Packlink PRO Shipping Platform
Multicarrier Shipping Solutions for eCommerce and Marketplaces
Rating
4.6
feedback
951
chart
#209
All reviews
Rating Breakdown
June 28, 2021
J'ai commencé à utiliser Packlink Pro et je suis hyper ravie du service fourni, et notamment du suivi et du professionnalisme de la commerciale Katia !
June 25, 2021
Je vais essayer d'utiliser Pack link pro, la commerciale a été très sympathique. Nous espérons continuer à travailler avec eux
June 24, 2021
Works great, been using it for over 7 months and no issues with the integration! Much better than parcel2go which I was having issues with
June 23, 2021
Applicazione semplice da usare e utilissima. Eccellente anche il supporto da parte di Angelo Mattino.
June 22, 2021
Very good platform, very practical and easy and quick to install! very responsive advisor! Thanks to Katia !
June 22, 2021
Very easy to understand and will seriously reduce our overheads by linking into this APP - Also amazing of Renata Primorac to be so patient while we set this up... thanks Guys
June 22, 2021
La atención prestada por Julia a sido genial, tuvo mucha paciencia y me ayudó hasta el final. Muchísimas gracias Julia, no cambies!!
June 22, 2021
Super útil la app para ver las opciones de envío que tengo con cada pedido. Con Antonio pude linkarlo a mi tienda y genial, me ayudó en todo
June 18, 2021
Muy buena app, atención directa con Jaime Quintana, nos explicó todo. Excelente atención al cliente!
June 5, 2023
Pas mal, mais plante systématiquement entre le passage de shopify et le site Packlink pro. Sans compter les problème liés au site packlink. SAV au abonné absent, après un échange plus de deux mois d'attente...
June 17, 2021
Un trato genial y personalizado Julia super amable y atenta asi da gusto trabajar. Super recomendables.
June 17, 2021
Ottima Piattaforma! Ottimo Servizio! Veloce e Molto Intuitivo! Ottimissima L'assistenza che segue passo dopo passo i clienti in aiuto! Un assistente cosi' fabile, disponibile e soprattutto molto competente non mi era ancora capitato di trovarla! Se ne avessi il modo metterei 10 stelle
June 17, 2021
Platform is good, app doesn't link with our store so we have to switch to their website to complete shipping. Support from Renata has been quick and super helpful in dealing with often problematic shipping and service from DPD.
June 17, 2021
Mit Janin im Kontakt und großartiger Kundenservice. Die Connection zum Backend ist sehr einfach und auch die Bedienung. Spezialfragen hinsichtlich Spezifikationen beim Versand wurde von Janin direkt mit dem Versanddienstleister geklärt. Große Empfehlung!
June 17, 2021
Contact with Katia was perfect to help us understand and unlock some details in connection with shopify.
June 15, 2021
Trato perfecto y muy facil de usar, recomendable 100%. La chica que me ha atendido muy maja y pendiente en todo momento
June 15, 2021
Una aplicación indispensable para gestionar tus envíos, servicio técnico impecable y rápido, atención personalizada muy atenta, en mi caso fui atendido por Antonio Funes y no puedo dejar de recomendar su atención, me guió por todo el proceso de configuración con mucha paciencia y detalle. 10/10
June 14, 2021
Usiamo quest'app da alcuni mesi. Bene l'integrazione anche se si può fare ancora meglio. Ottimo il servizio assistenza clienti in caso di domande, dubbi o problemi con i corrieri. Consigliata
June 11, 2021
Ci troviamo abbastanza bene con questa app di integrazione su Shopify. L'autrizzazione dello scambio dei dati del destinatario non è ancora completamente automatizzato, occorre sempre autorizzazre dall'app lo scambio dei dati, ma ovviamente nulla a che vedere con l'inserire i dati manualmente. L'assistenza è di ottima qualità, abbiamo avuto a che fare con il sig.re Martino del supporto clienti che ha risolto una nostra richiesta in modo professionale e cordiale, Ottima integrazione.
June 11, 2021
I strongly urge against this app. The customer service is terrible. Every time you have a technical issue there is no response at all, and you have to resolve the issue yourself. Today, a customer service representative reset my password, and then erased all of my orders, my integrations and APIs with Shopify, and all of the bills paid. This happened in the morning and no one has called me back to resolve the issue. Find another transport service. You will only be disappointed by this one. NO CUSTOMER SERVICE WHATSOEVER!
Thanks you for your review. We apologise for the issue. One of our support team will come back to you urgently to give you full support. Packlink Team