Pickup Delivery Date —Pickeasy
Shopify app to select date for Local delivery Local pickup...
Rating
4.9
feedback
1,062
chart
#557
All reviews
Rating Breakdown
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July 30, 2024
Jenifer was great, fixed an issue very fast!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 6, 2024
Initial interactions were positive, but subsequent technical issues have been met with disappointing customer service. Despite multiple attempts to contact the team via the provided email, there has been no response to my query. Every time I contact support via chat, they have no clue about my query or the email I have sent. The prompt to leave a 5-star review immediately after the initial meeting raises concerns about the authenticity of the reviews displayed.
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience with our support team. We strive to provide prompt and effective assistance. Regarding the technical issue you mentioned, we thoroughly investigated your concern about the continuous cart refresh and found that the issue is unrelated to our app. Despite this, our team went the extra mile to identify the code causing the error. We can confirm that this code is neither associated with our app nor your theme, as we also verified with the theme provider and included you in the email correspondence. We've shared detailed instructions on the location of this code in your theme and how to remove it to resolve the issue. Please check your email for these details, and if you haven't received them, kindly let us know so we can resend the information. We're here to help and want to ensure everything is working smoothly on your end. Thank you again for your feedback, and we hope to have the opportunity to improve your experience with our app.
July 29, 2024
Annie was SO HELPFUL. Amazing support
“We're really grateful and appreciate you taking the time to share your rating with us."
July 26, 2024
Barath was very helpful and offered timely service to fix the issue that occurred on our website.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 25, 2024
Barath assisted on setup
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 25, 2024
Their customer service is amazing. Every issue I have, they respond right away. I have even had zoom sessions to talk me through how to do things. Can not recommend this app enough, the team behind it is phenomenal!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 24, 2024
Pickeasy app is easy to use, and the zoom meeting with staff Vindu is very helpful with set up and my questions, very. happy with the service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 23, 2024
Nandini went above and beyond to help me with my business! She is a really great employee that values her customers! I appreciate her very much!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 23, 2024
La ayuda de Barath fue muy importante para configurar el calendario en nuestra tienda. Todo fue fácil y desde el administrador.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 23, 2024
Barath did a great job
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 23, 2024
Sudhan from the customer service was extremely helpful and he was very patient and thorough with explaining everything. One of the best customer support I have ever had.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 18, 2024
quick and very helpful support team
We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
July 18, 2024
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 18, 2024
Hey, i had some problems with settings in my case. And this app have perfect support. Janani is the best! Thanks!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
July 17, 2024
Barath helpd me
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 17, 2024
I have used Pickeasy on various stores that I manage. It has great functionality for pickup dates and time, blackout dates and hiding the slot picker on certain products. It is very easy to use. They also have great service. I have had a few occasions in which I needed their help. They are responsive and easy to work with. Great App all around!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 14, 2024
Good app, good functionality and very responsive and helpful customer support team. Thank you
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 12, 2024
great app and support
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 10, 2024
Barath was so helpful walking me through the app and getting it setup. I had no idea what I was doing and he was super patient talking me through each step. So grateful he was able to hop on a call with me!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.