TrioM Combine & Merge Orders

March 7, 2024

May 10, 2023

This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination. Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront. Support is really fast and effective, too. Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

Jan. 10, 2022

We love this app. Very useful and works perfectly. We have to set up something with the support and I can say that they are very polite and helpful. I can only recommend this app. Thank you

Dec. 21, 2021

同梱の作業が多いので、こちらを利用しました。色々みましたが、一番使いやすく、自動でも、手動でもいくつかの注文をまとめることができます。 送料もどの注文の送料を使用するか選べます。ただ同梱の場合、差額送料が追加になる場合があるので、確実に正確な送料の注文書を出せない場合もあります。でも、そのあたりはshopify側の課題になるかと思います。サポートもしっかりしています。

Dec. 1, 2021

Worked great to merge my orders seamless! I love that you can use it manually or automatically. I would recommend highly.

Oct. 2, 2021

Do the job perfectly ! easy to setup and at a good price, our customer love it. support is amaaaazing !

Sept. 30, 2021

Great app for merging orders. Easy to use and reliable. It works with Recharge. Been using it for 2+ years, and it's great.

Oct. 5, 2021

This app had a lot of mistake happening recently, but customer service fixed them promptly. They are working properly now.

July 16, 2021

Does exactly as intended with great customer support. Very much recommended for specific automation needs.

July 12, 2021

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

June 30, 2021

Anton was very helpful and very prompt with customer support. I highly recommend the app for when customers place multiple orders.

June 12, 2021

I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders

June 9, 2021

awesome support, helped me a lot and answered a lot of questions. The App is working very good for us so far :)

June 9, 2021

Love this app. And the customer service. Very quick and friendly staff. They were very fast in replying and fixing an issue. Cheers to the team!

June 8, 2021

We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done.

Oct. 4, 2021

This App never worked correctly. I scheduled a zoom meeting to discuss how to fix it. (at 1 am the earliest option available) and no one met me. So I rescheduled. Again 1 am was the best option. And AGAIN, no one ever launched the meeting. App that doesn't work and zero customer service and tech support. NOPE!!!!!!!

May 11, 2021

Haven't used the app for long, but so far so good! Makes fulfillment easier and saves on shipping. Customer support was very quick and informative.

April 23, 2021

This app has been great for merging orders during our flash sales. Their support team is super quick and helpful too. Easy to use.

April 13, 2021

The free plan with the charge for additional merges is perfect for my shop! Their customer support is also top notch!

March 3, 2021

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.