All reviews

Rating Breakdown

  • 5
    97% (997 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

March 12, 2021

The support team is so great!!! They have always gotten back to me super fast and they have always been able to fix any issues I have run into promptly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

This app is brilliant and the tech support is second to none. Nothing is too much trouble for them. Can't recommend enough!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

the customer service is EXTREMELY fast and documentation is very clear. everything is stellar from the moment you install. I had a couple questions as I was setting up, and was able to set up a zoom call with them and they helped me work out everything. excellent service. update - I've been using this app for months, and their customer service continues to amaze me. my checkout crashed for tons of customers due to another app interfering with this one. even though the issue wasn't this app's fault, they fixed it for me. 10/10.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

They helped me set it up so it would be as straight forward for the customer as possible. Very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

This app is great, I recommend it. I really appreciate the customer service. Support staff are very knowledgeable and helped me numerous times!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Amazing customer service!! Super fast, knowledgable and eager to get your store up and running as quickly and smoothly as possible. Super happy!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

We were using a different app for our Pickup & Delivery date selection and it was giving us no end of trouble for us and our customers, especially given the seemingly unique nature of how we sell our products. I searched and found Store Pickup & Local Delivery and decided to give it a try. Even though they were in their infancy (we've been using them now for 7 months) and the app didn't have all the features they do now, it was the support from the team that blew us away. They were always happy to assist in setting up or changing settings, customising and performing minor tweaks, and listening to feedback and feature requests (which they've now added) and we couldn't be happier. Thank you so much Kumar and the team, we couldn't ask for more, and our store would not be what it is today without you! HIGHLY RECOMMENDED! FIVE (TEN?) STARS!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

This app is exactly what I need and the support/development team is A-M-A-Z-I-N-G! They have been extremely helpful, knowledgeable, and patient with my 238923471372392 questions. I love how responsive they are to questions - definitely top-notch customer service. The app's functionalities are great, the interface is easy to use, and its appearance in my store is beautiful. It definitely creates a great user experience and I know the team is making a bunch of improvements to make it even better. I tested TONS of other apps, and this beats the competition in terms of functionality, ease of use, price, support, and appearance. I would give it 10 stars if I could. Thank you!!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Always on hand to help via zoom - they are great! I'm not good with anything technical, so they are honestly amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

The staff here are brilliant. I highly recommend. Did Google Meet and Screen Share and then let them work their magic.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Congrats to Team LogBase this is fantastic, and guys done the setup for me, and it works 100% as it says.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Very helpful and friendly team, they handle the set up for you if you need help and the app works well!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

I need so many different options when it comes to pickup, delivery and shipping so this app was perfect. But the BEST part about it is the customer service. They have helped me numerous times, have always figured out a solution and are so extremely helpful. I cannot recommend them and this app enough.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I have tried the free trials of most of the store pick-ups on this system and this is probably the best. The customer service is great, just click on live chat and they can get you on zoom and fix your queries within a few minutes, it's really easy!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

We installed this app onto our website to enable our customers to easily pick between normal shipping and Click and Collect. The App support was super helpful and efficient. We had a few appearance and performance preferences that we couldn't solve and so we contacted support, arranged a zoom meeting and screen shared our issues. The friendly app expert solved all our problems and we were up and running straight away. Would highly recommend to anyone looking to install.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

We have a floral shop and had been using a different app for the past several months but in order to get all the features we needed our monthly price kept going up. The customer service with In Store Pickup Local Delivery is unmatched. A wonderful representative worked with me this morning to get everything set up exactly how we wanted it and after set up I had one more question and within 2 minutes another associate had me on a zoom call and had fixed the problem for me. Amazing app, best customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

This app provided me with all the options needed for my store. The support team behind this app is superb! During our Zoom meeting everything was set up and met the needs of my store! Thanks a million!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I changed to use this app as the previous provider had too many glitches and didn't really assist me to rectify the issue. LogBase provided me with clear instructions when setting up the app to integrate my with my store and then immediately jumped on a zoom call with me to help me with the rest of the issues that I was facing. I highly recommend them and their excellent customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

I am using this app to schedule deliveries of picnic boxes to the island of puerto rico. Sree helped me set it up with all the custom details exceuted perfectly, and we will keep this subscription indefinetly. HIGHLY RECOMMENDED

Using app

12 months

Total reviews

3

Average rating

5.0