Packlink PRO Shipping Platform

April 21, 2021

Veramente affidabile. Ho avuto qualche problema di gestione di logistica, e non solo Angelo Mattino mi ha contattato per email, ma mi ha anche chiamato direttamente sul mio num di telefono per darmi risposte dirette e utili per risolvere al meglio la mia situazione. Non riuscivo a creare alcune spedizioni, e tramite a Team View, Angelo mi ha dato maggiore assistenza direttamente sul pc. MEGLIO DI COSì non potevo chiedere. Appena mando una mail per qualsiasi esigenza, sono sempre disponibili. Grazie Angelo, e grazie Packlink.

April 21, 2021

Packling is a really well developed shipping app with all important features and has very helpful customer service!

April 21, 2021

Una aplicación excelente. Muy buen servicio por parte de Julia Boñaho. Su atención es rápida y eficiente.

April 21, 2021

Con la guida di Eleonora Tacchi, ho potuto provare buona parte delle funzioni di Packlink Pro in poco tempo. Grazie del supporto .

April 20, 2021

J'ai utilisé PackLink pour mes expéditions. Le service client est top, ultra dispo. Merci pour vos services

April 19, 2021

Packlink pro es indispensable para mi trabajo. Gracias a la app tengo acceso a diferentes couriers con tarifas ventajosas. Simplifica mucho el flujo de envío. Totalmente recomendable.

April 19, 2021

Shipping parcels via the platform is intuitive and very easy. Very happy with it. Never had a problem so far in more than a year's experience.

April 13, 2021

Mi chiamo Claudia Intino e sono un'illustratrice romana. Grazie a Shopify sto per andare online con uno shop-online che raccoglie i miei lavori e i miei prodotti. Sono felice perchè Shopify mi consentirà di ampliare il mio mercato e vendere i miei disegni in tutto il mondo. Grazie a Brunella Esposito, la mia responsabile account Packlink PRO, sono riuscita a comprendere tutte le potenzialità del mio business per quanto riguarda le spedizioni. E' stata indispensabile per l'attivazione del mio primo ordine e preziosa, gentile e super chiara per le mille domande che avevo da fare.

April 13, 2021

App facile da utilizzare e molto intuitiva. L'Account Manager Angelo sempre disponibile e gentile! La consiglio

April 9, 2021

Todo perfecto, me parece super útil esta aplicación y la atención recibida por Julia ha sido espléndida. Gracias

April 9, 2021

I have just started to use this app. Great price/quality. Brunella Esposito was great, she helped me to do the all set up and she assisted me to create all the documents for the custom. She was super kind and very helpful, I really suggest working with them Luca

April 8, 2021

Nice App very good integration, they have the best rates to France from the Netherlands! I recommend them very much! Thanks for everything Jaime!

April 8, 2021

servizio di spedizioni perfetto. si occupano di fornire il tracking al cliente nel momento stesso in cui viene acquistata la spedizione. si può scegliere tra tante opzioni veloci e convenienti con ritiro in sede. assistenza velocissima e molto disponibile. siamo stati assegnati ad un ragazzo molto disponibile e veloce che appena si è assentato siamo stati passati immediatamente a Ciro Improta che è stato altrettanto veloce e disponibile per ogni richiesta. consigliato al 100%

April 5, 2021

I found this makes internet selling so much easier. It's perfect when everything is delivered but challenging when you try to track a late delivery. I have found my contact Jaime very helpful to get me started.

May 5, 2022

Great app. I had issues at the beginning but it has finally been solved. I can print my stickers. There is still improvements to be done to make it perfect.

March 31, 2021

Really happy so far, everything works smooth, shipping costs are amazing and the service is great too. My customer service contac is Markus Laimbauer and was very nice.

March 30, 2021

The worst customer service i have ever experienced in my life!!!! My customer made an order and just the delivery its self costed £20 as he wanted it express delivery. I find out that apparently the delivery company did not have the information regarding my delivery (I don't know if this was Pack links fault or not) which then led for them to pick it up late, then the 1 day express delivery turned into 7 days. My customer obviously cancelled the order and was not happy. I then tried to contact pack links customer service department via the chat to sort out the cancellation/ diverting the parcel back and they either ignored my messages or took 24-48 hours for an automated random message that didn't answer any of my queries or concerns. The customer service department (or the person i had at least) does not care or want to help. It feels like, after they have taken your money that's their part done. I requested my case to be passed onto someone else but that suggestion had also been ignored. I really do not recommend using pack link - you spend more hours trying to sort out the deliveries yourself and is a complete waste of time. Overall for this one delivery I have been on messages or on the phone for over 4 hours and still not got to the end of it. On another note - they have taken money out of my account without notice or any information to why they are doing it, and I'm still waiting for a reply... assuming I will have to wait another 24-48 hours time due to the lack of care from this company. 1 Star in generous!

March 26, 2021

My first experience with Packlink was very good! Thanks to Renata Primorac! She looked after me from the first minute. She was and is my guide in every step I am doing. Thanks for such a passionate people out there! My work and shipping ( that always is the most stressful part of the business ) became easy and painless. Thank you X

March 25, 2021

Renata Primorac - is the best account manager I have ever had! always there to answer questions when needed, help or guide me whenever, she really is the life and soul of packlink! praise the lord for Renata Primorac and her amazing service

March 25, 2021

Excellent App! - Been using it for nearly 1 year now. Easy to use, great customer service and best shipping rates