Packlink PRO Shipping Platform
Multicarrier Shipping Solutions for eCommerce and Marketplaces
Rating
4.6
feedback
951
chart
#209
All reviews
Rating Breakdown
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Aug. 31, 2021
Its a very useful app, I'm starting my online shop and this app is helping me a lot to manage my shipments. It also helps me to save time. My account manager, Julia Bonaho, helps me a lot in this process. I recommend 100%
Aug. 31, 2021
Una aplicación muy cómoda para gestionar los envíos con un gran soporte técnico y muy bien atendido en todo momento por Carmen.
Aug. 30, 2021
Buena opción para envíos . Contenta con la app, especialmente con la gran profesionalidad de Jaime!
Aug. 25, 2021
Es la aplicación que uso para hacer envíos. En todo momento he estado en contacto con un asesor (Jaime) que ha sido muy atento y servicial ayudándome en todo el proceso de envío. Sin duda, será la aplicación que siga utilizando. Por cierto, si tienes dudas te atienden tanto por teléfono como por e-mail, para mí es un punto muy positivo ya que en ningún momento hablas con máquinas.
Aug. 24, 2021
Uso ques'app da diverso tempo, oltre ad avere i prezzi più competitivi del mercato, mi facilita la vita, facendo risparmiare molto tempo ed eliminando gli errori, perchè compila in automatico gli indirizzi basta solo 1 clic per acquistare la spedizione.
Using app
About 2 years
Total reviews
3
Average rating
5.0
Aug. 17, 2021
Muy contenta con el servicio prestado de Penelope Almazán. No solo me ha ayudado a instalarlo sino también a utilizarlo y entender la applicación.
Aug. 10, 2021
Bonne plateforme, prix attractifs, très peu de problèmes techniques. Quelques fonctions à ajouter comme inverser/échanger rapidement les adresses inscrites (pour un bon de retour par exemple).
Aug. 9, 2021
La aplicación es muy fácil de usar, ideal para escoger el mejor transporte para los envíos. Y excelente atención al cliente, te ayudan en todo lo que necesites para usar la app correctamente.
Aug. 9, 2021
La aplicación es bastante útil para comparar rápidamente todos los datos relevantes de un envío y la atención del personal, en nuestro caso Jaime Quintana, ha sido excelente
Aug. 9, 2021
Buscaba app para los envíos de productos. La atención de cliente es excelente. Especialmente Jaime. Gracias.
Aug. 11, 2021
I'm sorry to say this, as Packlink is actually excellent value for money, but this app is pretty useless. None of the relevant order data, other than the address and order value, is sent to your Packlink account. Neither the shipping weight, nor the product data needed for the customs declaration are transferred, so you have to fill in package details and accompanying documents completely by hand for every single order - a tedious, error-prone and time-consuming process. I really hope that the developers will improve this soon. As a good example, I would recommend to have a look at the Shopify app from DHL, where the data transfer is fully automated and runs flawlessly. ---- UPDATE Aug 11. 2021: I had a phone call with Packlink yesterday in which I was told that at least the shipping weight will be transmitted to the Packlink account if you either upgrade to a higher Shopify plan or switch to annual payment in advance. They are currently working hard on all the other items mentioned regarding automating customs declarations and eliminating errors in customs documents. Therefore, I award two additional stars retrospectively, trusting that things will improve soon.
Hi, We are very sorry to hear about your bad experience. We are contacting you via email to discuss this further with you, and find a suitable solution. Please do keep an eye out for my email. Apologies for the inconvenience caused. Packlink Customer Service team
Aug. 5, 2021
Questa App e' molto utile in quanto integra le spedizioni direttamente risparmiando molto tempo. Tuttavia quando si mandano diverse spedizioni contemporaneamente, spesso si congela ovvero non manda il segnale di fullfilment su shopify, pertanto occorre sempre fare un double check. Il customer service fino ad ora l'ho trovato molto disponibile e facilmente contattabile.
Aug. 4, 2021
Assistenza molto professionale e pronta ad aiutare! Hanno risposto a tutte le mie domande (che erano molte hahahah) con grande pazienza e velocità, soprattutto il signor Ciro.
Aug. 2, 2021
Semplice da integrare e utilissima per risparmiare tempo nella configurazione della spedizione. Ottime offerte da parte delle aziende di spedizione.
July 28, 2021
Can only recommend the service. Everything went smooth so far. Their customer service, in my case Renata Primorac, did a great job in helping me set up the account and integrate my shops.
July 28, 2021
Easy to use ! I highly recommend it ! I 've already gained time and money ! Great customer service !
July 28, 2021
Todo correcto, rápido y buenos precios. Lo recomiendo ya que al automatizarlo es todo mucho más fácil y te ahorra tiempo y esfuerzo.
July 26, 2021
Top ! Simple, efficace, très à l'écoute. À chaque problème il y a une personne pour vous répondre et non un "boot". Parviendra à être le leader s'ils continuent ainsi !
July 23, 2021
Funciona muy bien y buenos precios. La atencion de Jaime es adecuada y profesional.No he tenido ningun problema.