All reviews

Rating Breakdown

  • 5
    97% (979 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (985)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2022

I have been using this app for a few weeks now & it does everything i need. Every time i have had a problem or am unsure on how to do something i just click on the chat & the team is super helpful & so quick to answer my questions & assist me in whatever i need! Great service!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Hi I got some great help from subiksha today. He fixes my problem straight away I am amazed how helpful the team are the in store pick up local delivery app are. Could not be happier with the service Blomster and Baker.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I contacted support 2 times (once to help set up, and one to add an extra feature) - they were so quick! Literally I sent an email and 15 minutes later I had a response saying my request had been put into action. love it so far!

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Finally, our problem in pickup point is SOLVED by this apps, We satisfied your service. Siva is GREAT to assist us! Thank you so much!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Dhina helped me fixed the checkout page. Very patient and very informative. Thank you very much. Also, when you need help asap they are 24/7 there to help you.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

very useful app and great support .. Sreeman helped me out a lot, thank you so much .. recommend if you running a cakery like us or any food business :-)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

Customer support is awesome. Janani was able to reply my message right away. She was very helpful and answered all my questions. Thanks!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

This app is the real deal. Fresh out of the box, no issues at all, and support was above and beyond anything I could’ve asked for. Siva was great from start to finish. This was the best installation I’ve done by far. I was set up with ease within 24 hours. Their support team is ALWAYS there by your side every step of the way. I’m going to install their other apps. Stop looking for other local shipping / pickup apps and get this right now. You’ll be stupid to pass this up, you can’t beat the price and support with these guys, they’ll hold your hand and set it up for you with ease.

Using app

11 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 22, 2022

Great service when you want the extra help. I wanted to copy all settings that i got to another store and the guys did this over the chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Customer Service is amazing - always helpful, responsive and fix the issues immediately. Was quite easy to setup however my needs are very fickle so they were able to help me get it to where it needs to be. Update 01-23, still incredible service and so happy with this app - would love the developers to please have a minimum spend per day rather than a flat fee for all 7 days please. Dhinakar is 5* service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Great app and the features work perfectly but the support is what really makes this app stand out. I've had lots of custom requests which the team have really worked hard to understand and implement for me within minutes to a couple of hours at most. If you ever have any questions the team are always happy to help straight away. I will use this app on any future stores that need it and will be happy to use any apps made by this developer.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

These guys have the best customer service hands down. Anne went above and beyond to fix the problems I was facing. Some of the problems were not even from the app but they went an extra mile to solve everything.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Really good service and support provided by the Siva & the support team. managed to get set up within 20mins! App works really well!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

This app and the support provided has been amazing. We needed an app that could handle multiple delivery scenarios to work in with our small business. To date all has been achievable! Most of all the ability to set up Zoom calls and discuss our needs and have them attended to live is amazing. Highly recommend the app! Subiksha offered me exceptional support and service regarding my Pickeasy issue. I am very grateful for their professionalism and assistance.

Using app

About 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 27, 2023

Barath was very patient and professional in helping me with some complex issues I was having. And the app is very helpful in allowing me to schedule distinct products for distinct events.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

This app has the best and quickest helpdesk! Whenever I have a question the respond right away and fix whatever issue I have.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 22, 2021

Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs

Using app

9 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, This is Saravanakumar, CEO of LogBase. I sincerely apologize for the issues that happened. l understand the pain of losing customers as we also run an e-commerce business. I just went through all the communication you had with our support team. It looks like the checkout experience for the customer was not seamless. If you can give us another opportunity, I can connect with you personally on a Zoom call and sort out the issues you have in the checkout page. We can also help you customize all the emails as per your requirement. We are also limited in some cases in Shopify as the checkout page of Shopify is not customizable, this would be the case for all similar apps in the Shopify app store. You can check them as well. Thanks for the opportunity and time. Saravanakumar CEO LogBase

4 / 5 Share

Dec. 22, 2021

The service is amazing. The chat support is really helpful and always directly available. I never had a problem that couldn't be solved.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 20, 2021

These guys did a great job at helping resolve some shopify delivery issues and their app worked really well!

Using app

11 months

Total reviews

2

Average rating

5.0