All reviews

Rating Breakdown

  • 5
    97% (999 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Nov. 22, 2020

This application is astounding. Our company has a unique schedule and we were unable to use the basic features within Shopify. This application allows us to adapt our unique delivery and and pick up service and make it a reality. The support we received from LogBase was the best I have ever experienced. If you ever need to customize your delivery and pick up service -- this is the best software and service you will ever encounter. They are amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

So regardless of the app itself, which I am loving so far after working through the setup, the support is AMAZING and makes this app the best out there. Honestly, I am confident in using this app moving forward simply because of the wonderful support provided. I went into the free support zoom meeting with one question and ended up getting help optimizing the app beyond what I thought was possible. Thank you all for this app and your continuous support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

This app is perfect for everything I've thrown at it. I have three zones of deliveries, all at different prices and all with free shipping over £20. Can set the zones with full postcodes or partial matches and it works amazingly. Can easily customise the look of the cart mechanics to suit your theme and the options for setting specific days for delivery and lead times is crucial and flawless. And then there is the support, they cannot do enough for you and they are available 24/7. They reply instantly and any changes or big jobs are done within 12 hours, if not there and then. The team have made big changes based just off my questions and they literally cannot do enough to help. I honestly wouldn't bother wasting your time trying other apps because I have tried them all and they dont even come close to the functionality and support of this one by LogBase.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2020

Excellent app & very good customer service, they helped me to set-up the customer chosen delivery date across checkout, order confirmations & order status pages.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2020

If I could give a 100000 (or more) star review I would! I have never experienced such incredible customer service in my life. Every single brick wall I hit, any time I had a query and needed some assistance there was someone right there to help and find a solution or best case work-around. Kumar in particular (and Sree) I simply cannot praise more highly. Thank you so much for all you've done to help with the launch of my site and the ongoing support you are continuing to provide. With warmest wishes and my deepest thanks, Hannah (Operations Director at The Sorbus Tree).

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Got to say hands down some incredible technical support with these guys. Was on a tight deadline and experienced some issues - they got back to me within 6 hours and basically ran through everything from start to finish to make sure all was working. Special thanks to Kumar!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Rahul is excellent. He helped with my questions immediately. Appreciate and thank you!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I recently upgraded this app and am very happy I did. The option to have different lead times for my products is exactly what I needed. I needed some help to set it up correctly and the support people were amazing and very quick to respond. I was able to customize this app to fit my specific needs.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Amazing app, easy to install and and they have a great support they they hel us to install some box.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

We have received really great support from this app and it does everything we need it to do. Very helpful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

AMAZING CUSTOMER SERVICE! needed the app to be adjusted for my use as i only ship products not pick up but i still wanted the chosen date function and they did it perfectly. we even had a zoom call where they did all the changes from my screen keeping me informed on all the changes. amazing. cant recommend enough, ive tried so many date apps this one is the best especially since you can change prep time for different products like i needed.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Excellent, flexible app! Simple to set up, includes all the settings you need to accommodate even complicated services and hours (which is important for a lot of restaurants turning to delivery during these times). Technical assistance is second to none - the developers are always available through chat, offer quick and helpful assistance. Highly recommend for any restaurant looking to pivot their business to offer delivery and pick-up.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2020

This app is great, and helps our restaurant keep up with the times. The tech service team was so helpful at resolving all of our issues. I highly recommend this app!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

This app is fire. A must have for every one who's using shopify to run their local business. The app has helped us tremendously to manage the incoming orders and not get flooded in the kitchen. Now it's just the perfect work flow. The support team is super helpful and kind. If you need any help just chat with them. They're happy to help. Can't wait for the coming language updates. Keep killin' it

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Store

Crave

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

In Store Pickup Local Delivery helps you add slot pickers not only on the cart page but the ajax cart as well. They have a free set-up assistance service which is very prompt and efficient. It is definitely one of the most cost-effective solution out there!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

Does what I need it to, would be even better if it had a pick list. more. Very helpful and professional help to custom code so that my customers have a smoother check out experience.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

Absolutely brilliant, support was fantastic. Thanks a million you just made my job soooo much easire

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

I'm using the base version and this does exactly what I need since our business is exclusively pickup and delivery. Their online chat help is quick and helped resolve some initial setup issues I was experiencing. They also took the time to setup my timeslots, review all my settings and suggested some tips for better user experience. I spent alot of time with other Apps that didn't work the way I wanted and never heard back from their support. This App and service rocks! Thanks LogBase to getting my online store up and running!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

The support team goes above and beyond to make sure their application works best for your theme. They have a great communication system that allows you to schedule Zoom calls for initial set-up and/or questions. This application has been so helpful for our store after we changed to a new curbside pick-up model.

Using app

About 2 months

Total reviews

2

Average rating

5.0