Pickup Delivery Date —Pickeasy
Shopify app to select date for Local delivery Local pickup...
Rating
4.9
feedback
1,021
chart
#614
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April 30, 2024
I received amazing service from Suki, quick responses and immediate resolution of my store's issue. I'm very happy with the app and would greatly recommend it.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 27, 2024
Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page. Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.
UPDATE: We noticed that our team has promptly addressed and fixed the problem you mentioned. We hope everything is working fine for you now. If you need any further assistance or have any questions, please don't hesitate to reach out to us via email. Regards, Logbase. I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.
April 24, 2024
This app adds functionality we very much needed to our Shopify store. I have found the tutorials to be easy to follow and straightforward. Support is Amazing for this app. They always respond immediately which is impressive and never take more than a few minutes to resolve an issue. I would highly recommend this app if you are looking to do scheduled pickups and local deliveries.
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April 20, 2024
Barath was very very helpful!!
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April 16, 2024
Easy and simple app, awesome customer service
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April 16, 2024
Barath var väldigt hjälpsam och hjälpte oss att komma igång med appen, det ska bli väldigt spännande att testa detta på våra kunder! Jag får komma tillbaka och ge betyg till själva appen men Barath får 5 stjärnor i sin kundsupport!
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April 15, 2024
Janani helped me so much I really appreciate the customer service this app has provided
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 11, 2024
Nandini helped me a lot. She is very kind and friendly.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 9, 2024
Great Support system. One of their support engineer named Veena jumped on a zoom call and fixed the problem for me. Thank you Veena!
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April 7, 2024
All my requests were actioned within minutes.The best customer service experience I have had in a while!
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April 6, 2024
The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently. The app is great for what I need and is versatile so I have more flexibility with how I sell different products.
April 3, 2024
Amazing plugin, amazing customer service!
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April 3, 2024
Great service
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May 15, 2024
Quick response from the support in general. Vinduja resolved and issue in few minutes. Very helpful.
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April 2, 2024
App serves its intended purpose and I'm amazed with the support. One of the few in Shopify with fast response times and willingness to help with customisation. Truly impressed!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
March 27, 2024
Barath very helpful and easy to work with to setup the app.
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March 25, 2024
Super helpful staff, problem fixed in a min!!
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March 25, 2024
big thanks for annie
“We're really grateful and appreciate you taking the time to share your rating with us."
March 22, 2024
very helpful costumer care sudan , thakyou
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March 22, 2024
Jenifer was a star today in helping us set up our custom integrations of Pickeasy, with the support of her team. It seems like it's going to take care of all of our needs, in terms of calendar functionality. Thanks very much!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.