All reviews

Rating Breakdown

  • 5
    98% (1,127 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 97% (1,119)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2022

Purchased the app only 1 days before going live and with the help of the awesome tech support team, got the site up and running in time for our big launch! Seamless and easy to use. LogBase is very supportive of startup companies! Dhinakar and the rest of the team were awesome!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Annie was very helpful, Great support, app works well. recommend it, does what we need it to do, adaptable features are a bonus

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

Very responsive and helpful support team! The app wasn't embedded properly in my theme so they promptly fixed it for me. They also helped me out with other things in my theme.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Sudhan, Subiksha and Manaz was very helpful, she took time to help me with my holiday schedule on zoom, it was very quick! Thank you! Merci beaucoup pour le temps qu'ils m'ont donner.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Best customer service!!! Thank you Vignesh!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Really good application. Excellent costumer services. They help you with any inconvenience with the app.

Store

Nagev

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Fantastic! I had a tricky issue trying to include delivery date and time details in Shopify's automatic order confirmation email. Tried googling for help with all sorts of remedy with no success. Approached helpdesk via chat and issue resolved within 5 minutes. Thank you to In Store Pickup Local Delivery's team, especially, Dhinakar.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

I had a very helpful setup zoom call with Dindu,Vinduja and Berath. He was very patient and set the app up perfectly. Thank you.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

Live chat is always helpful, very clear in instructions, swift in replying and providing the perfect solution as per my requirements. I reached out for help several times since my use and always have a pleasant experience. Thank you Janani!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

This app has the best customer service! They have helped me solve every issues promptly and they have even helped me troubleshoot issues with Shopify that they need to address. I really appreciate this team! Best part of having a Shopify shop!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Subiksha was extremely helpful with checking on how effectively the app was running on my store, thanks so much for the time, and patience with me. much appreciated.

Using app

Almost 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 8, 2022

easy setup in app. very comprehensive options to choose. very helpful CS team. quick to respond. highly recommanded

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Dhinakar was extremely helpful and walked me through the setup process. Great app that functions well for my store.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

very helpful customer support easy app to use and very clean look. hfdshsdhfdhdf hdhghghshfhfhffshgfsh

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Simple and straight to the point. Was very quick to respond to us when we reached out. The staff, ANNIE and Subiksha gave quick and efficient solutions.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Amazing App! Finally, an App that does everything that I need. I've used so many Apps over the years and this one FINALLY nails everything that you need for an online store that offers pickup, shipping and delivery. Couldn't recommend it more!

Using app

2 days

Total reviews

5

Average rating

3.6

5 / 5 Share

Oct. 17, 2022

Thank you for your kind support. It was very easy to understand. If there is anything I don't understand, you also reply to me immediately and you are very helpful online.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

I worked with Sudhan on the setup of the app and he was very helpful. They met with me multiple times to go over the setup and functionality of the app. He was very responsive to any questions. I would highly recommend the app and Sudhan.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Janani Logbase とても親切で丁寧かつバグがあっても最後まで付き合って解決してくれました。とても頼りがいがありますし、このアプリはサポートが充実しているためとてもおすすめです。もしバグがあってもテクニカルサポートにすぐ連絡し解決に努めてくれます。

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Sudhan from their customer service team was extremely helpful. He was responsive and assisted me with my store needs. Great app for retail stores that need lead time on orders. I suggest this app for anyone looking to set up an e-commerce business. 5 out of 5 stars!

Using app

3 days

Total reviews

3

Average rating

5.0