Pickup Delivery Date Pickeasy
All reviews
very useful app and great support .. Sreeman and Manaz helped me out a lot, thank you so much .. recommend if you running a cakery like us or any food business :-)
Customer support is awesome. Janani was able to reply my message right away. She was very helpful and answered all my questions. Thanks!
This app is the real deal. Fresh out of the box, no issues at all, and support was above and beyond anything I could’ve asked for. Siva was great from start to finish. This was the best installation I’ve done by far. I was set up with ease within 24 hours. Their support team is ALWAYS there by your side every step of the way. I’m going to install their other apps. Stop looking for other local shipping / pickup apps and get this right now. You’ll be stupid to pass this up, you can’t beat the price and support with these guys, they’ll hold your hand and set it up for you with ease.
vignesh helped us 100% with everything! Great support.
Customer Service is amazing - always helpful, responsive and fix the issues immediately. Was quite easy to setup however my needs are very fickle so they were able to help me get it to where it needs to be. Update 01-23, still incredible service and so happy with this app - would love the developers to please have a minimum spend per day rather than a flat fee for all 7 days please. Dhinakar is 5* service.
Great app and the features work perfectly but the support is what really makes this app stand out. I've had lots of custom requests which the team have really worked hard to understand and implement for me within minutes to a couple of hours at most. If you ever have any questions the team are always happy to help straight away. I will use this app on any future stores that need it and will be happy to use any apps made by this developer.
These guys have the best customer service hands down. Anne went above and beyond to fix the problems I was facing. Some of the problems were not even from the app but they went an extra mile to solve everything.
Really great app with alot of wonderful customizations options. Support given by Annie was on point and extremely fast. She even initiated a zoom session to help me through the customization issues i was faced and solved them perfectly. Keep it up!
Really good service and support provided by the Siva & the support team. managed to get set up within 20mins! App works really well!
This app and the support provided has been amazing. We needed an app that could handle multiple delivery scenarios to work in with our small business. To date all has been achievable! Most of all the ability to set up Zoom calls and discuss our needs and have them attended to live is amazing. Highly recommend the app! Subiksha offered me exceptional support and service regarding my Pickeasy issue. I am very grateful for their professionalism and assistance.
Barath was very patient and professional in helping me with some complex issues I was having. And the app is very helpful in allowing me to schedule distinct products for distinct events.
This app has the best and quickest helpdesk! Whenever I have a question the respond right away and fix whatever issue I have.
Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs
Hi, This is Saravanakumar, CEO of LogBase. I sincerely apologize for the issues that happened. l understand the pain of losing customers as we also run an e-commerce business. I just went through all the communication you had with our support team. It looks like the checkout experience for the customer was not seamless. If you can give us another opportunity, I can connect with you personally on a Zoom call and sort out the issues you have in the checkout page. We can also help you customize all the emails as per your requirement. We are also limited in some cases in Shopify as the checkout page of Shopify is not customizable, this would be the case for all similar apps in the Shopify app store. You can check them as well. Thanks for the opportunity and time. Saravanakumar CEO LogBase
The service is amazing. The chat support is really helpful and always directly available. Very helpful and very kind! Thank you Jenifer
These guys did a great job at helping resolve some shopify delivery issues and their app worked really well!
Great customer service!!! Really fast and easy to talk to, provided images/screenshots for guiding me in our issues. Thanks!
Best customer service ive ever received on an app. On top of that, the app interface for frontend and backend is so good. Definitely highly recommended.
Great app, very useful and convenient. The support is great and very responsive. Would definitely recommend this app.
We switched from another app to this one. Cannot say enough about the amazing customer support from Raj Kumar and Barath! They spent over an hour helping me set up our store. HIGHLY RECOMMEND this app! Anytime I need help, this team is there and offers help any way they can.
I struggled for ages trying to find something that would work for my cookie shop and I cannot praise this app and its customer service reps enough! I had to take a break for a few months from my business and am recently re starting it back up and have forgotten some of the steps I need to make the products I have available to my customer base. Its 1245am and Janani was there in a matter of moments on chat not only to help but resolved my issue in less than 3 minutes. I cant ask for better service, because I dont think its out there! :D
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