All reviews

Rating Breakdown

  • 5
    97% (987 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (992)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2020

We have received really great support from this app and it does everything we need it to do. Very helpful!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

This app is great, and helps our restaurant keep up with the times. The tech service team was so helpful at resolving all of our issues. I highly recommend this app! Barath is very supportive and knowledgable. He fixed my needs.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

This app is fire. A must have for every one who's using shopify to run their local business. The app has helped us tremendously to manage the incoming orders and not get flooded in the kitchen. Now it's just the perfect work flow. The support team is super helpful and kind. If you need any help just chat with them. They're happy to help. Can't wait for the coming language updates. Keep killin' it

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Store

Crave

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

In Store Pickup Local Delivery helps you add slot pickers not only on the cart page but the ajax cart as well. They have a free set-up assistance service which is very prompt and efficient. It is definitely one of the most cost-effective solution out there!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

I'm using the base version and this does exactly what I need since our business is exclusively pickup and delivery. Their online chat help is quick and helped resolve some initial setup issues I was experiencing. They also took the time to setup my timeslots, review all my settings and suggested some tips for better user experience. I spent alot of time with other Apps that didn't work the way I wanted and never heard back from their support. This App and service rocks! Thanks LogBase to getting my online store up and running!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

The support team goes above and beyond to make sure their application works best for your theme. They have a great communication system that allows you to schedule Zoom calls for initial set-up and/or questions. This application has been so helpful for our store after we changed to a new curbside pick-up model.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

We've tested several other order pickup apps and this is by far the best one. The support team is wonderful and helped us set the app up exactly as we needed in no time!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great support from Padma!!! Thanks She resolved all my questions I´ll wait for the launch where I can remove, Mon,Tue, Wed, Thursday ... from the slot

Store

Opastri

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

This app works well and has great capabilities. It is simple to use and will help with my business efficiency. The support is world class. They are responsive, patient and genuinely helpful. I could not recommend the team enough. Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Best app for in store pickup and cost effective. Excellent service, app developers are always available to help.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Thank you Kumar for so much help in setting up the app! You have made the process so smooth and I am excited to use the app on our website.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.

Using app

3 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for the wonderful review.

5 / 5 Share

Sept. 24, 2020

I have searched and searched for a one stop shop for Pick up and Deliver and to my delight, I finally found it with the In Store Pick Up Local Delivery App. Past apps created major problems in our store resulting in loss of sales as both pick up and delivery apps did not talk to each other. This app was simple to set up and integrate and the Log Base customer service chat was available for my most pressing questions. I was immediately offerred a Zoom call with the developer who did all the back end work to satisfy our needs. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Highly recommend this app to avoid headaches and confusion to your customer and to minimise your admin of using 2 seperate apps. Well done Log Base and thankyou for all the work you have put into improving our online store.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review.

5 / 5 Share

Sept. 23, 2020

Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

Wonderful customer service ! Quick and prompt. They went all way out to help me with the set up. The app meets every aspect of my business expectation.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2020

Thank you for the quick and helpful response. For a small bakery shop, this app helps me to manage the delivery date and time exactly the way that I want. Highly recommended.

Store

solight

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

Great support from padma. every theme is different so if you stuck while using this app feel free to contact for help. they will look after for you. i shared my screen with zoom and they fixed the issue very quickly. great team of enthusiastic people working behind computer to make our business operation easier.

Using app

3 months

Total reviews

1

Average rating

5.0