All reviews

Rating Breakdown

  • 5
    88% (838 ratings)
  • 4
    6% (57 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (42 ratings)
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5 / 5 Share

June 11, 2021

Packlink pro helped me to integrate shipping perfectly to my website. Support service was great! Im very happy with the overall experience. I highly recommend it

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

Thanks Packlink, loving your service! Thanks for the quick and easy shipping service and easy to use plattform.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 10, 2021

Servizio davvero utile ed efficiente! Utilizzarlo è semplice e mi fa risparmiare molto tempo quando devo spedire un oggetto venduto. Anche l’assistenza che ricevo dal mio personale responsabile account (Ciro Improta) è molto professionale, ogni volta che lo contatto è prontissimo ad aiutarmi e regolarmente mi segue in ogni passaggio che devo fare. Consiglio a tutti sentitamente di provare questo servizio di spedizione.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 10, 2021

Great App, above all, very good, proactive and reactive service! A pity that some destinations are not covered (switserland, USA, etc.) from our country (Belgium) but hopefully it will be the case soon? We recommend it of course!

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 10, 2021

TOP Service, gerne jederzeit wieder. Bin seit 5 Jahren Kunde bei Packlink und es funktioniert alles genau so, wie es sein sollte. Ich kann es nur weiter empfehlen.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Easy to use and cheaper than other courier service providers. We have an account manager who is easy to contact and very helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Binnen 10 minuten online en klaar om te versturen. Stonden meteen voor mij klaar toen ik een paar vragen had over de integratie en prijzen in Spanje. Aanrader dus.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Servizio ottimo con possibilità di scegliere il corriere e il prezzo migliore. Angelo, il nostro account manager, sempre molto disponibile e pronto nella risoluzione di qualsiasi tipo di problema, nel minor tempo possibile. Consigliata.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Excelente servicio para conseguir lo mejores precios de envio. Muy buena atencion telefonica por parte de Julia. Lo recomiendo para que puedas organizar tus envios y conseguir los mejores precios.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Servizio molto efficiente e veloce. Ciro Improta, il nostro Account Manager, sempre molto disponibile per qualsiasi necessità.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Servizio utile e UI intuitiva per gestire le spedizioni in velocità ed autonomia. Angelo è sempre disponibile e rapido nel fornire assistenza quando necessario, complimenti. Una nuova feature interessante potrebbe essere avere il controllo sui template email che vengono inviate per le spedizioni, quindi poter modificare il contenuto delle email di notifica.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 7, 2021

Angelo e Stefano sono sempre a disposizione e pronti a risolvere tutti i problemi. Si può migliorare solo la parte della chat che a volte fa aspettare tanto e non si ottengono risposte molto chiare, ma quando si parla al telefono o via mail privatamente con Angelo o Stefano, loro sanno sempre come aiutarti.

Store

JNPR

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 7, 2021

It helped me to get control of my orders and shipping. Nothing to complain and a great price. Would reccomend it to anyone else.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

Fui atendida por Carmen Quintero que resulto ser muy eficiente y muy profesional.Estoy contenta por el servicio!

Store

BitShop

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

One of the best app which I can recommend to everyone, with one of the best customer services :) :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Me atendio Antonio Funes estupendamente. La aplicacion funciona muy bien y estoy contento con todas sus possiblidades y opciones.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

June 6, 2021

great app for customers as they can choose they preferred courier. not so good for UK merchants as we are forced to pay each shipment as PAYG due to Direct Debit being unable for UK merchants.

Using app

10 days

Total reviews

1

Average rating

3.0

5 / 5 Share

June 5, 2021

Am really happy with the service and the level of understanding of Jeffrey, he knows how to make you feel confident about it. Thank you

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

First of all, I would like to say that I had the amazing support of Renata in each step, from beginning to end, to understand how the platform works, the charging process, the options available. She was responsible that I started to use the Packlink, and I am glad that I did. The prices are better than directly on the courier, you also have the option to compare and choose from the different couriers for every order, and they make it easy to fulfill and send.. By the way, if you also sell on Amazon they also have an integration there that communicates directly to the amazon platform when you buy the shipping label they already do the work to register the tracking code automatically! And I had a problem with the courier ( DPD) and they were very fast and supportive to help me solve it with the courier company. I Super recommend that you use Packlink to send your products and I am very happy and satisfied with the support that I received from Renata.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2021

Cheap, fast, good service, amazing support by Sara! Communication is smooth and I feel that we are valued as a client. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0