All reviews

Rating Breakdown

  • 5
    90% (2,181 ratings)
  • 4
    3% (71 ratings)
  • 3
    1% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (23 ratings)

Reviews with Text

  • 80% (1,841)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 11, 2023

FRAUDULENT! Steer clear from this app.. they don't even tell you this or update you but they've been charging me $10 / month for YEARS. And I had no idea nor did I ever approve these charges.

Using app

About 3 years

Total reviews

5

Average rating

4.0

Developer Reply

To give some true context on this review. Decoralist installed the app and approved the app charges in 2020, as can be seen both in the Shopify Partner Dashboard, and on their own activity feed. We've provided screenshots of this from Shopify's own systems etc. They've then forgotten they installed the app, even though Order Printer Pro would have been both showing in their Installed apps list, and on their monthly Shopify invoice every month since they installed and approved the app subscription. They've now come to us and demanded a refund for 3 years that they "didn't know" they had the app installed. We gave 3 months refund, which we feel is fair, especially when such words as "fraudulent" are being thrown around. Long story short, they installed and subscribed to the app, demanded a refund 3 years later, and are now leaving this review because they didn't get their way. It's rare that strange situations come up like this, thankfully. Hopefully our other 800+ 5 star reviews help show what we are really about. Kind regards, Bjorn Forsberg Founder - FORSBERG+two

5 / 5 Share

Sept. 8, 2023

Die beste App, wenn es um Rechnungen geht! Der Kundensupport ist einfach hervorragend. The best app when it comes to bills! Customer support just super excellent.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words about our support team and Order Printer Pro! It means a lot 🀩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 31, 2023

I can really absolutely recommend the app! Not only is their payment model super fair (you only pay if you have more than 50 orders/month), the customer support is also outstanding! Valeria helped me to make all kinds of adjustments to my invoices. She helped me to embed the download link in the English and the German mail template, she translated the invoice for me (for customers from abroad) and she was super kind and patient on top of it. Honestly, it has been one of the best (if not the best) customer service experiences I've ever had. Thank you so much! :)

Using app

15 days

Total reviews

4

Average rating

4.8

Developer Reply

This is music to our ears! Thank you for your fantastic review. I'll make sure to pass on your kind words to Valeria 🀩 Best Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 24, 2023

Sehr hilfreich und auch super das der Creator ein Tutorial Video hat damit man auch alles versteht und wenn man kein englisch kann gibts auch andere die das auf deutsch machen

Store

Dezha

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic review and feedback. Thank you! Love that you noticed the tutorial video, and I am happy to hear it helped you out πŸ˜€ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 23, 2023

Great app which works well with both our b2c and b2b customers. They have a professional and quick customer support team! Had an issue resolved immediately! Also, helped us with the formatting of the templates!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Our support team is always ready if you need help. Thanks for the kind review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 22, 2023

Very helpful team... Get this app... Shopify's native Packing slips are a total joke compared to Order Printer Pro. Highly recommended!!

Using app

About 4 hours

Total reviews

3

Average rating

3.0

Developer Reply

Thank you so much for the review! πŸ˜ƒ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 21, 2023

The download, install are straightforward and the interface is intuitive. Straight and simple, gets the job done. Excellent customer support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Love this "Straight and simple, gets the job done" 🀩 Thanks for taking the time to leave us a lovely review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 20, 2023

Im from Peru, i found this apps after compare whit other in price y feature, and this is for a lot much better, the support answer me even on sunday, i really apreciate the creation of this kind of app.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you! And we really appreciate you taking the time to leave us a review 🀩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 20, 2023

Really simple to use, love it! I like the layout of my invoices and the ability to customize them with my logo and preferred text.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

And we love receiving reviews as kind as yours πŸ˜ƒ Thank you! Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 18, 2023

Fantastic help from Valeria to get the app set up in different languages based on location of our customers!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

So good to hear Valeria was able to help you out. Thank for your kind review πŸ™πŸΌπŸ˜Š Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 17, 2023

Love this App. It makes it so easy to customize your invoices and receipts. We have a complicated situation because we are a nonprofit that distributes goods to other nonprofits for a small admin fee but we also need to show the donated value in the receipt. The Order Printer Pro team helped us with the liquid code to make the custom receipt. We could have not done this without them because we do not have that sort of technical expertise in house. Thank you Order Printer Pro team, you rock!

Using app

15 days

Total reviews

4

Average rating

4.3

Developer Reply

We love to hear how our merchants use our apps! So thank you for the kind and detailed review😊 Happy to hear our support team was able to help you out. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 16, 2023

very good and friendly support :) I can recommend this support team :D Quick solution was not a problem

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review 🀩 Have a great day. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 11, 2023

Excellent customer service team! The app is working exactly as it needs to and their support team went above and beyond to get us here. Much appreciated!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

And the review is also much appreciated, thank you πŸ™πŸΌπŸ˜Š Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 10, 2023

Order Printer Pro: Invoice App is great and does what needs to be done, the thing that stands out is the excellent support and support articles. Usually, questions can be answered in the articles, and if not the team has been able to handle any issues. Easily recommended, Thanks!

Store

DiCarlo

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Yay! So happy you've noticed. We have put a lot of time into the help articles, glad to hear they helped you along with our support team 🀩 Thank you for taking the time to leave us a review πŸ™πŸΌ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 10, 2023

Great app. Easy to use. Super templates, easy to modify, excellent documentation! Support is there when you need them, even for the free plan!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Our support team is always ready if you need help. Thanks for the kind review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 7, 2023

We had a different invoice app and we had many problems with them. I changed the app to this one and I am super happy. Everything is so easy and the support is very helpful. Saves a lot of time to our team. Highly recommended!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the excellent review 🀩 So happy to hear you are happy and saving time 😊 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Aug. 5, 2023

We are really happy with the customizable forms for our fulfillment. The customer service has been exceptional....quick, friendly, and able to provide a solution.

Using app

3 months

Total reviews

5

Average rating

3.2

Developer Reply

Thanks for taking the time to leave us a lovely review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

May 17, 2025

Top App + Top Service !

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Wow, what a great review! Thank you so much for the kind words and 5 stars 🀩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 8, 2025

The customer support are very helpful and very fast, and they helped us design our templates to match our store theme. Overall, the app is great and highly recommended.

Using app

Over 3 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for the 5-star review ⭐️ Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 14, 2024

Incredible fast service - will customize to your every need and such friendly team members! They understand needs with little instruction and always deliver result exceeding expectations. UPDATE - THEY STILL ROCK!!!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the excellent review 🀩 Kind Regards, Sarah / FORSBERG+two