All reviews

Rating Breakdown

  • 5
    97% (980 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (986)
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5 / 5 Share

Dec. 20, 2021

These guys did a great job at helping resolve some shopify delivery issues and their app worked really well!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Great customer service!!! Really fast and easy to talk to, provided images/screenshots for guiding me in our issues. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

Best customer service ive ever received on an app. On top of that, the app interface for frontend and backend is so good. Definitely highly recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app, very useful and convenient. The support is great and very responsive. Would definitely recommend this app.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

We switched from another app to this one. Cannot say enough about the amazing customer support from Raj Kumar and Barath! They spent over an hour helping me set up our store. HIGHLY RECOMMEND this app! Anytime I need help, this team is there and offers help any way they can.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

I struggled for ages trying to find something that would work for my cookie shop and I cannot praise this app and its customer service reps enough! I had to take a break for a few months from my business and am recently re starting it back up and have forgotten some of the steps I need to make the products I have available to my customer base. Its 1245am and Janani was there in a matter of moments on chat not only to help but resolved my issue in less than 3 minutes. I cant ask for better service, because I dont think its out there! :D

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

I'm currently in the process of setting up my store to be able to offer our products for in-store pickup, local deliveries and nationwide postal sending. This will require different dates/times and availabilities based on postal code and product and different pricing based on area, product state (frozen/non-frozen) etc. etc. Basically, there are lots of variables and in combination with another of their apps (Shipeasy), it appears to take care of ALL of it!! I'm yet to go live but after installing the app, I had thorough zoom call with Janani which lasted over 2 hours, just to discuss everything and set it up. It was so easy, and so helpful and was worth the first month's subscription alone. I'm very excited about this and hope it fulfils everything it promises - but I don't see why it shouldn't BIG thumbs up. Thank you!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Good support service, and speedy to solve my problem, the support team so friendly and helpful, recommended app for sure!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

12 Stars, my Zoom help session took 14 minutes saving me so much headache sorting out my delivery/pickup/shipping options. Good product, good price, excellent people on the other end of the phone!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

The software integration performance is excellent to achieve the basic needs, and the service is very good to solve user problems very quickly.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Cannot rate this highly enough. Siva was AMAZING. After so many issues using other Apps, Siva solved all my issues over one zoom call and installed the application for me. 10/10 would reccomend. THANK YOU SIVA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

Siva was really outstanding. I think this app will do everything I need it to. Fantastic customer service.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

We worked with Sree with the Customer Success Team and they are very helpful and had speedy replies.

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 19, 2021

Great app. Raj and the team offer incredible support and are very friendly. Would certainly recommend

Store

nemesis

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

This app is excellent! It's exactly what we needed to compete with other major food ordering platforms. We were able to split our our products offering for pick up or delivery, allow customers to choose their preferred dates and times, black out certain days the courier won't pick up, and allow for 1 hour slot windows for pick up and collection. This is a game changer if you run a hybrid business model for fulfilment. I HIGHLY recommend! Plus the support is excellent - issues resolved in minutes not days.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

This app provided exactly what I needed, and the support is one of the best I have experienced, all support/questions were attended to with speed.

Store

Lemoni

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I've used this app for a while now and their customer service is the best I've ever experienced. Today Siva helped me troubleshoot some settings that I couldn't figure out. Any time I have a question they are always willing and ready to help.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

This app is amazing, it has so many amazing features that has really made my store user friendly. The online support team have been amazing and been there every step of the way. Rajkumar has helped me with every issue I had , he was absolutely amazing.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

The customer support here is second to none. Siva has been a dream to work with. He's always so quick to answer my questions and even better yet - you can work with them live on a call. I had so many issues with integrations of other apps and he solved them all. HIGHLY HIGHLY recommend this app, as you will be supported the whole way through

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Werkt fijn met heel erg veel mogelijkheden voor zowel bezorgen en afhalen. Bij vragen werkt de service ook erg goed!

Using app

About 7 hours

Total reviews

1

Average rating

5.0