All reviews

Rating Breakdown

  • 5
    86% (576 ratings)
  • 4
    6% (41 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (28 ratings)

Reviews with Text

  • 98% (644)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 30, 2024

Bonne application et service, cependant le SAV n'est pas très réactif.

Using app

Almost 4 years

Total reviews

3

Average rating

3.0

5 / 5 Share

June 17, 2021

Ottima Piattaforma! Ottimo Servizio! Veloce e Molto Intuitivo! Ottimissima L'assistenza che segue passo dopo passo i clienti in aiuto! Un assistente cosi' fabile, disponibile e soprattutto molto competente non mi era ancora capitato di trovarla! Se ne avessi il modo metterei 10 stelle

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 17, 2021

Platform is good, app doesn't link with our store so we have to switch to their website to complete shipping. Support from Renata has been quick and super helpful in dealing with often problematic shipping and service from DPD.

Using app

3 months

Total reviews

3

Average rating

3.3

4 / 5 Share

June 17, 2021

Contact with Katia was perfect to help us understand and unlock some details in connection with shopify.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 11, 2021

Ci troviamo abbastanza bene con questa app di integrazione su Shopify. L'autrizzazione dello scambio dei dati del destinatario non è ancora completamente automatizzato, occorre sempre autorizzazre dall'app lo scambio dei dati, ma ovviamente nulla a che vedere con l'inserire i dati manualmente. L'assistenza è di ottima qualità, abbiamo avuto a che fare con il sig.re Martino del supporto clienti che ha risolto una nostra richiesta in modo professionale e cordiale, Ottima integrazione.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Packlink pro helped me to integrate shipping perfectly to my website. Support service was great! Im very happy with the overall experience. I highly recommend it

Using app

9 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 10, 2021

Great App, above all, very good, proactive and reactive service! A pity that some destinations are not covered (switserland, USA, etc.) from our country (Belgium) but hopefully it will be the case soon? We recommend it of course!

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 10, 2021

TOP Service, gerne jederzeit wieder. Bin seit 5 Jahren Kunde bei Packlink und es funktioniert alles genau so, wie es sein sollte. Ich kann es nur weiter empfehlen.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Easy to use and cheaper than other courier service providers. We have an account manager who is easy to contact and very helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 7, 2021

Angelo e Stefano sono sempre a disposizione e pronti a risolvere tutti i problemi. Si può migliorare solo la parte della chat che a volte fa aspettare tanto e non si ottengono risposte molto chiare, ma quando si parla al telefono o via mail privatamente con Angelo o Stefano, loro sanno sempre come aiutarti.

Store

JNPR

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 7, 2021

Fui atendida por Carmen Quintero que resulto ser muy eficiente y muy profesional.Estoy contenta por el servicio!

Store

BitShop

Using app

About 2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 6, 2021

great app for customers as they can choose they preferred courier. not so good for UK merchants as we are forced to pay each shipment as PAYG due to Direct Debit being unable for UK merchants.

Using app

10 days

Total reviews

1

Average rating

3.0

5 / 5 Share

June 4, 2021

Cheap, fast, good service, amazing support by Sara! Communication is smooth and I feel that we are valued as a client. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

Servizio eccezionale, grazie a Packlink Pro ho risolto il problema delle spedizioni per il mio e-commerce. Un grazie speciale va ad Emanuele Mazzara, il miglior consulente in assoluto, che mi ha dato un enorme aiuto ogni volta in cui ne ho avuto bisogno. Servizio eccellente!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

The support system from Packlink is just amazing! We ship with them and the service is quick, easy and cheap.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

The app was very easy to install on to Shopify and is easy to use. The support and help has been great when needed.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

I recommend the Packlink app as it is a third-party shipping service that can be easily integrated with Shopify and offers great prices on shipping. Fast assistance and tries to solve all the problems that may exist on a shipment. Personally, I received assistance from the Angelo Mattinò Account Menager and he was very helpful in answering my questions and solving some things. 100% recommend

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

June 2, 2021

El servicio ha sido muy rápido y efectivo. Trato acorde a lo solicitado y dudas resueltas con mucha profesionalidad.

Store

MORRIS

Using app

About 3 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

June 1, 2021

the service is perfect thanks to the team who helped me so much for your professionalism i recommand this app

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

Packlink è l'unico servizio terzo di spedizione cherende fattibile spedire e lavorare con l'ecommerce in italia; packlink pro è comodo e semi-automatico nell'evadere gli ordini; si ringrazia ciro improta per l'assistenza completa ed efficace ricevuta durante i pochi disguidi avvenuti

Using app

8 months

Total reviews

1

Average rating

5.0