All reviews

Rating Breakdown

  • 5
    97% (987 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (992)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2021

Super helpful with on-boarding and setup. Definitely recommend. We were so impressed that we were up-sold on two separate apps.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

The app simply does what is should and is easy to use for my customers. And the support is amazing! Thank you for your help!

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I have used lots of other apps in the past but this one by far is the best app out there they are so helpful and fast i recommend this to anyone looking for a delivery or in store pick up app A+

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Before we installed the app I checked all the reviews. For us it was strange all reviews have 5 stars. But we try the app anyway. Now i can say the guys deserved every single 5 star review. The support is outstandig and as a Ecommerce Senior Consultant I want to recommend them. Thanks guys Manaz Logbase

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 13, 2021

The support team is awesome they'll set up everything for you right in front of you, app works super well and is flexible to cover most special situations that I have (different regions based on week, different shipping rates based on distance, etc). I'm having a great experience

Store

SKINTO

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

I have used a lot of Shopify app and my experience with their support has been always OK, but the support from this app is on whole another level. Thank you, Shiva and Shree for helping me set up everything. Great UI, and a lot of customization. If your store does local delivery and pick up this is my No. 1 must-have app. I Highly recommended it!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

This app did a much better job than the previous one I used and it's very customizable. The support team is super helpful and respond really quickly. No regrets using this app at all.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

I am consistently incredibly happy with the service from this app. The team are so quick to respond, are very friendly and have been able to resolve any issues I have had very efficiently. They always go above and beyond to help me with the tech side of things, which is not my forte, and have made my life so much easier. Today, Subiksha helped me reinstate the app after I changed the theme of my Shopify store. We were on a Zoom call within minutes of me getting in touch and also ended up fixing a calendar issue that I hadn't even mentioned. They were so kind and helpful and this app has totally changed the way we sell online, allowing for different postage costs and different delivery dates based on location. I cannot recommend this app and it's team enough.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

The app is fairly easy and uncomplicated! The support team is truly so supportive! Highly Recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Tried this app for our store. Customer Service is great, Sree helped me set up everything remotely. I would recommend

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Was having difficulting with a couple of settings and messaged the support team. Within 5 minutes I was on a Zoom call, he was controlling my screen and entering code to fix all my problems. Amazing service I was so impressed by this. I highly recommend you download the app.

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

Using app

13 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 5, 2021

Thank you, Thank you, Thank you!!!!! I have had this website for over a year and I have finally been able to get it up and running with your help and expertise. You all went above and beyond expectations and troubleshooter every angle of potential problems with my checkout process. AWESOME! Thanks again!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Needed help with Draft Orders and the team got on zoom with me and resolved the issue in less than 24 hours. Great service - thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2021

We have very specific needs, so it was difficult to find an app that could meet all of our demands. I came across this app and was so happy when I found out they could meet our needs! Their support is awesome, they are available around the clock and are always there to help us. I am very grateful that we found this app for our store and I want to thank the developers and support team for their continued help!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2021

Excellent, easy to use app with awesome customer service. These guys offer several different methods of contact to make it easy and the support is thorough and quick. Brilliant - would recommend to anyone with one location or several.

Using app

25 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 8, 2021

Our floral & gift store is using this app now to allow customers choose when they would like to receive their orders, by choosing if they want a delivery, or to pick up at the store. We customised the date range and time slot according to our business hours. The interface is user friendly, it's very easy to use as feedback by our friends who have tested out our newly launched website (we shifted from another e-commerce platform to Shopify recently) Installation is hassle free and the only thing we faced was the date picker window got truncated while on mobile mode. Once we wrote in, they replied within 6 minutes and got it fixed, that's just incredible.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

I used this app to help me customize my page so I can have date and time slots for delivery. I had an issue trying to solve something with Paypal and Saravana was the best helping me with some coding. Less than 10 minutes and he solved my issue!!! I recommend the team so much, they are so very helpful. Thanks a lot!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2021

Great App ! Very useful, easy to set-up and to use. Great support, very kind and helpful. I defenitely recommend them. Thanks !

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Siva is very helpful and competent. I asked for 3 scenarios of shipping rates and he was able to work out a great solution. He is also patient and pleasant. The experience gives me much confidence to continue using Logbase / Pickeasy. Thank you Siva and Logbase.

Using app

Over 3 years

Total reviews

1

Average rating

5.0