delivery or pickup, but not shipping. We were able to set a local delivery radius, and customize our order confirmation email as well to include the pickup/delivery time details. The support has been so helpful and is extremely responsive through their live chat. I've been on Zoom calls for hours with their team and they don't stop until whatever I need is taken care of! Would highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 16, 2023

Great app, intuitive navigation and lots of options and flexibility. Customer support was great when I needed help with setting distance-based delivery zones, using an API key.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It will be extremely helpful down the road.👍

5 / 5 Share

March 13, 2023

I have just installed this app. I have received the installation support from Rahul. I am happy with the service so far and hopefully will get the shipping calculation app installed as per my requirements. Thanks

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 11, 2023

The app is designed beautifully and works as expected. I think it covers all the use cases for deliveries and pickups. Much recommended !! Most importantly the support team is excellent and very well versed with the product. They help resolve issues very patiently and diligently. Overall a great experience and kudos to the entire team !!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review!! We appreciate your time and effort taken to leave us a review

5 / 5 Share

March 13, 2023

Great support by Rahul! Everything is up and running fast. Could be a little bit more intuitive from the start, but the support is great.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 7, 2023

Super service client suivis et aide a l'installation je recommande vivement Rahul a ete d'un grand service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 2, 2023

Rahul was very helpful by guiding me how to set up my store to my liking. He went out of his way to ensure I was a satisfied customer.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 22, 2023

Great app with great support. Logbase quickly got back to us and answered all our questions. Thanks!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review!! We appreciate your time and effort taken to leave us a review.

5 / 5 Share

Feb. 20, 2023

Amazing App and service provided. Had a chat with Rahul, he solved my complex problem and exactly gave me website as per my requirements. Highly recommend

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 17, 2023

Rahul, ha sido muy amable y atento. Me ha ayudado a solucionar mi problema de una manera rápida. La atención es buena.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 16, 2023

Ik was op zoek naar een makkelijke en niet te dure app om afhalen beschikbaar te maken op mijn website. Deze app heeft alle opties die ik nodig heb. Bij het installeren kwam ik wat problemen tegen. Hierbij werd ik heel snel en heel goed geholpen door Rahul. We planden gelijk een zoom meeting in en hij heeft alle tijd genomen om alles goed in te stellen en uit te leggen. Ik raad deze app zeker aan!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Aug. 14, 2024

highly recommended, this is a really great app. i never have to wait for more than a minute to get assistance from staff members, thanks rahul!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We appreciate your time and effort taken to leave us a review. Please feel free to reach out to us at any time. We will be glad to assist you.

5 / 5 Share

Feb. 9, 2023

Good explanation from the customer services person - Janani. App works as per my needs. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2023

sowmiya was very helpful with our zoom meeting today with setting up my account. I would high recommend using this system. the support was great. Also to add at a later date, I must have contacted these guys a good 10 times now and not once has it been an issue and has always resolved any issues. the response time aswell is bar far the fastest on all apps I've used.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your motivating review. We will be glad to assist you anytime. Thanks, LogBase Team

5 / 5 Share

Feb. 6, 2023

Thanks Janani for helping me! Great customer experience! The app is always great and they always support my business with all my needs.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

DHINA was an excellent support. Extremely helpful and quick assisting with integration of the app as well as kind and patient.

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to leave us your wonderful review. We will be glad to assist you at any time.

5 / 5 Share

Jan. 7, 2026

Amazing APP! all the help they gave me to understand and set up the app, specially Kavishan and Subiksha!!!!!!!!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We are glad to assist you at any time.