Packlink PRO Shipping Platform
Multicarrier Shipping Solutions for eCommerce and Marketplaces
Rating
4.9
feedback
719
chart
#61
All reviews
Jan. 25, 2021
First of all I got contacted by an Account Manager (Antoine) who helped me get started with the app. Really helpfull. Integration is smooth, rates are very interesting and everything is very easy to use. I would have loved a few more features (sorting/filter on the packlink order panel) or more depth on shipping rules, but overall this app is just a gem. Thumbs up to Antoine who helped me retrieve old orders a few months after setting up the app, great customer service. I Recommend.
Jan. 25, 2021
L'app è facile e intuitiva. Ringrazio Angelo per avermi spiegato in maniera chiara tutti i passaggi :-)
Jan. 25, 2021
Angelo mi è di grande aiuto lo definirei un angelo custode! Paziente, chiaro e pratico è di grande aiuto...grazie!
Jan. 25, 2021
Ottima app. Perchè ha un'ottima assistenza che ti accompagna in tutte le fasi. Il mio responsabile account Brunella è stata chiara e precisa dandomi anche consigli utili.
Jan. 25, 2021
Ho iniziato ad usare Packlink Pro e mi sembra davvero un ottimo sistema, semplice ed intuitivo. L'assistenza è stata di alto livello, mi sono interfacciato con Brunella e mi ha seguito passo passo nel settare tutto al meglio!
Jan. 20, 2021
App eccellente per gestire ed evadere gli ordini. Facile da collegare al proprio profilo Shopify e ben sincronizzata. Preparando l'etichetta e confermando il pagamento l'ordine viene evaso e archiviato in automatico. Il tariffario è equilibrato e offre diverse tipologie di spedizione. Da segnalare l'ottima assistenza da parte di Angelo: sempre disponibile a rispondere ai dubbi e/o alle richieste del nostro team.
Jan. 15, 2021
we had some issues and questions while integrating to Shopify. Service was prompt and helped. I can highly recommend.
Jan. 9, 2021
Application simple et très efficace. Merci à l'équipe commerciale et technique qui m'a guidé pas à pas pour configurer packlink (en particulier à Katia F.) Je recommande chaudement leurs services
Jan. 4, 2021
Very unhappy with the service, but didn't find a better replacement. Sometimes works great but when there is a small issue the customer service doesn't help, first they are not available, then when I rich them out they do nothing. Worst is the website doesn't offer accurate information, I got an update that the package is in transit when it got returned. I guess it depends on the carrier, some are more reliable than others, but when I have the bad luck of a bad carried the Packlink customer service is dreatfull.
Thanks you for your review. We apologise for the issue with your shipment. One of our team will contact you tomorrow in order to give you full support on this incident. We will do as much as we can to solve this issue. Best regards Packlink Team
Dec. 28, 2020
Great prices. Fast Live chat, if available. Angelo Mattino is a very great personal customer care. Cool!
Dec. 22, 2020
We are really happy for the customer assistance and for the kind support that we have received by Brunella.
Dec. 17, 2020
Excellent customer service. My Account Manager, Markus, has guided me through every doubt I have had, advising me on what to do and how to do it better. On top of that, the customer's details are transferred and they look for the best shipping price for you. Very happy to discover Packlink for Shopify!
Dec. 16, 2020
La verdad es que no podía empezar con más buen pie. Facilísimo de usar, de comprender, ágil y efectiva. Jesús en 10 minutos te arregla el problema que tengas con los envíos. Genial.
Nov. 26, 2020
E’ un app per le spedizioni facile e molto intuitiva. Ottima assistenza da parte di Angelo Mattinò!
Nov. 24, 2020
I used this app and i very happy, it is very simple and i price are very interesting. Tracking, payement all are very simple to use.
Nov. 23, 2020
Very usefull app, allow to manage invoice easily. With an incredible support (special mention to Antoine)
Nov. 21, 2020
perfect app, Jesus helped us with the installation and is being great for shipping, the app is simple and they help you with everything you need!!
Nov. 20, 2020
Super application : simple, efficace et didactique. Elle me fait gagner un temps très précieux sur mes envois, les tarifs de packlink sont très avantageux pour un eshop comme le mien. Les personnes du customer success sont très aidantes et sympas, c'est très bien d'avoir un partenaire sur qui compter pour gérer cette partie ! Je recommande !
Nov. 17, 2020
Application qui fait gagner du temps sur les expéditions. Pratique, simple. Mr Antoine Rivière m'a contacté rapidement et très bien conseillé.
Nov. 17, 2020
Una app muy útil para conectar tanto con Shopify como con Etsy. Los precios de los transportistas son bastante buenos. Excelente atención al cliente por parte del soporte internacional. Andrej nos ha ayudado mucho a conectar nuestras tiendas con packlink pro, resolviendo dudas y haciendo que el sistema funcione. Muchas gracias.
Using app
7 months
Total reviews
1
Average rating
5.0