All reviews

Rating Breakdown

  • 5
    98% (1,127 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,119)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2023

Great support, Rahul and thank you very much for helping us. I really appreciate you're help thanks again

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

May 8, 2024

Barath and Rajkumar was extremely helpful! he helped me set up my local delivery and store pickup options. very fast respond time

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help! Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout. There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Nov. 23, 2025

ALWAYS great customer service.. I was helped Janani, I was greeted with a chat pop up from window where a real agent joined right away. This has been the case every time I've had to troubleshoot. They assisted with my issue then also showed me how to update it myself for next time. Very happy with this!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 17, 2023

The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! 🙏🏻

5 / 5 Share

Jan. 10, 2023

Their customer service is top-notch!! They helped me customize the look of the app to match my store theme perfectly. They're awesome.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your wonderful review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 9, 2023

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。 また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。 一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It's always our pleasure to assist you.

5 / 5 Share

Jan. 2, 2023

Love the great customer service. Always quick to respond, super helpful and efficient. I've dealt with different people but they were always very knowledgeable.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Kavishan is the most professional support ever! amazing app and amazing service! A bit more improvements can be done to the app to match all our requests, but I'm sure the team are open for suggestions and are actively working to improve the app!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

Wonderful service Subiksha. Very talented support, and extremely helpful. There are many customised options. Will recommend to anyone.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Their App works great and has a ton of flexibility to it. Dare I say it is likely the best pickup and delivery app available on the Shopify store. Support is always top notch. Instead of just having the option for support via email or support ticket, these guys also allow you to request support via Zoom. Best service I have received out of all the Shopify App teams I have worked with.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Customer support and app functionality are top-class, special mention to Siddardh for sorting so many details of the setup of the app that I wouldn't have been able to do. Massive thank you.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Excellent service was able to schedule a zoom meeting on the same day I had a query and get it resolved!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

so helpful, its just the best app to use, i have tried many others and i always come back to this one. So simple but complex in what you can do, download it now

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Perfect for businesses that deliver locally! The customer service is wonderful! Siva helped me figure out everything I needed. Thank you Siva!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

We haven't implemented the app live yet as we're still in the setup process but they have been great to work with. Siva helped us navigate through the issues we had at the outset and it's great to know they are available for any other issues we may run into.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Ms. Janani was very helpful, very clear instructions, solved my request in a short amount of time. Very convenient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Febin and Siva helped me very patiently and good to set-up the app in my Shopify account and showed me how the settings work, so I can do it myself perfectly

Store

CEMS

Using app

Over 1 year

Total reviews

2

Average rating

5.0