Packlink PRO Shipping Platform
Multicarrier Shipping Solutions for eCommerce and Marketplaces
Rating
4.9
feedback
675
chart
#59
All reviews
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Feb. 26, 2021
Parametrage avec Hubert au top! très explicatif et patient. Aide précieuse pour le lancement de notre boutique. Merci !
Feb. 26, 2021
Carmen nos ha ayudado muchísimo. Es una plataforma super fácil y nos ha ayudado muchísimo a la hora de hacer nuestros envíos. Totalmente recomendable.
Feb. 25, 2021
i really like this app, because user friendly, everything is ok apart from document integration with courier companies, they need to upgrade with necessary courier companies to share invoice details and product details to handle international delay, not all the courier but few of them, hope they will sort this out sooner, and we strongly recommended to use digital invoice system for smoother international movement,
Feb. 25, 2021
I really like this app, especially to compare prices - easy to use the interface and helps with shipping solutions.
Feb. 25, 2021
Very easy to integrate and then to use. Managed to get up and running in less than 20 mins. Had a call to make sure everything was ok from a member of staff and my packages went off without a hitch same day. Prices are good too.
Feb. 24, 2021
Great app. so easy to install and get up and running. Jeffrey at Packlink is so helpful and makes sure you have everything sorted is a timely fashion. Integration simplifies sending out packages and works extremely fast.
Feb. 24, 2021
Me ha atendido Antonio Funes y ha sido muy atento. De momento la aplicación parece bastante intuitiva.
Feb. 23, 2021
We are using this app for both our Shopify and eBay stores in the UK. This is a one-stop place to buy postage for orders. They have great couriers including Hermes and UPS. We have a dedicated manager, Renata, who helped us every step of the way and was there every time we needed help - so big shout out to Renata :) Cheers, Sam
Feb. 17, 2021
Il servizio è rapido ed intuitivo, l'app è di grande aiuto per gestire ordini e spedizioni. Il supporto offerto da Angelo Mattinò sia via telefono che email è stato molto prezioso sia in fase di installazione che di gestione degli ordini.
March 26, 2022
I am not happy with service parcel did not arrive and was destroyed i did not recieve notification of this from packlink or ups. my company is now out of pocket as i have sent goods and had to resend parcel. wouldnt recommend.
Thanks you for your review. We apologise for the issue with your shipment. One of our team will contact you tomorrow in order to give you full support on this incident. We will do as much as we can to solve this issue.
Feb. 17, 2021
He dejado de usar sendcloud definitivamente al probar Packlink Pro. Mucha más variedad en mensajerías, funciona genial, mi comercial Carmen me soluciona al momento los problemas y aunque solo he mandado 23 pedidos por ahora estoy bastante contenta.
Using app
15 days
Total reviews
1
Average rating
5.0
Feb. 15, 2021
Me atendio Julia. Una gran profesional! Te ayuda con todo lo que pidas, y la aplicación es muy útil !
Feb. 15, 2021
Les emails de suivi envoyés pas Packlink ne contiennent pas le nom de notre marque, du coup nos clients n'associent pas l'email qu'ils recoivent avec leur achat sur notre site. Aussi, le sujet de l'email est "Suivez votre envoi : FR2021PRO0000330107", pas du tout informatif. Contrairement aux autres plateformes en France (Sendcloud), Packlink ne vous donne pas la possibilité d'éditer les emails de suivi, ce qui ruine notre expérience cliente. Une situation qui laisse à désirer, vraiment dommage car les prix proposés par Packlink sont top. Il suffirait de pouvoir éditer le sujet, ajouter un logo et le nom de la boutique !
Bonjour, Merci pour votre feedback. Nous travaillons sur les points énumérés et espérons avoir résolu ces points d'ici peux. Cordialement Packlink Team
Feb. 9, 2021
Works great, shipping prizes are fair, Many carriers available, Easy set-up and good customer service. Recommended!
Feb. 9, 2021
App consigliata per gestire le spedizioni, molto facile e intuitiva e concorrenziale a livello di prezzi. Grazie al mio consulente Angelo che mi ha aiutato a settare il tutto.
Feb. 9, 2021
Totalmente recomendable, facilita mucho los pasos, muy práctica e intuitiva. Buen servicio de ayuda por parte del personal de packlink, en este caso Jaime Quintana, estando pendiente y disponible en todo momento para facilitar los conocimientos y ayudar a configurar la aplicación
Feb. 8, 2021
Ciao, servizio sempre pertetto e puntuale e soddisfaciente da parte del mio account manager Angelo Mattino. App consigliata corriere ok
Feb. 8, 2021
Super Service ,alles reibungslos mit anschaulicher darstellung und erklärung . Persönliche Betreung von Markus .
Jan. 29, 2021
Esta muy bien, es intuitiva, fácil de manejar, si tienes algún inconveniente puedes contactarte con ellos, me encanto por que en shopify me decían que tenia que pagar por un nivel mas, tengo el básico y ellos la configuraron con mi tienda sin tener que pagar adicionales y sin ningún inconveniente, me atendió Jesus y es muy amable y te explica todo.
Jan. 25, 2023
ancora una volta ho avuto bisogno di aiuto e tempestivamente mi ha chiamato Davide Boscato che ha risolto tutte le mie richieste e mi ha dato anche dei preziosi consigli per gestire al meglio l'app.