All reviews

Rating Breakdown

  • 5
    97% (999 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
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5 / 5 Share

Oct. 14, 2020

Excellent app and even better support! Kind and they helped me set up fairly quickly! I've only tried out a couple different Local Delivery Apps, this one however was the best option!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

We've tested several other order pickup apps and this is by far the best one. The support team is wonderful and helped us set the app up exactly as we needed in no time!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

Very helpful customer service, prompt in replying as well! Really appreciate the help and patience. Would definitely recommend :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

the support team is efficient and helpful. Highly recommended. hassle-free and easy to use app. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

The customer service that you get when you use this app is amazing!!! So easy to setup and use, I've never had any issues. I recommend it 100%!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great support from Padma!!! Thanks She resolved all my questions I´ll wait for the launch where I can remove, Mon,Tue, Wed, Thursday ... from the slot

Store

Opastri

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

This app works well and has great capabilities. It is simple to use and will help with my business efficiency. The support is world class. They are responsive, patient and genuinely helpful. I could not recommend the team enough. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

I didn't have any issues with this app. What makes this app really great is their support team. Their team takes into consideration suggestions from the users. And they deliver. Best support among the Shopify apps!

Store

Queu

Using app

9 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 1, 2020

Best app for in store pickup and cost effective. Excellent service, app developers are always available to help.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

This is the first app that the developer team helps to do the setup. Their customer service and response are excellent. Looking forward to new features such as order limits by locations for each time slot and perhaps more apps from this team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Thank you Kumar for so much help in setting up the app! You have made the process so smooth and I am excited to use the app on our website.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

amazing support and help with setting up the shipping and collection service immediately after downloading the app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for the wonderful review.

5 / 5 Share

Nov. 4, 2020

I love this app for delivery and pick up. They walk you through it all- fantastic help and support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review.

5 / 5 Share

Sept. 24, 2020

I have searched and searched for a one stop shop for Pick up and Deliver and to my delight, I finally found it with the In Store Pick Up Local Delivery App. Past apps created major problems in our store resulting in loss of sales as both pick up and delivery apps did not talk to each other. This app was simple to set up and integrate and the Log Base customer service chat was available for my most pressing questions. I was immediately offerred a Zoom call with the developer who did all the back end work to satisfy our needs. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Highly recommend this app to avoid headaches and confusion to your customer and to minimise your admin of using 2 seperate apps. Well done Log Base and thankyou for all the work you have put into improving our online store.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review.

5 / 5 Share

Sept. 23, 2020

Kumar really helped me with my setup questions and went above and beyond in recommending improvements to my store and website. He set up a zoom call with me so that he could look at my settings and take care of what I needed. After that, he showed me what setting changes I didn't know I needed to have, offered to do them all himself, and email me after it's done. Top-notch service and competence!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

I had very specific needs and they were able to help me fix it with ease. Helpful and available, exactly what we needed.

Using app

About 20 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 23, 2020

Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!

Using app

About 19 hours

Total reviews

1

Average rating

5.0