All reviews

Rating Breakdown

  • 5
    97% (987 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (992)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2024

Great App, excellent support by Barath! Greetings to Rahul who helped me, specially Barath setting everything my business needed up! Great Job!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

May 28, 2021

Sree is the most patient and so knowledgeable about his work! Thank-you so much Sree! Please give him a pay raise

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

The app has much better functionality and features than I was even aware of. The support was fantastic. They jumped onto a zoom meeting with me within minutes and walked me through the app setup! GREAT JOB! THANK YOU SO MUCH!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2021

This app works perfectly well. It is easy to integrate and the customer service is simply THE BEST. They answer in real time and can access the backend of your site to fix any problem in just a few minutes after the request. Absolutely recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Great apps, works perfectly and the customer service is so great ! They take the time with a zoom callto help out aand make sure you truly understand. Thanks again for your previous help !

Using app

About 16 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Very well thought out, with so many customizations and features possible to suit your delivery/pickup needs. Customer support is also top notch! Updated to add that I have on several occasions been in touch with customer support, and they have all been fabulous. Annie helped me with setting up the advanced app, and I had a number of things I needed help with - she did them all in a timely manner and exactly how I needed them to be. Thanks so much!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

Amazing customer service. Easy to get a hold of and great communication. Easy to work with and gets to the root of the issue fast.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

The team has been super helpful in assisting us in setting up delivery& pickup on our store due to our complicated delivery settings. We're live with the app for almost a week now, so far so good. Happy with how its working out so far! Try it out and get in touch with them via zoom to get help, their support have been quite impressive! Update: Aug 2023 - have been using the app since Apr 2021. Support had been great and have helped in minor adjustments as and when required. Much appreciate the support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

This app has been the only way we were able to create a digital food pickup/delivery platform on Shopify. Anytime I need support the guys answer immediately on the app chat. It’s like they never sleep... but very thankful. Loving the new improvements also! Thanks guys. - solthaikitchen

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

I've had so many question on how to customize my shop to better suite my needs. All the techs are so knowledge able and are always available instantly via zoom for help. Worth the money!Love this!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Such a brilliant app for my complex postcode delivery radius business. The help & support is AMAZING

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2021

Absolutely incredible customer support. Have never experience anything like this with any other app. They immediately reply by chat or will get on a zoom call and figure everything out without a fault. Would highly recommend this app for their customer support!

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

the customer service is EXTREMELY fast and documentation is very clear. everything is stellar from the moment you install. I had a couple questions as I was setting up, and was able to set up a zoom call with them and they helped me work out everything. excellent service. update - I've been using this app for months, and their customer service continues to amaze me. my checkout crashed for tons of customers due to another app interfering with this one. even though the issue wasn't this app's fault, they fixed it for me. 10/10.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Amazing customer service!! Super fast, knowledgable and eager to get your store up and running as quickly and smoothly as possible. Super happy!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much Barath!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

We were using a different app for our Pickup & Delivery date selection and it was giving us no end of trouble for us and our customers, especially given the seemingly unique nature of how we sell our products. I searched and found Store Pickup & Local Delivery and decided to give it a try. Even though they were in their infancy (we've been using them now for 7 months) and the app didn't have all the features they do now, it was the support from the team that blew us away. They were always happy to assist in setting up or changing settings, customising and performing minor tweaks, and listening to feedback and feature requests (which they've now added) and we couldn't be happier. Thank you so much Kumar and the team, we couldn't ask for more, and our store would not be what it is today without you! HIGHLY RECOMMENDED! FIVE (TEN?) STARS!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

The staff here are brilliant. I highly recommend. Did Google Meet and Screen Share and then let them work their magic.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I have tried the free trials of most of the store pick-ups on this system and this is probably the best. The customer service is great, just click on live chat and they can get you on zoom and fix your queries within a few minutes, it's really easy!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

We installed this app onto our website to enable our customers to easily pick between normal shipping and Click and Collect. The App support was super helpful and efficient. We had a few appearance and performance preferences that we couldn't solve and so we contacted support, arranged a zoom meeting and screen shared our issues. The friendly app expert solved all our problems and we were up and running straight away. Would highly recommend to anyone looking to install.

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 4, 2021

We have a floral shop and had been using a different app for the past several months but in order to get all the features we needed our monthly price kept going up. The customer service with In Store Pickup Local Delivery is unmatched. A wonderful representative worked with me this morning to get everything set up exactly how we wanted it and after set up I had one more question and within 2 minutes another associate had me on a zoom call and had fixed the problem for me. Amazing app, best customer service.

Using app

2 days

Total reviews

1

Average rating

5.0