All reviews

Rating Breakdown

  • 5
    88% (838 ratings)
  • 4
    6% (57 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2021

ringrazio il sig. Gino improta per avermi consigliato pack link app dopo avermi telefonato e spiegato delle comodità di packlink pro

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 19, 2021

DO NOT USE THEM, NOT PROFESSIONAL AT ALL, ZERO CUSTOMER SERVEICE, SINCE DAYS CONTACTING THEM TO LOCATE MY PICK UP, THEY DID NOT OFFER ANY SOLUTONS, JUST ASK ME TO CANCEL MY SHIPMENT AFTER WAITING 3 DAYS, ITS A SCAM COMPANY, LOST TWO DAYS TRACKING A PAQUETE, AGAIN NO SUPPORT, NO INFORMATION, LACK OF COMMUNICATION, PURE HEADACHE.

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks you for your review. We apologise for the issue with your shipment. Please could you comunicate us the Packlink reference FR2021.....in order launch an investigation with the carrier and our support team will come back to you urgently with a resolution. One of our team will contact you tomorrow in order to give you full support on this incident. We will do as much as we can to solve this issue. Packlink Team

5 / 5 Share

May 19, 2021

Brunella mi aiutato moltissimo nell'installazione guidata nella creazione del primo ordine! Fantastico!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

application tres pratique avec un service client impeccable. en contct avec UR et ca s'est super bien passé.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

Toll, die App erleichtert viel für unseren Fulfillment und Herr Markus Laimbauer ist immer erreichbar, hilfreich und immer bereit schnell eine Lösung zu finden oder die Funktionen in ruhe zu erklären!!

Store

MONKIND

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 19, 2021

Ciro Improta il meglio che si può trovare per essere assistiti in tutti i passaggi! grazie. il servizio packlink è perfetto per gestire le spedizioni.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

Gracias Antonio Funes, muy buena atención, me viene genial para los envíos de mi tienda online. Seguimos en contacto

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

impeccable bc d'aide en ligne XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXxx

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Me ha atendido Antonio Funes. La aplicación sencilla y eficiente, y la atención y el acompañamiento geniales. Muy recomendable, al 100%

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Ottima applicazione facile da usare. Buone le condizioni economiche proposte dai corrieri attraverso gli accordi commerciali di Packlink PRO. Grazie al loro Account Manager Eleonora T. siamo riusciti ad essere operativi molto velocemente e siamo stati autonomi da subito. App consigliata

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2021

Salve, Packlink è un servizio veramente ottimo, facile da usare e con un supporto velocissimo e competente. Angelo Mattino ci ha assistito dall'inizio con professionalità e tutt'ora è presente per qualsiasi esigenza. Dopo tanta ricerca finalmente abbiamo trovato cio' che ci serviva. Complimenti!

Store

TUNDEM

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

Easy to use app and good customer support, we had a problem with connection and response was quick, I would recommend it

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

App che mi aiuta a ottimizzare il (poco) tempo che ho a disposizione per il mio Store. Un ringraziamento a Brunella, mia responsable account, che mi ha aiutato a capire l'uso dell'app in maniera gentile e molto professionale!

Store

Jumbol

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

May 13, 2021

Muy buena atención al cliente, Carmen Quintero es muy agradable y atenta. La plataforma bastante buena, faltaría alguna comodidad más para la opción mensual de shopify, sobretodo en la automatización, pero por lo demás la recomiendo, los mejores precios y con una interfaz muy intuitiva.

Store

Mindea

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 13, 2021

Our store is located in Spain, and I spend a LOT of time looking for a shipping system that would integrate with our Shopify store. Surprisingly, many major shipping companies DO NOT have an application to do this. Packlink not only integrates seamlessly with shopify, it also gives you the option of many different shipping services. So for instance, Correos may be more competitive for domestic shipping, while UPS is better for international. You simply pick the best service for what you need, no additional accounts, logins etc. Also, I figured out that if you have the Basic Shopify plan and you pay for the year (rather than monthly) then you can import the shipping rates into your checkout page (this is called "Third-party carrier-calculated shipping rates"). Super easy for shop owner and customer, shipping rates import automatically based on the customers delivery address. Really great product, very pleased with it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2021

Ottimo servizio di assistenza. Un apprezzamento particolare per Brunella disponibile, gentile e molto efficiente.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

Ottimo il servizio! In tre click hai gestito tutta la fase di spedizione, con ottimi prezzi. Davvero un'ottima soluzione. Una menzione particolare per Eleonora che mi supporta e sopporta. Brava! Grazie N

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

mi sto trovando benissimo con questa compagnia poi Brunella e molto dolce e ti spiega tutto bene nei minimi dettagli.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

Muy buena app. Genial servicio técnico y super fácil de usar. Llevo poco con mi tienda online, y con Packlink se hace bastante fácil gestionar todo lo relativo a los envíos.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

What I've come to learn, is that if you're outside of the USA, and using Shopify for eComms, Packlink Pro is an absolute essential for seamless workflow shipping. A great, and free service (even cheaper than going straight to the shipping company direct...?!) and the customer support is SECOND TO NONE! I called Renata (my Packlink Pro account manager) with what I thought was a really silly question about usability, and she happily explained it thoroughly and saved me HOURS over the week with her knowledge and inside tips. I can't recommend PLP enough, (and if it's possible, ask for Renata to be your account manager...! )

Using app

14 days

Total reviews

1

Average rating

5.0