All reviews

Rating Breakdown

  • 5
    97% (984 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (990)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 3, 2022

I've used this app for a while now and their customer service is the best I've ever experienced. Today Siva helped me troubleshoot some settings that I couldn't figure out. Any time I have a question they are always willing and ready to help.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

This app is amazing, it has so many amazing features that has really made my store user friendly. The online support team have been amazing and been there every step of the way. Rajkumar has helped me with every issue I had , he was absolutely amazing.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

The customer support here is second to none. Siva has been a dream to work with. He's always so quick to answer my questions and even better yet - you can work with them live on a call. I had so many issues with integrations of other apps and he solved them all. HIGHLY HIGHLY recommend this app, as you will be supported the whole way through

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Werkt fijn met heel erg veel mogelijkheden voor zowel bezorgen en afhalen. Bij vragen werkt de service ook erg goed!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Very helpful experience with solving small issue that came up - Suki was 1st class. Thank you

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

This app works well and has reduced our backoffice workload significantly and reduced order errors. It's pretty easy to use and set up, the support service is very responsive and have fixed any issues I've come across They keep adding more features that keeps this app well ahead of the competition. We've changed our theme and again the app team were super responsive, changing the app colours to match our new theme really quickly

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 14, 2021

Shiva is great! after a long day of work... he made it a successful day!. thank you very much and have great success in the future.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

app is simple and grate!! special things is that does not add a product "pickup" to your order like all the others do... and that is important because it will not change your product statistics ... we have lots of app and the support of this one is FIVE STARS !!!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2021

This app is really important for online florists because choosing delivery date is very crucial for our customers. A huge shout out to the team, Sree, Siva, Janani and Rajkumar, who had helped me to set up the delivery settings based on our store unique needs. They had also helped us to customise the appearance based on my perfectionism and OCD. Great work! Highly recommend!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

The online customer support service i received while attempting to set up this app was fantastic! There were a couple of small issues i was unsure how to resolve and Siva in customer Care amended for me from their end with my permission.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

I can't honestly say enough good things about this app and the support team. The app does exactly what we needed and we have been able to style the UI to suit our site design. The support team are highly responsive and extremely helpful.

Store

Corries

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Best customer service of any app I've ever used. The guys are very responsive and fast to solve any issues. I use the app to control my daily deliveries and they are always by my side if I need to customize the experience. The app is also very simple and effective!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

We use this app for delivery and pickup scheduling. It's been quick and simple. The app team has also been helpful and responsive whenever an issue arises and are quick to get it solved. Thank you to the team at LogBase!

Store

Mazati

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Great customer support. Works well and nice feature to get emails with each order per location. Also usefull to customize local language.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Been looking for an app with all these features -- finally! It makes our life so much easier, and our customers happier with clear-cut delivery options. Logbase team is also very helpful. They're the first Shopify developer team that actually stayed on a call with us until our issues were resolved. Thank you Logbase!

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 30, 2021

We are an online cake store and we use this app for our local deliveries and pick up. The app works well and we are happy with it. The most important part is the customer service. The support team has been invaluable to us from helping with the set up and fixing any minor issues. They have a Zoom service, where you can book a meeting and speak to someone on their team and they help you right then and there. The customer service is outstanding.

Store

bannos

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I haven't fully explore and use it but the way it was shown and configure, it pretty covered all things our online store is needed. Adding more is the very accommodating and well knowledgeable technical support(Sree) and even their CEO is trying to help to resolve the concern. Thank you! I appreciate you kindness.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Super helpful with on-boarding and setup. Definitely recommend. We were so impressed that we were up-sold on two separate apps.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

The app simply does what is should and is easy to use for my customers. And the support is amazing! Thank you for your help!

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I have used lots of other apps in the past but this one by far is the best app out there they are so helpful and fast i recommend this to anyone looking for a delivery or in store pick up app A+

Using app

1 day

Total reviews

1

Average rating

5.0